WHO IS THIS FOR?

An ideal course for those working with mixed age couples.  As the wrong advice can leave a mixed age couple over £130 a week worse off this is an essential course for anyone in Lettings, Income, Housing Management and Customer Services.

AIMS:

This training will look at how the rules work for mixed aged couples. examining what options a mixed-age couple has to maximise income and avoid preventable loss of income.

OBJECTIVES:

• Gain a clearer understanding of the welfare benefit rules for mixed aged couples
• Investigated the rules around 'protected' mixed age couples - what this means for them and when they may lose this protection.
• Gain an understanding of what happens to their existing benefits when a couple becoming mixed-age - in particular which mixed age couples can remain on the legacy benefit system.
• Learn when to advise a mixed age couple who has to claim UC to claim early to maximise their entitlement.

LEVEL:

Intermediate

HOW IS THE COURSE DELIVERED?

This course can be delivered online, blended learning, or face to face. It is a practical course delivered using a combination of trainer presentation, exercises and cases studies, group discussion, and quizzes.

HOW MUCH?

We advise that this course be delivered over a minimum of approximately 6 hours either as:

• Blended learning - one 90 min E-Learning course and one 4 hour online workshop, or
• Face-to-face - one full days training.

Click here for more information on pricing.

AFTER THE COURSE:

Learners will receive a copy of the PowerPoint slides, a certificate, and any additional resources such as relevant flowcharts and summary sheets. They will also be asked to complete an evaluation form.

IF BOOKING TO BE DELIVERED ONLINE:

We will be in touch to discuss and finalise the arrangements. Learners will need a good wifi connection and a suitable computer/laptop to access both the training session and a second internet-enabled device such as a tablet or smartphone for joining in any quizzes. In the week of the course, learners will receive an email with a link to the course, as well as a reminder just before the course is due to start.

IF BOOKING FACE TO FACE:

We will be in touch to discuss and finalise the arrangements. We will require a delegate list a week before delivery. It is assumed that you will source and provide a suitable venue taking account of any Covid restrictions in place at the time of delivery.