Housing Systems: Combating poverty and sustaining tenancies.
Payments: Overpayments

Payments: Overpayments

Main Principles

UC overpayments rules differ considerably from HB overpayments - check the main issues here.

From Landlord?

In which limited circumstances can they be recovered from a landlord?

From Claimant?

Generally UC overpayments will be recovered from the claimant - find out more.

Fraud Penalty

IAs an alternative to prosecution.

Civil Penalty

Where the claimant has caused the overpayment they might have to pay a penalty on top of the overpayment itself.


Overpayments are always recoverable, even where caused by official error - but the DWP might use their discretion.

What Should the DWP Do?

The procedures that the DWP should follow in determining and recovering an overpayment.

How Much?

How the DWP should calculate the overpayment.

Challenging Decisions

Find out what overpayment decisions a claimant or landlord can challenge the DWP about.

Due to retrospective verification

After 'Repair Team' have contacted claimant for missing evidence not required at time of claim.

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