Housing Systems: Combating poverty and sustaining tenancies.
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Introduction to Housing Benefit

 

WHO IS THIS FOR:
This course is suitable for staff working with people who are claiming benefits and want to gain an understanding of Housing Benefit - still a key benefit for many claimants.


AIMS:
This training will give the learners an overview of the Housing Benefit system, who is still able to claim, the basic calculation process, and looking at changes in circumstances and how these can affect someone's eligibility or award.  


OBJECTIVES:
  • An understanding of who is still eligible to claim HB
  • An understanding of how HB is assessed
  • Be able to explain the temporary absence rules
  • Explored the key areas where HB can go wrong
  • Examined HB overpayments, why they happen and whether they can be challenged.

LEVEL:

Introductory


HOW IS THE COURSE DELIVERED:

This course can be delivered online, or face to face. It is a practical course delivered using a combination of trainer presentation, exercises and cases studies, group discussion, and quizzes.


HOW MUCH:

We advise that this course be delivered over a minimum of 6 hours either as:

  • Online - two 3 hour on-line Workshops, or
  • Face-to-face - one full days training.

Click here for more information on pricing.


AFTER THE COURSE:

Learners will receive a copy of the PowerPoint slides, a certificate, and any additional resources such as relevant flowcharts and summary sheets. They will also be asked to complete an evaluation form.


IF BOOKING TO BE DELIVERED ONLINE:

We will be in touch to discuss and finalise the arrangements. Learners will need a good wifi connection and a suitable computer/laptop to access both the training session and a second internet-enabled device such as a tablet or smartphone for joining in any quizzes. In the week of the course, learners will receive an email with a link to the course, as well as a reminder just before the course is due to start.


IF BOOKING FACE TO FACE:

We will be in touch to discuss and finalise the arrangements. We will require a delegate list a week before delivery. It is assumed that you will source and provide a suitable venue taking account of any Covid restrictions in place at the time of delivery.

 

 

 

 








 

Better understanding
"Great course, so informative and enjoyable. Have a much better understanding of how HB works." 
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