We look carefully at what you, our learners, want from our courses overall and each course in particular. This helps us pitch the level of the training, the tone of voice and images we should use.  Our expert advisers are involved from the start helping set goals and ensuring any helpful hints and tips are included.

 It’s important for courses to be engaging. So we always start with considering the key points we want learners to take away at the end and work backwards. We include recap and review exercises throughout each course with a quiz at the end.  

Learners lose faith in a course if some of the information feels out of date. The world of benefits is a constantly changing one. We don't shy away from content that may change - instead we review and update our courses on a regular basis.

 

Low visual complexity is important for learning. It helps keep learners focused, reducing both confusion and cognitive overload. We keep the design simple, modern, and distraction-free.  We’ve tried to get rid of any unnecessary parts so that the content rather than the design ‘sings’.  We pay close attention to the layout, colours, positioning, graphics, and design. Information is provided in short bite sized chunks with pointers to problem areas and suggestions to follow-up on.

6. Text and Images work together
We use lots of images in our E-learning to reinforce any bullet pointed lists and those images sometimes evoke an emotional response – and can sometimes be amusing.  This means that retention of the information is six times greater than just words alone. Images are selected deliberately, for a purpose. They support the content and add to the learning experience. 

 

Colours are emotional triggers for humans. They can be used to deepen learning by setting a tone and mood that aligns with the learning topic. We chose a cohesive set of colours that are part of a soft tone colour palette so not to create a glare with too much content.