Due to misunderstandings and issues with the online claim, meaning claimants are missing out on days or weeks of Universal Credit entitlement.

Should not be a problem - but many claimants (and advisers) believe you have to have a bank account to claim.

Meaning problems claiming and maintaining the claim, missed appointments and sanctions.

Once a claim is submitted there is still much a claimant has to do - and if they fail to do so within set time limits (often longer than suggested by the DWP) then a new claim can be 'closed', meaning the claimant could miss out on days or weeks of Universal Credit.

are all too often refused Universal Credit, being told they failed the Habitual Residence Test or do not have a Right to Reside. But often they are entitled and should challenge the decision.

When in fact a Carer Element can be included in their award.

There are many of these, such as: the ESA decision on capability for work not being transferred over to the Universal Credit claim, disabled workers being told they can't have a Work Capability Assessment when some can, and more.

Claimants are being told that a new baby cannot be added to their UC award until Child Benefit is in payment when this is not the case.

The most common reason is where the claimant has what is called an 'untidy tenancy' and DWP only include 50% of the housing costs - this can (and should) be challenged.

There are several reasons for this: sometimes due to the claimant not have correct rent on their claim, sometimes when they have a 'use and occupation' agreement.

The amount that can be deducted from a UC award can be higher than the equivalent deducted from the legacy benefits, and more deductions can be taken.

Including HB Office delays making decision on HB claim, and challenging decisions.