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Forthcoming Open Training


Led by experts, our range of online training explore the current welfare benefit 'hot topics' as well as the benefit essentials that anyone working with claimants should know.

Designed to be engaging, informative and interactive, our training enables participants to gain a deeper understanding of the topic area so that they have the information and tools needed to assist claimants.

From Workshops and E-learning courses to Blended Learning programmes we are sure you will find what you need.

We deliver over 200 courses a year - some open courses (see below) and many in-house.

If you can't see what you are looking for just contact us: training@housingsystems.co.uk

Forthcoming open courses:

Date

Course

Level

More details

Thurs 1st July
am

Benefits for Older People Introductory

Click here

Tues 6th July
pm 

Spotlight on Mixed Age Couples

Advanced

Click here

Wed 14th July
pm

Beyond the SDP Gateway

Intermediate /
Advanced

Click here

Thurs 15th July
am

Disability Benefits an Overview

Introductory

Click here

Tues 20th July
pm

The Missing UC Payments

Intermediate / Advanced

Click here

Wed 21st July
am
EEA Nationals and Lettings from a benefit perspective Intermediate Click here 
Tues 27th July
am
Filling in the WCA questionnaire
Intermediate  Click here
Thurs 12th Aug
am
The Benefit Rules for EEA Nationals and risks to rental income Intermediate / Advanced  Click here
Tues 24th Aug
pm
Be Prepared: Current and Future Hot Topics Advanced  Click here
Starting
Thurs 9th Sept
 UC: The Essentials
8 week course
Introductory / Intermediate  Click here


 

 

 








 

Great resource
"What a great resource to ensure front line staff have the knowledge they need today  to help customers.”
 
Benefits for Older People

This Workshop looks at the main benefits available to pension age claimants to enable learners to spot where someone could be missing out:
Pension Credit
Housing Benefit
Attendance Allowance
Carers Allowance

Cost: £59+vat per delegate

Duration: 3 hours
Level: Introductory

Book in-house for £595+vat


Click here for more information


Beyond the SDP Gateway - online Workshop

The SDP Gateway was revoked on 27th January 2021 - so what happens now?
This interactive 3 hour online Workshop will use case studies to highlight the key issues:
The impact of the removal of the SDP Gateway
The Transitional SDP Element - who's entitled?
How changes in circumstances affect the amount
Why might it end?
Making sure everyone entitled receives it.

Cost: £59+vat per delegate   
Duration: 3 hours       
Level: Intermediate / Advanced

Book in-house for £595+vat

Click here for more information

Be Prepared:Current and Future Hot Topics
Are you an adviser who supports claimants through the world of benefits? 

Do you struggle to keep up to date with welfare reform changes and their impact on your customers? 
This workshop is designed to look at the upcoming topics and changes and how they might affect your customers and work load. 

Cost: £59+vat per delegate

Duration: 3 hours
Level: Advanced

Book in-house for £595+vat


Click here for more information

Disability Benefits Overview

This workshop gives an overview of the benefits available to help with disability needs. 
This course will help you to understand basic eligibility, age rules, how to apply and top tips for those claiming sickness/disability benefits. Topics covered will include:
Overview of PIP, DLA, Attendance Allowance and work related disability benefits. 
Sickness Benefits and the work capability assessment
Maximising income.

Cost: £59+vat per delegate

Duration: 3 hours
Level: Introductory

Book in-house for £595+vat


Click here for more information

 

EEA Nationals and Lettings from a benefit perspective

On 1st July the rules for EEA Nationals accessing welfare benefits will change – are you up to date? 

This workshop is specifically aimed at those giving advice and making decisions at the point of allocating a property. Considering eligibility for benefit assistance, issues specific to EEA Nationals and risks to rental income.

 

Cost: £59+vat per delegate

Duration: 3 hours
Level: Intermediate

Book in-house for £595+vat


Click here for more information

Filling in the WCA Questionnaire

This is a practical workshop focusing on completing the work capability questionnaire for ESA or UC. 

This course will take you through best practise on ESA50/UC50 form completion and how to communicate difficulties and needs to enable the most appropriate award for the claimant. Including lots of tips and tactics to get the best outcome for you customers.

 

Cost: £59+vat per delegate

Duration: 3 hours
Level: Intermediate

Book in-house for £595+vat


Click here for more information

Spotlight on Mixed Age Couples

Aimed at experienced advisers, this course will help you investigate what options a mixed age couple has to maximise income, avoid preventable loss of income.

Topics covered will include:

Becoming a mixed age couple – options and entitlements
Maximising Income on UC or legacy benefits
The SDP and transitional SDP element


Cost: £59+vat per delegate

Duration: 3 hours
Level: Advanced

Book in-house for £595+vat


Click here for more information


The Benefit Rules for EEA Nationals and Risks to Rental Income - online Blended Learning

From 1st July the rules for EEA Nationals accessing welfare benefits will change – are you up to date? 

What can landlords / advisers do to prevent or alleviate risks to rental income? 

This Workshop explains the financial risks landlords face due to current and future changes to EEA Nationals' rights to live, work and claim benefits in the UK.


Cost: £79+vat per delegate       
Duration: E-Learning 2 hours / Workshop 3 hours       
Level: Intermediate / Advanced

Book in-house for £795+vat

Click here for more information

UC The Essentials - online Blended Learning Programme

This blending learning programme - equivalent to three days face-to-face training, spread over 8 weeks - combines E-learning, videos, quizzes and online workshops to give housing staff a thorough understanding of Universal Credit and the issues surrounding it.

It will give delegates the essential UC information they need to support their customers.

Cost: £199+vat per delegate
Duration: Combination of E-Learning and 5 x Workshops
Level: Introduction / Intermediate

Book in-house for £1995+vat

Click here for more information

The Missing UC Payments

The Workshop will  work through real life case studies to highlight the situations where claimants are missing out and consider the different practical ways a claimant can challenge mistakes and resolve ongoing issues. 

 An ideal course for those advisers who undertake casework and in-depth assistance to claimants..

Cost: £59+vat per delegate   
Duration: 3 hours       
Level: Intermediate / Advanced

Book in-house for £595+vat

Click here for more information


Escape Rooms

Looking for something different to do with your Team/s that's educational and fun - that's all online?

Why not take a look at our interactive 'Calculating UC Escape Room' - working in small groups teams work together to complete tasks and solve puzzles - learning or refreshing their UC knowledge as they go. It's an immersive and fun experience that gets your team working together whilst sitting in their own homes!

Some important documents have been left behind. A small team needs to crack various puzzles and codes using a combination of logical thinking and UC knowledge to retrieve them. Can they do it within an hour and save the day?


Click here for more information
What do the different levels mean
Introductory
These courses are aimed at learners who are new to Universal Credit.
These courses give a useful overview of the topic.

Intermediate
For learners who would like to build on or refresh current knowledge. 
These courses cover the essential UC topics and provide useful examples of how to use the knowledge gained.

Advanced
For those learners who are ready to tackle the more complicated areas of Universal Credit. 
These courses provide an in-depth look at some of the more problematic areas of the UC regulations.