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Forthcoming Open Training


Led by experts, our range of online training explores the current welfare benefit 'hot topics' as well as the benefit essentials that anyone working with claimants should know.

Designed to be engaging, informative and interactive, our training enables participants to gain a deeper understanding of the topic area so that they have the information and tools needed to assist claimants.

From Workshops and E-learning courses to Blended Learning programmes, we are sure you will find what you need.

We deliver over 200 courses a year - some open courses (see below) and many in-house.

If you can't see what you are looking for just contact us: training@housingsystems.co.uk


 

 

 








 

Great resource
"What a great resource to ensure front line staff have the knowledge they need today  to help customers.”
 
Spotlight on Mixed Age Couples - online Workshop

Aimed at experienced advisers, this online Workshop will help you investigate the complex rules for Mixed Age Couples and the options they can have, ensuring you provide effective advice to prevent loss of income.

Topics covered will include:
Becoming a mixed age couple – options and entitlements
Maximising Income on UC or legacy benefits
The SDP and Transitional SDP Element

Workshop: Wednesday 27th Oct: 1.30pm - 4.30pm
Cost: £79+vat per delegate
Duration: 3 hours
Level: Advanced

Book in-house for your team for £595+vat


Click here for more information


Completing the WCA Questionnaire - online Workshop

This is a practical online Workshop focusing on completing the work capability questionnaire for ESA or UC. 

This course will take you through best practice on ESA50/UC50 form completion and how to communicate difficulties and needs to enable the most appropriate award for the claimant. The Workshop includes lots of tips and tactics to get the best outcome for you customers.

Workshop: Thursday 4th November: 1.30pm - 4.30pm
Cost: £79+vat per delegate

Duration: 3 hours
Level: Intermediate

Book in-house for £595+vat


Click here for more information

EEA Nationals & UC for Income Teams - online Blended Learning

The rules for EEA Nationals accessing welfare benefits has changed– are you up to date? 

What can landlords / advisers do to prevent or alleviate risks to rental income? 

This Workshop examines which EEA Nationals' can and which can't claim UC.

 

Workshop: Tuesday 9th November, 1.30pm - 4.30pm

Cost: £79+vat per delegate       
Duration: E-Learning 2 hours / Workshop 3 hours       
Level: Intermediate / Advanced

Book in-house for £795+vat


Click here for more information

Welfare Benefit Update - online Workshop
This online Workshop looks at the 2021 Welfare Benefit changes and those coming up in 2022 to ensure you are up to date. Topics include:
The Transitional SDP Element
EEA Nationals - new rules
Beyond Covid
Case Law Update
Future changes

Workshop: Tues 16th Nov: 9.30am - 4.30pm 

Cost: £79+vat per delegates
Duration: 3 hours
Level: Intermediate / Advanced

Book in-house for your team for £595+vat


Click here for more information

PIP: Getting the right decision

This online Workshop looks at how you can complete the PIP form to get the best result for your client. It also gives hints and tips for challenging a PIP decision to appeal.

It will consider the various term and terminology and what they means as well as looking at fluctuating conditions.

Workshop: Tuesday 16th November: 9.30am - 12.30pm
Cost: £79+vat per delegate
Duration: 3 hours
Level: Intermediate / Advanced


 Book in-house for your team for £595+vat





Click here for more information



Introduction to Welfare Benefits - Blended Learning

This online blended learning programme gives learners an overview of the welfare benefits system and a deeper understanding of some of the recent reforms including Universal Credit, the Benefit Cap and the two child limit.
It looks at the different types of benefits that make up the system and the way it fits together. It will enable learners to be able to complete a basic benefits check to ensure people are claiming their likely entitlements

Workshop: Tues 23rd Nov - 1.30pm - 4.30pm
Cost: £79+vat per delegate   

Duration: 2 hour E-Learning + 3 hour Workshop        
Level: Introductory

Book in-house for £595+vat

Click here for more information

UC for Lettings Teams - Blended Learning

This online blended learning programme is packed full of useful information and top tips for those involved in lettings. Topics covered include: when a move triggers the need to claim UC, what happens to existing benefits, how to make a successful claim for UC, maximising the UC award, minimising UC problems, APA Managed Payments, UC & DHPs, moving in and moving on.

 
Workshop: Thursday 2nd December

Cost: £79+vat per delegates
Duration: 4 hour E-Learning + 3 hour Workshop
Level: Introductory / Intermediate

Book in-house for £595+vat


Click here for more information


Escape Room: 50% of sale goes to Crisis at Christmas

Looking for something different to do with your Team/s that's educational and fun - that's all online?

Why not take a look at our interactive 'Calculating UC Escape Room' - working in small groups, teams work together to complete tasks and solve puzzles - learning or refreshing their UC knowledge as they go. It's an immersive and fun experience that gets your team working together whilst sitting in their own homes!

Some important documents have been left behind. A small team needs to crack various puzzles and codes using a combination of logical thinking and UC knowledge to retrieve them. Can they do it within an hour and save the day?


Click here for more information
What do the different levels mean
Introductory
These courses are aimed at learners who are new to Universal Credit / the benefits system - or those wishing to refresh their knowledge.
These courses give a useful overview of the topic.

Intermediate
For learners who would like to build on or refresh current knowledge. 
These courses cover the essential UC topics and provide useful examples of how to use the knowledge gained.

Advanced
For those learners who are ready to tackle the more complicated areas of Universal Credit. 
These courses provide an in-depth look at some of the more problematic areas of the UC Regulations.
EEA Nationals and UC from a Lettings perspective - online Workshop

On 1st July the rules for EEA Nationals accessing welfare benefits changed – are you up to date? 
Having the right to rent does not necessarily mean having the right to access benefits - and so be able to pay the rent!
This online Workshop is specifically aimed at those giving advice and making decisions at the point of allocating a property.
Specifically considering eligibility for UC - with an optional E-Learning course that supplements the Workshop included.

Workshop: Wednesday 6th October: 1.30pm - 4.30pm
Cost: £79+vat per delegate
Duration: 3 hours
Level: Intermediate


Click here for more information

Benefits for Older People - online Workshop

This online Workshop looks at the main benefits available to pension age claimants to enable learners to spot where someone could be missing out. It covers the eligibility rules for: Pension Credit, Housing Benefit, Attendance Allowance and Carers Allowance. It enables learners to be able to complete a basic benefits check to ensure people are claiming their likely entitlements.

Workshop: Tuesday 19th October: 1.30pm - 4.30pm
Cost: £79+vat per delegate
Duration: 3 hours
Level: Introductory

Book in-house for your team for £595+vat


Click here for more information