Housing Systems: Combating poverty and sustaining tenancies.

Disability Benefits
Choose from one of our Courses below - just click to see the outline.

We tailor every course we deliver - so the outlines shown are just samples and a starting point for designing the course you need.

Contact us for more details: training@ucnotes.co.uk

Great resource
"What a great resource to ensure front line staff have the knowledge they need today  to help customers.”
Disability Benefits Overview

This training gives an overview of the benefits available to help with disability needs.

Learners will investigate the basic eligibility rules, as well as looking at how to apply. They will also receive top tips for those claiming sickness/disability benefits.

An ideal course to identify ways to maximise income and support claimants with health/disability issues..


More information - click here


Employment and Support Allowance Overview

This training gives an overview of Employment and Support Allowance. 

It examines: the differences between Income Related and New Style ESA, the assessment process and how changes in circumstances can affect a claim.

It looks at the key rules for entitlement to ensure claimants aren't missing out.

A perfect course for anyone supporting claimants who is new to the benefits system or for any advisers who would like a refresher.


More information - click here

Personal Independence Payment Overview

This training gives an overview of Personal Independence Payment

Starting with looking at eligibility criteria and the claiming process, this training will go on to consider the assessment criteria for the both Daily Living and the Mobility components. 

This training will give the learners an understanding of the basis for the DWP decisions, therefore enabling them to spot who could make a  successful claim. 

More information - click here


Attendance Allowance

This training offers the learners an overview of the Pension Age disability benefit Attendance Allowance.

Taking a look at the eligibility criteria and the claiming process, learners will then move on to learn about how AA is assessed, and tips for filling in the claim form to support making successful claims.

This training is ideal for anybody working with Pension Age claimants.

More information - click here


DLA for Children

This training looks at the Disability Living Allowance (DLA) rules that apply to children.

Learners will be taken through the eligibility rules and key terminology before moving on to consider how best to complete the form.

This course will enable learners to help to get the best outcome to ensure parents receive this key financial resource where entitled.


More information - click here


UC and Limited Capability for Work

This workshop will investigate how the limited capability for work rules can affect UC claimants.

It will highlight key problem areas and lesser known facts. 

It takes the learner through the process and enables them to spot the issues will equip them with all the required knowledge to support people on this journey and  ensure that the rules are followed, so the claimant gets what they are entitled to.


More information - click here


Completing the WCA Questionnaire

This practical training focuses on completing the Work Capability Questionnaire for ESA or UC. 

This course will take learners through best practice on ESA50/UC50 form completion and how to describe a claimant's difficulties and needs to enable the most appropriate award for the claimant.

It includes lots of tips and advice on how to get the best outcome for customers. Ideal course for those who assist claimants with completing the medical questionnaire.

More information - click here 

UC For Those With Complex Needs

This training examines how UC can work for those with complex needs .

It looks at: telephone claims, pinned notes, how much UC, conditionality and minimising problems, together with hints and tips for ensuring the DWP recognises 'complex needs' status.

An essential course for anyone Supporting vulnerable UC claimants to ensure the UC system works with them rather than causing them problems. 


More information - click here


Maximising Income Through Disability Benefits

This course gives a general overview of the key disability benefits that can maximise a claimant's income.

This practical course looks at the key claiming rules for these benefits, gives hints and tips for making a successful claim and the examines the positive knock on effect that a award can have.

An essential course for anyone working with claimants with disabilities/health issues. 

More information - click here


Personal Independence Payment - Getting the Right Result

This practical training course will provide hints and tips for getting the right PIP decision.

It will give ideas for completing the form as well as challenging a PIP decision.

Learners will investigate key issues such as:
The various terminology/terms
How to use: safely, acceptable standard, repeatedly and within a reasonable time period.
How best to deal with fluctuating conditions

The training will also provide ideas for appeals including using case law. 

More information - click here


Universal Credit LCW Problem Areas

UC claimants with a Limited Capability for Work are experiencing a variety of problems. Many are missing out on the benefit / back pay they are entitled to, others are not having their health conditions appropriately taken into account.

This training will outline how the system should work and the key problems. It will examine how you can get the best result for your client, giving hints and tips for challenging UC decisions


More information - click here


UC: Making the most of the Transitional SDP Element

This training looks at how the Transitional SDP Element works. It considers how much someone should be entitled to, when this could be reduced, and explains why the loss of PIP doesn't mean the loss of this Element.

It will give participants the information they need to give accurate advice to claimants affected by this change to ensure they receive this Element at the correct amount, if entitled.
It also highlights that some claimants can take advantage of the rules by delaying a claim for UC or by claiming earlier. 
An essential course for anyone working with or supporting UC claimants.

More information - click here 

ESA Problems and Solutions

Employment and Support remains a key benefit for those claimants not yet on Universal Credit. This training examines the key ESA related problem areas and how to help resolve them.

It Investigates the options available for ESA claimants who are found fit for work, and those who have failed to complete their ESA50 or attend their medical. It considers whether these claimants can avoid UC 

More information - click here

Appealing Work Capability (UC & ESA) and PIP Decisions

This workshop looks at how a LCW/ PIP decision can be challenged, tactics for doing so and investigates using caselaw to secure the best decision.





More information - click here