Housing Systems: Combating poverty and sustaining tenancies.

Universal Credit & Sheltered Housing

Looking for training specifically devised for those who work in sheltered housing?
"Fantastic course - all the case studies and exercises were very relevant to my role. I now feel so much more confident....."
This full-day session is packed full of useful information and practical ideas aimed at those working in sheltered housing 
This course is designed for those housing workers who would like a practical understanding of how Universal Credit works for those working age claimants living in sheltered housing. It gives delegates the information and tools they need to ensure their tenants are given the correct advice.

9.30am                 Introductions and expectations

9.40am                  Intro to UC
                              What is it? / What's it replacing?
                              How it works / Mixed age couples

10.30am                Who can claim?
                              Basic eligibility conditions
                              Claimant commitment

11.00am                Break
11.15am                Getting the rent covered
                              UC or HB?
                              How it works for sheltered housing
                              What is 'specified accommodation' ?
                              Service charges under UC

11.45am                The Housing Costs Element
                              Exercise - would I lie to you?
                              How changes affect help with rent
12.30pm               Lunch

1.15pm                Who has to claim? 
                            UC timetable - who is affected and when?
                            What triggers the need to claim: case studies
                            Options for mixed age couples 
                            Moving from ESA - current problems
                            What happens to the existing benefits - HB 2 week run on
                            What about those getting a severe disability premium?

2.45pm                Break

3.00pm                Claims and Payments
                            The claimant journey
                             Advance Payments
                             Ensuring a complete claim is made and processed
                             Payments - the defaults and the alternatives
3.45pm                How Calculated
                            The smoothie principle
4.00pm                How Changes affect UC
                            Quick quiz

4.30pm               Close

What delegates have said about this course:

"Explained brilliantly - really useful course."

"Feel ready to help my residents tackle any problem that may arise."

"Such a useful course - covered everything I need to know to do my job. Really helped that is was from a sheltered housing perspective."

To book this course in-house for just £895+vat for up to 16 delegates please....

Call us now on: 01756 796394 or email: training@housingsystems.co.uk
"I have worked in housing for over 30 years and this is the best benefits training I have ever had."

Shoreline Housing
Find out more about our in-house training...........click here
If you would like to learn more about our services just ask for an information pack - email us at: info@housingsystems.co.uk

In-house course
Universal Credit is more complex than anyone expected and those complexities are causing huge problems for claimants.

For claimants living in sheltered housing there is the added complication of how the rent will be funded via HB or UC?

This course aims to give delegates the knowledge and confidence they need to tackle these issues and ensure their residents get the right advice. 

This course aids learning by using relevant case studies and discussion. 

Book this course in-house for just £895+vat (for up to 16 delegates).

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