Housing Systems: Combating poverty and sustaining tenancies.
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Universal Credit for Lettings

 
WHO IS THIS FOR?

This course is for anyone involved in allocations, successions, transfers and mutual exchanges

 

AIMS:

This course covers the Universal Credit essentials concentrating on the key issues and problems associated with moving home and taking on a tenancy. By the end of the course, learners will have an understanding of which new tenants have to make a claim for UC, the problems that they may encounter getting a Housing Costs Element, and which tenants can still get HB to cover their rent. They will be able to offer accurate advice to new tenants to help minimise the impact of claiming UC on the rent account and to help claimants maximise their entitlement thereby enabling them to sustain their tenancy

 

OBJECTIVES:

  • Gain an understanding of who does or doesn't have to claim UC when moving home
  • Gain an understanding of 'new claim' issues
  • Gain the knowledge to maximise a clients income when having to claim UC
  • Gain an understanding of the differences between HB and Housing Cost Element

 

LEVEL:

Intermediate

 

HOW IS THE COURSE DELIVERED?

This course can be delivered online, blended learning, or face to face. It is a practical course delivered using a combination of trainer presentation, exercises and cases studies, group discussion, and quizzes.
 

HOW MUCH?

We advise that this course be delivered over a minimum of 6 hours either as:

  • Blended learning - two 90 minute E-Learning courses and one 3 hour online Workshop, or
  • Face-to-face - one full days training.

Click here for more information on pricing.

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AFTER THE COURSE:

Learners will receive a copy of the PowerPoint slides, a certificate, and any additional resources such as relevant flowcharts and summary sheets. They will also be asked to complete an evaluation form.

 

IF BOOKING TO BE DELIVERED ONLINE:

We will be in touch to discuss and finalise the arrangements. Learners will need a good wifi connection and a suitable computer/laptop to access both the training session and a second internet-enabled device such as a tablet or smartphone for joining in any quizzes. In the week of the course, learners will receive an email with a link to the course, as well as a reminder just before the course is due to start.

 

IF BOOKING FACE TO FACE:

We will be in touch to discuss and finalise the arrangements. We will require a delegate list a week before delivery. It is assumed that you will source and provide a suitable venue taking account of any Covid restrictions in place at the time of delivery. 

 

 

 

 

 

 

 

 

 

 

 

Excellent Course

"Excellent course. Loved looking at case studies and seeing what we can do to help our new tenants."

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