Housing Systems: Combating poverty and sustaining tenancies.
Universal Credit: Claims

Previously on UC?

Then they may be able to re-claim UC......

SDP Gateway

Who doesn't have to claim UC because they 'fail' the SDP Gateway Condition?

Who Can Claim

Who can claim Universal Credit - the key claiming criteria and more! 

Who has to claim

Under what circumstances would someone have to claim Universal Credit?

Large Families

Extra factors to consider when advising large families.

Mixed age couples

What about mixed age couples?

Wrongly advised?

Which claimants are being wrongly advised and what can they do?

How to Claim

The online claim - problem areas and how to avoid them. Any alternative?

Need a bank account?

What if someone doesn't have a bank account? Do you have to have one?

Date of claim

What about backdating, claiming in advance, when to delay a claim etc?

Existing Benefits

What happens to someone's existing benefits?


What happens when someone on ESA makes a claim for UC?


What does the claimant need to do in exchange for their UC award?

What then?

What happens when someone claims?

Claim Closed?

When can the DWP close a claim? Is this ever worth challenging?

Keeping a claim going

What are the challenges for claimants and what can go wrong with a claim?

Help available

What help is available?

Standard letters

To help you challenge decision about UC claims.