A Housing Benefit overpayment occurs when the claimant has received more HB than they were entitled to. HB Offices tend to try to recover all overpayments - although there are many situations when they shouldn't and they often send an invoice to the landlord in cases where the claimant should be the one to repay it.
Click on the links below to find out more and how to minimise the impact of HB overpayments on rent accounts.
Note that Housing Benefit overpayments can be taken from Universal Credit when the claimant moves onto it. Click here
Although 'duplicate' HB is treated as unearned income for UC. Click here