Housing Systems: Combating poverty and sustaining tenancies.
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Overpayments: How can they be recovered?

Once the HB Office has decided from whom they can recover an overpayment they then have to decide how to recovery it.

There are different methods depending on whether the HB Office have decided to recover the overpayment from:

Note that where someone has become a UC claimant, any "duplicate" HB will be treated as unearned income for the new UC award rather than an overpayment - click here for more information.

And there are special rules that apply where:

From Claimant

How can an overpayment be recovered from the claimant?

RSL / Private Landlord

How can an overpayment be recovered from a RSL/Private landlord?

council / ALMO Landlord

Extra rules where the claimant's landlord is a council or ALMO.

Moving Home

Special rules when the overpayment is the result of a move.

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