Housing Systems: Combating poverty and sustaining tenancies.
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Benefit Essentials when Moving Home

 

WHO IS THIS FOR:

This course is great for staff working who work in a lettings team or supporting customers when they move home.  
 
AIMS:
This training gives learners a clearer understanding of how a move impacts on the benefits their customers are claiming and the impact a move has one these. It answers some key questions such as: Will the move trigger the need to claim UC? what extra help is available specifically for those moving home? What if they need help with paying the rent for two properties? 
 
 
OBJECTIVES:
  • Understand how a move impacts on the key benefits.
  • Understand when a move will trigger the need to claim claim - and when it doesn't.
  • Be able to spot when someone may be missing out on a key benefit.
  • Understand who can get help with paying rent for a notice period after they have moved out.
  • Be able to offer advice about extra financial support that is available to help with the costs of moving.
 

LEVEL:

Intermediate.

 

HOW IS THE COURSE DELIVERED:

This course can be delivered online or face to face. It is a practical course delivered using a combination of trainer presentation, exercises and cases studies, group discussion, and quizzes.


HOW MUCH:

We advise that this course be delivered over a minimum of 6 hours either as:

  • Online - two 3 hour online workshops, or
  • Face-to-face - one full days training.

Click here for more information on pricing. 

 

AFTER THE COURSE:

Learners will receive a copy of the PowerPoint slides, a certificate, and any additional resources such as relevant flowcharts and summary sheets. They will also be asked to complete an evaluation form.

 

IF BOOKING TO BE DELIVERED ONLINE:

We will be in touch to discuss and finalise the arrangements. Learners will need a good wifi connection and a suitable computer/laptop to access both the training session and a second internet-enabled device such as a tablet or smartphone for joining in any quizzes. In the week of the course, learners will receive an email with a link to the course, as well as a reminder just before the course is due to start.

 

IF BOOKING FACE TO FACE:

We will be in touch to discuss and finalise the arrangements. We will require a delegate list a week before delivery. It is assumed that you will source and provide a suitable venue taking account of any Covid restrictions in place at the time of delivery.


 

 


 

 

 

 

 


 

 

 




 

Excellent all round

"Content, presentation and pace were just what we needed. learnt some reallu useful information. Excellent all round!"