Housing Systems: Combating poverty and sustaining tenancies.

Workshop: new date-Thursday 29th October 2020

Maximising Universal Credit

(Intermediate Course)

Help UC claimants receive the award they are entitled to

"This course made me realise how many claimants are probably missing out - I can see how the knowledge I have gained today is going to make a real different to my tenants."

This Blending Learning programme - combines a 1.5 hr E-Learning course with a 3 hr online workshop to give housing staff and benefits advisers a better understanding of the errors that are being made when Universal Credit is assessed and how a claimant can maximise their entitlement.

Outline of Programme

Welcome from tutor (10 min video)
...at leisure

Calculating UC: The Elements (1.5 hours approx)
...at leisure

Online Workshop: Case Studies and Quizzes (3 hours approx)
Thursday 29th October 9.30am - 12.30pm

Click here to book a place for £59+vat
Get the all facts you need to understand where a UC claimant could
be missing out.

Aimed at Housing professionals, in particular those who work in the areas of  Income and Rents, Customer Services, Lettings and Allocations
Benefit Advice.

Many UC claimants are not receiving the UC award they are entitled to meaning they:

  • Find it difficult to pay their rent.
  • Are not be able to sustain their tenancy.
  • Get deeper into debt.

This Blended Learning course builds on delegates’ existing knowledge of Universal Credit. It focuses on how Universal Credit is calculated and highlights the area where claimants could be missing out.

By the end of the session delegates will be able to ensure that the claimants they support are getting paid the correct amount of UC, give accurate advice on maximising entitlement, and understand how changes in circumstances / fluctuating earnings affect the amount awarded.

What delegates have said about this course:

"Brilliant course - really useful! I have a much better understanding of how the UC calculation works. I can now help UC claimants maximise their entitlement"

"Some great tips for ensuring claimant's get what they are
entitled to."

To book this course 

Call us now on: 01756 796394 or email: training@housingsystems.co.uk
Why book this course?
Universal Credit is more complex than anyone expected and those complexities are causing huge problems for claimants.

Many are not receiving the UC they are entitled to, but don't even know that they are missing out.

This course highlights where things are going wrong or where claimants may be missing out.

It aims to give learners the knowledge and confidence to help their tenants / clients. 

Devised especially for those staff who have a basic knowledge of Universal Credit and want to know more about the UC assessment.

This course aids learning by using case studies and discussion.

Book this course for just £59+vat per delegate, or book to be delivered in-house for £595+vat for upto 14 delegates.