This interactive and fun E-Learning course is all about who has to claim Universal Credit.
Many people believe any change in their circumstances will mean they have to claim UC - but this is not always the case. Because many claimants are worse off on UC, you need to make sure you are providing accurate advice. Especially because there is almost always no going back!
If you take this course you will be better equipped to spot whether someone's only option is to claim UC or whether they have other options.