Housing Systems: Combating poverty and sustaining tenancies.
Claims: Date of Claim


  • The claimant's date of claim is usually the date on which the DWP receive the claimant's online claim. For online claims this means the date the claimant hits the 'Submit' button - as confirmed by case law.

  • Where it is a couple claiming, ie a joint claim, the date of claim will be from when the second person making the joint claim hits "submit". If one member will be unavoidably delayed in making a claim they need to consider if they can register an intention to claim, or maybe they need a home visit or hospital visit.

  • The date of claim is important because Universal Credit cannot be paid for a period before the date of claim (unless backdated) and the date of claim dictates the claimant's Monthly Assessment Period.

  • So someone should make a claim for Universal Credit as soon as they think they may be entitled if this is their only option.

  • However, there may be times when it is worth delaying the claim - for example if the claimant is due a payment on finishing work within the next few days - click here.

  • Where the claimant received help from the DWP or someone acting on their behalf with making the online claim, then in certain circumstances, their date of claim should be the date on which they requested this help - click here. Note DWP has confirmed this does not include help from Citizens Advice's Help to Claim service,

Advance Claims

Find out when someone might be able to claim Universal Credit in Advance.

When to Delay Claim

In some circumstances it can be prudent to delay claiming - discover why and how.

Getting a claim Backdated

How far and under what circumstances can a claim be backdated?