Housing Systems: Combating poverty and sustaining tenancies.
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Housing Benefit for Older People

 

 WHO IS THIS FOR:

Any member of staff who works with claimants of state pension age and would like a deeper knowledge of how the Housing Benefit system works for them. This will include Scheme Mangers, Support Workers and Housing Management staff who provide advice on benefits and/or deal with rent collection.

 

AIMS:

To consider the Housing Benefit rules that are particularly relevant for state pension age claimants so that accurate advice can be given.

 

OBJECTIVES:

  • Gain a deeper knowledge of how Housing Benefit is assessed for people of state pension age - in particular looking at topics such as service charges.
  • Be able to advice how the the savings / capital rules for state pension age claimants work. What counts, what's disregarded, what if they have a house to sell?
  • Gain an understanding of how temporary absences affect a HB award - whether it's a stay in hospital, respite care or a holiday abroad.
  • Examined which state pension age claimants can claim HB even with over £16,000 in savings.
  • Investigated the areas where Housing Benefit Offices make errors that lead to unnecessary hardship and arrears and understand how best to challenge them.

 

LEVEL:

Intermediate

 

HOW IS THE COURSE DELIVERED:

This course can be delivered online, or face to face. It is a practical course delivered using a combination of trainer presentation, exercises and cases studies, group discussion, and quizzes.


HOW MUCH:

We advise that this course be delivered over a minimum of 6 hours either as:

  • Online - two 3 hour on-line Workshops, or
  • Face-to-face - one full days training.

Click here for more information on pricing.

 

AFTER THE COURSE:

Learners will receive a copy of the PowerPoint slides, a certificate, and any additional resources such as relevant flowcharts and summary sheets. They will also be asked to complete an evaluation form.

 

IF BOOKING TO BE DELIVERED ONLINE:

We will be in touch to discuss and finalise the arrangements. Learners will need a good wifi connection and a suitable computer/laptop to access both the training session and a second internet-enabled device such as a tablet or smartphone for joining in any quizzes. In the week of the course, learners will receive an email with a link to the course, as well as a reminder just before the course is due to start.

 

IF BOOKING FACE TO FACE:

We will be in touch to discuss and finalise the arrangements. We will require a delegate list a week before delivery. It is assumed that you will source and provide a suitable venue taking account of any Covid restrictions in place at the time of delivery.

 

 





 

 

 




 

Thank you
Great to have a training course aims at older people - working through the case studies was so useful.”