This course is for advisers with a good understanding of Universal Credit already, looking for knowledge of how it works for those claiming and working, or looking to move into work.

AIMS:

The aim of this training is to build on delegates’ existing knowledge of Universal Credit. It focuses on how Universal Credit works for workers and highlights the problem areas and where workers could be missing out.. By the end of the training delegates will be able to give accurate advice to help those UC claimants who are working or thinking about making the move into work / self-employment. 

OBJECTIVES:

• Gain an understanding of how UC is calculated for workers.
• Know what counts as earnings (and what doesn't) and how pay cycles affect a UC award.
• Gain an understanding of how UC works for self employed including the Minimum Income Floor.
• Investigates how the Childcare Costs Element works and who is entitled.
• Be able to explain the work allowance and who is entitled.
• Gain ideas for maximising income for those UC claimants in work.

LEVEL:

Intermediate

HOW IS THE COURSE DELIVERED?

This course can be delivered online, blended learning or face to face. It is a practical course delivered using a combination of trainer presentation, exercises and cases studies, group discussion, and quizzes.

HOW MUCH?

We advise that this course be delivered as a minimum of 6 hours:

• Online - two 3 hour online Workshops, or
• Face-to-face - one full days training.

Click here for more information on pricing.

AFTER THE COURSE:

Learners will receive a copy of the PowerPoint slides, a certificate, and any additional resources such as relevant flowcharts and summary sheets. They will also be asked to complete an evaluation form.

IF BOOKING TO BE DELIVERED ONLINE:

We will be in touch to discuss and finalise the arrangements. Learners will need a good wifi connection and a suitable computer/laptop to access both the training session and a second internet-enabled device such as a tablet or smartphone for joining in any quizzes. In the week of the course, learners will receive an email with a link to the course, as well as a reminder just before the course is due to start.

IF BOOKING FACE TO FACE:

We will be in touch to discuss and finalise the arrangements. We will require a delegate list a week before delivery. It is assumed that you will source and provide a suitable venue taking account of any Covid restrictions in place at the time of delivery.