Housing Systems: Combating poverty and sustaining tenancies.
Universal Credit: Background
Universal Credit is a  benefit which began in 2013 - it is replacing means-tested social security benefits and tax credits for working age individuals and families. This now includes those couples where only one of them is working age (mixed age couples).

The pages of this website provide a comprehensive overview of Universal Credit - together with commentary and tools to ensure any problems the introduction of Universal Credit is causing are kept to a minimum.

The government's stated aim is to streamline the benefits system making it easier to understand, improve work incentives, make it easier for claimant's to move in and out of work, tackle poverty amongst low income families, encourage responsibilty, and reduce the scope for error and fraud.

Universal Credit was first introduced in 2013 for a limited group of claimants on certain areas in the GB - on the Live / Gateway service. The 'Digital' or what the DWP call the 'Full' service was then slowly rolled out across GB and NI - this was completed in December 2018.

Now anyone of working age can make a claim for UC (although whether they are entitled to any UC will depend on their personal circumstances). But only certain people have to claim it.

And in July 2019 'managed migration' started (with a pilot in Harrogate) - where it's not just new claimants who can get Universal Credit - but existing 'legacy' benefit claimants will be moved onto Universal Credit by the DWP. Although the pilot has been delayed due to the Coronavirus.

Full 'roll-out' is expected to have been achieved by the end of 2024.

How it Works

The basics of how Universal Credit works.


How it works for different people.


What is it and who does it apply to.


Who and how to claim Universal Credit. 

How Much

How Universal Credit is worked out.


How Universal Credit is paid and extra help available.

Housing Costs

Who can get help with their housing costs and all the rules.

Changes in Circumstances

How a change impacts on a claim.





Useful Tools