Who can register an intention to claim and why would they do it?
Find out how people claim Universal Credit online.
In limited circumstances a claimant may be able to make an 'offline' claim for UC.
Hints and tips for making a new claim for Universal Credit from hospital.
What happens at the New Claim Interview?
Every claimant must accept a Claimant Commitment in order to be entitled to Universal Credit.
What documents are needed and what happens if the claimant fails to verify their ID?
What information and evidence will the claimant need to provide?
Checklists to help ensure a successful claim is made.
Who can make a rapid re-claim for UC?
What about claimants who lack capacity?
What help is available to ensure a successful claim is made.
Click here to see the flowchart.