Housing Systems: Combating poverty and sustaining tenancies.
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Universal Credit: What's happening and How it Works

Introduction

The basic main principles of Universal Credit.

Timetable

What's happening and when?

Problem Areas

What are the key problem areas to look out for.

Conditionality

"Conditionality" is a key feature of Universal Credit: what are the conditions?

Managed Migration

The managed transfer of claimants onto UC due to start 2019.

SDP Transitional Protection

How will the SDP Transitional Protection Payment work for those entitled.

Communication

Communicating with the DWP - notifications, time limits, problems etc

MAPs

Monthly Assessment Periods - massive implications for claimants & for landlords.

Passport Benefits

What 'extras'  someone on Universal Credit might be entitled to.

Challenging Decisions

Which decisions can be challenged and how.

Maladministration

Poor service from the DWP? What you can do.

Law & Guidance

Regulations, Guidance and Case Law.