Housing Systems: Combating poverty and sustaining tenancies.
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Employment and Support Allowance Overview

 

WHO IS THIS FOR?
This course is suitable for staff working with anyone claiming benefits, especially those with health conditions or disabilities.
 
AIMS:
This training will give learners an overview of ESA, the eligibility criteria to make a claim, how the assessment process works as well as what happens on review . They will gain some tips and tactics when helping a claimant fill in an ESA50 and take a brief look at what a claimant needs to do if they are unhappy with the outcome of their claim.
 
 
OBJECTIVES:
  • Gain an understanding of who can claim ESA
  • Gain an understanding of the assessment process and potential outcomes/extras
  • Gain an overview of the criteria the DWP will be looking at when assessing a claimant
  • Feel better able to support claimants who are unable to work due to their health conditions
 

LEVEL:

Introductory

 

HOW IS THE COURSE DELIVERED?

This course can be delivered online, or face to face. It is a practical course delivered using a combination of trainer presentation, exercises and cases studies, group discussion, and quizzes.

 

HOW MUCH?

We advise that this course be delivered over a minimum of 6 hours either as:

  • Online - two 3 hour on-line Workshops, or
  • Face-to-face - one full days training.

Click here for more information on pricing.

 

AFTER THE COURSE:

Learners will receive a copy of the PowerPoint slides, a certificate, and any additional resources such as relevant flowcharts and summary sheets. They will also be asked to complete an evaluation form.

 

IF BOOKING TO BE DELIVERED ONLINE:

We will be in touch to discuss and finalise the arrangements. Learners will need a good wifi connection and a suitable computer/laptop to access both the training session and a second internet-enabled device such as a tablet or smartphone for joining in any quizzes. In the week of the course, learners will receive an email with a link to the course, as well as a reminder just before the course is due to start.

 

IF BOOKING FACE TO FACE:

We will be in touch to discuss and finalise the arrangements. We will require a delegate list a week before delivery. It is assumed that you will source and provide a suitable venue taking account of any Covid restrictions in place at the time of delivery.

 






 

 

 




 

It was great!
"Delivery was excellent and interactive. Very informative in easy to digest bite size chunks.”