Housing Systems: Combating poverty and sustaining tenancies.
Search
Training Calendar


 

If you would like any further information on courses we could deliver in-house then please email: training@ucnotes.co.uk  


 

 

Great resource
"What a great resource to ensure front line staff have the knowledge they need to help our customers.”
 
July 2025

16th July: Online WORKSHOP: Universal Credit for Income Teams

Specifically written for Income Teams, this training takes a look at Universal Credit from a rents perspective. It examines the rules for APA MPTLs and Third Party Deductions as well as the potential impact of sanctions. It also explores areas where claimants could be missing out on back payments of UC.

Workshop: Wednesday 16th July, 9.30am - 12.30pm

Cost: £85+vat per delegate
Duration: Workshop - 3 hours
Level: Intermediate / Advanced
 

Click here for more information




 

17th July: Online WORKSHOP: PIP - Getting prepared (for the 4 point rule)

In their recent Pathways to Work Green Paper the government has proposed that Daily Living PIP entitlement is restricted to those who are awarded at least 4 points on an activity. This workshop investigates this change, its potential impact, the 4 point descriptors and provides and tips to help prepare for the changes ahead.

Workshop:
Thursday 17th July: 9.30am - 12.30pm

Cost: £85+vat per delegates
Duration: 3 hours
Level: Intermediate

Click here for more details




23rd July: Online WORKSHOP: PIP - Getting prepared (for the 4 point rule)

In their recent Pathways to Work Green Paper the government has proposed that Daily Living PIP entitlement is restricted to those who are awarded at least 4 points on an activity. This workshop investigates this change, its potential impact, the 4 point descriptors and provides and tips to help prepare for the changes ahead.

Workshop:
EXTRA DATE: Wednesday 23rd July: 9.30am - 12.30pm

Cost: £85+vat per delegates
Duration: 3 hours
Level: Intermediate

Click here for more details




September 2025

3rd & 4th September: Online WORKSHOP: Masterclass on Mixed Age Couples


This two half day online masterclass will look at the challenges and opportunities for Mixed Age Couples: many could be considerably worse off without the right advice! 


Workshops: 

Wednesday 3rd Sept, 9.30am - 12.30pm
Thursday 4th Sept, 9.30am - 12.30pm 

Cost: £135+vat per delegate
Duration: 6 hours
Level: Intermediate/Advanced

Click here for more information




Anytime
Anytime: Escape Room- 50% of sale goes to Crisis

Looking for something different to do with your Team/s that's educational and fun - that's all online?

Why not take a look at our interactive 'Calculating UC Escape Room' - working in small groups, teams work together to complete tasks and solve puzzles - learning or refreshing their UC knowledge as they go. It's an immersive and fun experience.

Some important documents have been left behind. A small team needs to crack various puzzles and codes using a combination of logical thinking and UC knowledge to retrieve them. Can they do it within an hour and save the day? information

 

  

What do the different levels mean?
Introductory
These courses are aimed at learners who are new to Universal Credit / the benefits system - or those wishing to refresh their knowledge.
These courses give a useful overview of the topic.

Intermediate
For learners who would like to build on or refresh current knowledge. 
These courses cover the essential UC topics and provide useful examples of how to use the knowledge gained.

Advanced
For those learners who are ready to tackle the more complicated areas of Universal Credit. 
These courses provide an in-depth look at some of the more problematic areas of the UC Regulations.