'Offline' claims
In limited circumstances a claimant may be able to make an 'offline' claim for UC.
From Hospital
Hints and tips for making a new claim for Universal Credit from hospital.
Claimant Commitment
Every claimant must accept a Claimant Commitment in order to be entitled to Universal Credit.
ID Verification
What documents are needed and what happens if the claimant fails to verify their ID?
Checklists
Checklists to help ensure a successful claim is made.
Re-Claims
Who can make a rapid re-claim for UC?
Help Available
What help is available to ensure a successful claim is made.