Universal Credit is more complex than anyone expected and those complexities are causing huge problems for claimants.
Many are not receiving the UC they are entitled to, but don't even know that they are missing out.
This course highlights where things are going wrong or where claimants may be missing out.
It aims to give learners the knowledge and confidence to help their tenants / clients.
Devised especially for those staff who have a basic knowledge of Universal Credit and want to know more about the UC assessment.
This course aids learning by using case studies and discussion.
Book this course for just £59+vat per delegate, or book to be delivered in-house for £595+vat for upto 14 delegates.