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Introduction to Welfare Benefits

 

 

 

WHO IS THIS FOR?
This course is suitable for staff working with people who are claiming benefits and want to gain an understanding of how the Welfare System works.
 
 
AIMS:
This training gives learners an overview of the welfare benefits system and a deeper understanding of some of the recent reforms that impact a claimant's income, including Universal Credit, the Benefit Cap, and the two-child limit.
It looks at the different types of benefits that make up the system and the way they fit together. It will enable learners to be able to complete a basic benefits check to ensure people are claiming their full likely entitlements and don't miss out.
 
 
OBJECTIVES:
  • Understand how the benefits system is structured
  • Understand the differences between contributory, non-contributory and means-tested benefits
  • Understand which benefits can and can't be claimed at the same time
  • Be able to spot when someone may not be claiming all the benefits they are entitled to
  • Understand how Universal Credit fits into this system
 

LEVEL:

Introductory

 

HOW IS THE COURSE DELIVERED?

This course can be delivered online, blended learning or face to face. It is a practical course delivered using a combination of trainer presentation, exercises and cases studies, group discussion, and quizzes.

 

HOW MUCH?

We advise that this course be delivered over a minimum of 6 hours either as:

  • Online - one 90 minute E-Learning course and two 3 hour online workshops, or
  • Face-to-face - one full days training.

Click here for more information on pricing.

 

AFTER THE COURSE:

Learners will receive a copy of the PowerPoint slides, a certificate, and any additional resources such as relevant flowcharts and summary sheets. They will also be asked to complete an evaluation form.

 

IF BOOKING TO BE DELIVERED ONLINE:

We will be in touch to discuss and finalise the arrangements. Learners will need a good wifi connection and a suitable computer/laptop to access both the training session and a second internet-enabled device such as a tablet or smartphone for joining in any quizzes. In the week of the course, learners will receive an email with a link to the course, as well as a reminder just before the course is due to start.

 

IF BOOKING FACE TO FACE:

We will be in touch to discuss and finalise the arrangements. We will require a delegate list a week before delivery. It is assumed that you will source and provide a suitable venue taking account of any Covid restrictions in place at the time of delivery.


 

 


 

 

 

 

 






 

 

 




 

Clearer Now

Feel I have a much better undertsamding of the benefits sytems and where UC fits in.”

Always Brilliant
“Housing Systems' courses are always brilliant and their online courses are no different."