This course is suitable for any staff working with people who are state pension age.

AIMS:

This training offers the learners an overview of the pension age disability benefit Attendance Allowance (AA). Taking a look at the eligibility criteria and the claiming process, learners will then move on to learn about how AA is assessed, and tips for filling in the claim form to support making successful claims.

OBJECTIVES:

• Gain an overview of  Attendance Allowance eligibility criteria
• Gain an understanding of the claiming process
• Gain an overview of how Attendance Allowance is assessed by the DWP
• Feel better able to support state pension aged claimants who have health conditions/disabilities make successful claims

LEVEL:

Introductory

HOW IS THE COURSE DELIVERED?

This course can be delivered online, or face to face. It is a practical course delivered using a combination of trainer presentation, exercises and cases studies, group discussion, and quizzes.

HOW MUCH?

We advise that this course be delivered over a minimum of 6 hours either as:

• Online - two 3 hour on-line Workshops, or
• Face-to-face - one full days training.

Click here for more information on pricing.

AFTER THE COURSE:

Learners will receive a copy of the PowerPoint slides, a certificate, and any additional resources such as relevant flowcharts and summary sheets. They will also be asked to complete an evaluation form.

IF BOOKING TO BE DELIVERED ONLINE:

We will be in touch to discuss and finalise the arrangements. Learners will need a good wifi connection and a suitable computer/laptop to access both the training session and a second internet-enabled device such as a tablet or smartphone for joining in any quizzes. In the week of the course, learners will receive an email with a link to the course, as well as a reminder just before the course is due to start.

IF BOOKING FACE TO FACE:

We will be in touch to discuss and finalise the arrangements. We will require a delegate list a week before delivery. It is assumed that you will source and provide a suitable venue taking account of any Covid restrictions in place at the time of delivery.