Housing Systems: Combating poverty and sustaining tenancies.
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About this course:
Added to our suite of E-Learning courses, this course explains how to minimise the impact of Housing Benefit Overpayment on rent accounts - it looks at how they happen, when they should not be recovered, steps to ensure the amount is correct, who they can (and can't) be recovered from, how they can be recovered and how to challenge recovery

"Engaging and informative. Very different to most E-Learning courses I have taken - can't wait to do another."

"This course gave me a lot of information that will be really useful in my day-to-day job."

"Excellent course - I now feel more confident when giving my UC tenants advice."

"Really enjoyed this interactive course - and learnt some great information too!"