Housing Systems: Combating poverty and sustaining tenancies.

Every course we run is tailored to the needs of the group.

We are witnessing the most fundamental changes to the welfare benefit system since it was introduced in the 1940's. And the most fundamental change of recent years - the Universal Credit system - is not always working in the way it should and claimants are missing out as a result. Click here for Universal Credit training.

Our training aims to give you and your colleagues not just the information you need but also the tools and confidence to use it - to ensure your customers are claiming all the benefits they are entitled to, paid quickly, from the correct date, for the correct amount and with minimum problem.

Every course we run is different - we work with you to deliver training that is both enjoyable and exactly what you need.

Our work usually involves delivering a full day's training in-house to staff. This allows us to tailor the course to your precise needs.

We also, hold 'open courses' which individual delegates can book onto - click here.

At least one of our team is out and about delivering training somewhere in the UK every week.

All our training courses receive excellent feedback.

And for just £985+vat (for members) for a full day's training for up to 16 delegates  our courses are real value for money.

Click on the links below for more information.                                      


Interested in CPD accreditation? - just give us a call - tel: 01756 796394.


Note: No project is too large or too small. We've organised and presented a series of over 50 'Working Benefits' workshops throughout the country on behalf of the DWP. We are equally happy and comfortable delivering short workshops to small groups of staff, Directors or tenants. If you'd like to chat through your requirements, just give us a call.


Great Day's Training

"I now have a better understanding of Universal Credit.

I now feel more confident that I will be able to deal with residents' arrears when they are in receipt of Universal Credit.

A great insight into the subject - very informative day."

Riverside Housing