Led by experts, our range of online workshops explore the benefits system from a housing perspective. From courses for new starters to Workshops that provide the detail on the current Universal Credit 'hot topics', there's something for everyone.
Designed to be engaging, informative and interactive, participants will gain a deeper understanding of the topic area.
Our workshops generally last 3 hours, and will include a presentation, Q&A session, exercises to reinforce learning, discussion of useful tools and an action plan.
Some are linked to an optional e-Learning course to give learners some background detail before building on this in the Workshop.
With a maximum of 16 on each workshop, participants are encouraged to ask question so that they are able to make the most of the session to enable them to offer appropriate help and advice to their customers.