Coming Soon

Housing Benefit Overpayment - minimising the impact on rent accounts

This E-Learning course explains how to minimise the impact of Housing Benefit Overpayment on rent accounts - it looks at how they happen, when they should not be recovered, steps to ensure the amount is correct, who they can (and can't) be recovered from, how they can be recovered and how to challenge recovery.

Coming soon - Due November 2024

UC and Workers

This E-Learning course gives learners the important details about Universal Credit works for workers.

This course will give learners an understanding of what counts as earnings, the work allowance, what happens when someone finishes work, the issues for weekly paid workers and much more.

Due early 2025

Discretionary Housing Payments

For learners who would like to know more about Discretionary Housing Payments: what they are for, who can apply, who is likely to be awarded one, how long they last, tips on making an application, overpayments and challenging decisions.

Due spring 2025

UC for the self-employed

This advanced E-Learning course gives learners the detail they need to understand how Universal Credit work for those who are self-employed.

It explains the terminology - such as being gainfully self-employed, and rules that effect self-employed claimants - such as the minimum income floor and the surplus earnings rules, as well as taking a look at what happens when someone is unable to work due to ill health.

It also provides hints and tips on how self-employed workers can best navigate the system

Due early summer 2025

Enrolment options

If you would like to take this course when it becomes available you will have several options:

Pay as you go - for £24 per learner please go to our E-Learning web site - click here.

As part of a bundle of courses - please contact us for a price: training@ucnotes.co.uk.

By subscribing to our E-Learning suite, click here to see what courses are included and contact us for costs: raining@ucnotes.co.uk

Or if you would like access to this courses via your own Learning Management System then please contact us for a price: training@ucnotes.co.uk

"Engaging and informative. Very different to most E-Learning courses I have taken - can't wait to do another."

"This course gave me a much better understanding of how help with rent works under Universal Credit."

"Excellent course - I now feel more confident when giving my UC tenants advice ."

"Really enjoyed this interactive course - and learnt some great information too!"