Housing Systems: Combating poverty and sustaining tenancies.
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Universal Credit: What's happening and How it Works

Introduction

The basic main principles of Universal Credit.

MAPs

Monthly Assessment Periods - massive implications for claimants & for landlords.

Conditionality

"Conditionality" is a key feature of Universal Credit: what are the conditions?

Managed Migration

The forced move of claimants from legacy benefits onto UC .

Communication

Communicating with the DWP - notifications, time limits, problems etc

Passport Benefits

What 'extras'  someone on Universal Credit might be entitled to.

Problem Areas

What are the key problem areas to look out for.

Challenging Decisions

Which decisions can be challenged and how.

Law & Guidance

Regulations, Guidance and Case Law.