WHO IS THIS FOR?
This course is designed for Income Teams and those who support tenants to pay their rent. It is for staff at all levels. It will look specifically at the rules for EEA Nationals - a basic understanding of UC is assumed.
Since Brexit the rules governing which EEA Nationals (and their non EEA family members) can claim UC has changed. This training will demystify the rules, explain terminology and help learners gain a better understanding of which EEA Nationals can (and which can't) claim UC.. This training explains the financial risks landlords face due to changes to EEA Nationals' rights to live, work and claim benefits in the UK. It will highlight some of the problems EEA Nationals may face and provide hints and tips along the way.
HOW IS THE COURSE DELIVERED?
This course can be delivered online, blended learning or face to face. It is a practical course delivered using a combination of trainer presentation, exercises and cases studies, group discussion, and quizzes.
We advise that this course be delivered over a minimum of 6 hours either as:
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AFTER THE COURSE:
Learners will receive a copy of the PowerPoint slides, a certificate, and any additional resources such as relevant flowcharts and summary sheets. They will also be asked to complete an evaluation form.
IF BOOKING TO BE DELIVERED ONLINE:
We will be in touch to discuss and finalise the arrangements. Learners will need a good wifi connection and a suitable computer/laptop to access both the training session and a second internet-enabled device such as a tablet or smartphone for joining in any quizzes. In the week of the course, learners will receive an email with a link to the course, as well as a reminder just before the course is due to start.
IF BOOKING FACE TO FACE:
We will be in touch to discuss and finalise the arrangements. We will require a delegate list a week before delivery. It is assumed that you will source and provide a suitable venue taking account of any Covid restrictions in place at the time of delivery.