Due to the Coronavirus some people are stuck abroad and struggling to get back to the UK.
On Universal Credit - There has been no change to the UC Regulations on being temporarily away from home, and whilst the DWP may have continued to pay UC for a while, they do now seem to be applying the rules and ending UC once the claimant has been out of Great Britain for more than a month. Anyone in this position needs to contact their landlord to explain the situation, and contact the British Embassy in the country where they are staying, to request assistance.
Not already on UC, or UC terminated? - If they are not already on UC, we do not think that they will be able to make a new claim for it if they are stuck abroad, even if they have no income for the period they are abroad. However, if claiming UC would be the best option for them (eg they are not currently getting Tax Credits), although we don't hold out a lot of hope (because they are not 'in Great Britain' when they claim), they could try claiming over the phone. If they are unable to claim and they need help paying their rent, it is worth checking to see if there is anyone else living in the property who may already be getting UC or could make a new claim for it - they may be able to get help with the rent if the DWP considers it reasonable to treat them as liable for the rent in the tenant's absence..