Someone entitled to Housing Benefit can only be paid HB if they make a claim for it. A claim is only complete if the claimant provides all the evidence and information the HB Office reasonably need to process it.
Click on the icons below to find out who can claim HB, how to ensure a valid claim is made and to whom Housing Benefit can be paid.
NOTE: New claims for HB can only be made by claimants who:
Claimants not able to make a new claim for HB should get advice about whether:
- An 'old' claim could be reopened / reinstated, or
- They are best making a new claim for Universal Credit.