WHO IS THIS FOR?
An ideal course for those providing advice or casework to Universal Credit claimants at risk of sanctions.
To gain a deeper understanding of the regulations and how the process of sanctions work, and how they should be enforced. This training will enable the learners to spot when the correct procedures have not been followed, or good cause for action/inaction has not been established by the DWP, thereby allowing successful challenges to be made.
- Gain a deeper understanding of the regulations and guidance for sanctions
- Gain a deep understanding of 'good cause' for action/inaction
- Gain an understanding of the problem areas, and solutions for them
- Gain hints and tips for MR's and appeals of sanctions
HOW IS THE COURSE DELIVERED?
This course can be delivered online, or face to face. It is a practical course delivered using a combination of trainer presentation, exercises and cases studies, group discussion, and quizzes.
We advise that this course be delivered over a minimum of 6 hours either as:
- Online - two 3 hour on-line Workshops, or
- Face-to-face - one full days training.
Click here for more information on pricing.
AFTER THE COURSE:
Learners will receive a copy of the PowerPoint slides, a certificate, and any additional resources such as relevant flowcharts and summary sheets. They will also be asked to complete an evaluation form.
IF BOOKING TO BE DELIVERED ONLINE:
We will be in touch to discuss and finalise the arrangements. Learners will need a good wifi connection and a suitable computer/laptop to access both the training session and a second internet-enabled device such as a tablet or smartphone for joining in any quizzes. In the week of the course, learners will receive an email with a link to the course, as well as a reminder just before the course is due to start.
IF BOOKING FACE TO FACE:
We will be in touch to discuss and finalise the arrangements. We will require a delegate list a week before delivery. It is assumed that you will source and provide a suitable venue taking account of any Covid restrictions in place at the time of delivery.