Housing Systems: Combating poverty and sustaining tenancies.
Search
Training Calendar


 

If you would like any further information on courses we could deliver in-house then please email: training@ucnotes.co.uk  


 

 

Great resource
"What a great resource to ensure front line staff have the knowledge they need to help our customers.”
 
January 2025
22nd January: WEBINAR - Missing Back Payments

 

 

 

February 2024

12th February: CONFERENCE - Managed Migration Update




Anytime
Anytime: Escape Room- 50% of sale goes to Crisis

Looking for something different to do with your Team/s that's educational and fun - that's all online?

Why not take a look at our interactive 'Calculating UC Escape Room' - working in small groups, teams work together to complete tasks and solve puzzles - learning or refreshing their UC knowledge as they go. It's an immersive and fun experience.

Some important documents have been left behind. A small team needs to crack various puzzles and codes using a combination of logical thinking and UC knowledge to retrieve them. Can they do it within an hour and save the day? information

 

  

What do the different levels mean?
Introductory
These courses are aimed at learners who are new to Universal Credit / the benefits system - or those wishing to refresh their knowledge.
These courses give a useful overview of the topic.

Intermediate
For learners who would like to build on or refresh current knowledge. 
These courses cover the essential UC topics and provide useful examples of how to use the knowledge gained.

Advanced
For those learners who are ready to tackle the more complicated areas of Universal Credit. 
These courses provide an in-depth look at some of the more problematic areas of the UC Regulations.