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On-line Workshop: Challenging UC Decisions


This workshop looks at how a claimant can challenge a UC decision, the problem they will encounter and ideas to overcome these.

This workshop will give participants the information they need to help a claimant challenge a UC decision effectively and quickly.

WORKSHOP PLAN:

What decisions can and can't be challenged
10 top errors that should be challenged
The official system for challenging UC decisions
What can go wrong and how to prevent this
When can the claimant go straight for appeal?
Can requesting a Judicial Review help?

Case Studies
Quizzes

Led by experts, this workshop is one in our range of online workshops that explore the detail of current Universal Credit  'hot topics'.


Designed to be engaging, informative and interactive, the workshop enables participants to gain a deeper understanding of the topic area.

Each workshop will last around 2 hours, and will include a presentation, Q&A session, exercises to reinforce learning, discussion of useful tools and an action plan.

With a maximum of 12 on each workshop, participants have the opportunity to delve into some of the current issues affecting UC claimants so that they are able to offer appropriate help and advice.

DATES:

Wed 22nd July, 2pm-4pm - LIMITED PLACES AVAILABLE

Thursday 23rd July, 10am-12pm - PLACES AVAILABLE


COST:

Cost: £49+vat per place       Duration: 2 hours


LEVEL:

Intermediate / Advanced


HOW DOES IT WORK?

Find out - take a look at our Guide - click here.


GET BOOKED ON:

To find out how to book a place (or two) please click here.


 

 

 




 

Great resource
"What a great resource to ensure front line staff have the knowledge they need today  to help customers.”
 
Enjoyable
“Thoroughly enjoyed the quiz, fantastic way to learn new facts quickly and in a fun way.