Housing Systems: Combating poverty and sustaining tenancies.
Why our E-Learning is different (and works)

Considerable research originally went in to how we designed our e-learning and we continue that now with every course that we add to the suite.

We’d like to share this with you… but in typical e-learning style we’ve broken this down into a few bullet points (no more than 7)..

1. Relevant
We ensure each course is relevant to the learner. We use a lot of case studies and examples in each course that bring the information to life and make it easier for the learner to understand its relevance which in turn helps them retain their new knowledge.

2. Impact
We look carefully at what you, our learners, want from our courses overall and each course in particular. This helps us pitch the level of the training, the tone of voice and images we should use.  Our expert advisers are involved from the start helping set goals and ensuring any helpful hints and tips are included.

3. Engaging
 It’s important for courses to be engaging. So we always start with considering the key points we want learners to take away at the end and work backwards. We include recap and review exercises throughout each course with a quiz at the end.  

4. Up to date
Learners lose faith in a course if some of the information feels out of date. The world of benefits is a constantly changing one. We don't shy away from content that may change - instead we review and update our courses on a regular basis.
5. Simple Design
Low visual complexity is important for learning. It helps keep learners focused, reducing both confusion and cognitive overload. We keep the design simple, modern, and distraction-free.  We’ve tried to get rid of any unnecessary parts so that the content rather than the design ‘sings’.  We pay close attention to the layout, colours, positioning, graphics, and design. Information is provided in short bite sized chunks with pointers to problem areas and suggestions to follow-up on.

6. Text and Images work together
We use lots of images in our E-learning to reinforce any bullet pointed lists and those images sometimes evoke an emotional response – and can sometimes be amusing.  This means that retention of the information is six times greater than just words alone. Images are selected deliberately, for a purpose. They support the content and add to the learning experience. 
7. Colour Theme
Colours are emotional triggers for humans. They can be used to deepen learning by setting a tone and mood that aligns with the learning topic. We chose a cohesive set of colours that are part of a soft tone colour palette so not to create a glare with too much content. 

At Housing Systems...
Each of these elements is designed to play a role in enhancing the learning and the experience for the learners who access our training. If you’ve got a design tip or idea for improving our e-learning we’d really like to hear from you. Email: training@ucnotes.co.uk