Housing Systems: Combating poverty and sustaining tenancies.
Training Calendar

If you would like any further information on courses we could deliver in-house then please email: training@ucnotes.co.uk  



Great resource
"What a great resource to ensure front line staff have the knowledge they need to help our customers.”
June 2024
18th June: WEBINAR- Managed Migration Update

19th June: Managed Migration: Tactics, Timing and Maximising

Over the next 18 months 1.2 million claimants will receive their Migration Notices. This workshop is designed to give advisers the information they need to best support their clients making a claim for UC after receiving a Migration Notice. Content includes: when to delay the claim, becoming a mixed age couple, factors to consider and maximising transitional protection.

Workshops: Wed 19th June
all 9.30am-1.00pm

Cost: £85+vat per delegate 
Duration: 3.5hr workshop
Level: Intermediate / Advanced

Click here for more information



July 2024
23rd July: CONFERENCE - Navigating Pensioner Benefits

Anytime: Escape Room- 50% of sale goes to Crisis

Looking for something different to do with your Team/s that's educational and fun - that's all online?

Why not take a look at our interactive 'Calculating UC Escape Room' - working in small groups, teams work together to complete tasks and solve puzzles - learning or refreshing their UC knowledge as they go. It's an immersive and fun experience.

Some important documents have been left behind. A small team needs to crack various puzzles and codes using a combination of logical thinking and UC knowledge to retrieve them. Can they do it within an hour and save the day? information



What do the different levels mean?
These courses are aimed at learners who are new to Universal Credit / the benefits system - or those wishing to refresh their knowledge.
These courses give a useful overview of the topic.

For learners who would like to build on or refresh current knowledge. 
These courses cover the essential UC topics and provide useful examples of how to use the knowledge gained.

For those learners who are ready to tackle the more complicated areas of Universal Credit. 
These courses provide an in-depth look at some of the more problematic areas of the UC Regulations.