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Online Workshops


Led by experts, our range of online workshops explore the detail of current Universal Credit  'hot topics'.

Designed to be engaging, informative and interactive, the workshops enable participants to gain a deeper understanding of the topic area.

Each workshop will last between 90 and 120 minutes, and will include: a presentation,a Q&A session, exercises to reinforce learning, discussion of useful tools, and an action plan.

With a maximum of 12 on each workshop, participants have the opportunity to delve into some of the current issues affecting UC claimants so that they are able to offer appropriate help and advice. 

For our Guide - click here.

If you have an idea for a topic for a workshop, or any feedback, please email training@housingsystems.co.uk


 

 

 








 

Great resource
"What a great resource to ensure front line staff have the knowledge they need today  to help customers.”
 
Our forthcoming Online Workshops:
Universal Credit: The Surplus Earnings Rules
Many workers and self-employed people have made claims for Universal Credit due to a loss of income during the Coronavirus outbreak.
Some of these claimants will receive large payments that will be classed as earnings and may mean that the 'surplus earnings' rules kick in.

This workshop looks at how these rules work, who will be affected and how, what claimants need to do and the problems they may encounter.

Cost: £49+vat per place       Duration: 2 hours    Level: Intermediate / Advanced


Lost Job? Benefits during COVID-19
An increasing number of workers are being made redundant. But what benefits can they claim? Many have been told to claim Universal Credit - but this may not be their only option.

This workshop considers the different benefit options that people finishing work may have - and the factors to take into account when working out what is best for them.

It also looks at the different types of payments someone may receive on finishing work and how these are treated. 

Cost: £49+vat per place         Duration: 2 hours        Level: Intermediate

Extra Help for UC Claimants
Due to the Coronavirus outbreak many Universal Credit claimants are finding it difficult to manage.

By the end of this workshop participants will have investigated the different schemes available to UC claimants, including working claimants.

The schemes considered will include: help with their council tax bill, free school meals, Discretionary Housing Payments, Flexible Support Fund, Change in Circumstances Advance, Budgeting Advance....

Cost: £49+vat per place         Duration: 2 hours        Level: Introductory / Intermediate

UC Housing Costs: Problem Areas
This workshop looks at the key problem areas UC claimants experience with the Housing Costs Element. Many claimants do not receive the correct amount but find it difficult to work out why.

This workshop will give participants the information they need to investigate what's gone wrong. Topics covered will include: Untidy tenancies, Bedroom Tax issues, Non-dependant Deductions, Being away from home.



Cost: £49+vat per place         Duration: 2 hours        Level: Intermediate

Challenging UC Decisions
This workshop looks at how a claimant can challenge a UC decision, the problem they will encounter and ideas to overcome these.

This workshop will give participants the information they need to help a claimant challenge a UC decision effectively and quickly. Topics covered will include: What to challenge, The process, The problem areas, When a claimant can go straight to appeal, 



Cost: £49+vat per place         Duration: 2 hours        Level: Intermediate / Advanced
What do the different levels mean?
Introductory
These courses are aimed at learners who are new to Universal Credit.
These courses give a useful overview of the topic.

Intermediate
For learners who would like to build on or refresh current knowledge. 
These courses cover the essential UC topics and provide useful examples of how to use the knowledge gained.

Advanced
For those learners who are ready to tackle the more complicated areas of Universal Credit. 
These courses provide an in-depth look at some of the more problematic areas of the UC regulations