Housing Systems: Combating poverty and sustaining tenancies.
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Online Training


Led by experts, our range of online training explore the current welfare benefit 'hot topics' as well as the benefit essentials that anyone working with claimants should know.

Designed to be engaging, informative and interactive, our training enables participants to gain a deeper understanding of the topic area so that they have the information and tools needed to assist claimants.

From Workshops and E-learning courses to Blended Learning programmes we are sure you will find what you need.


If not please contact us - we are always happy to put together bespoke courses, just email:
training@housingsystems.co.uk


 

 

 








 

Great resource
"What a great resource to ensure front line staff have the knowledge they need today  to help customers.”
 
Our forthcoming Online Training:
Beyond the SDP Gateway - online Workshop

The SDP Gateway ends on 27th January 2021 - what will happen then?
This interactive 3 hour online Workshop will use case studies to highlight the key issues:
The impact of the removal of the SDP Gateway
The SDP Transitional Payment / Element - who's entitled?
How changes in circumstances affect the amount
Why might it end?
Making sure everyone entitled receives it.

Cost: £59+vat per delegate   
Duration: 3 hours       
Level: Intermediate / Advanced

Book in-house for £595+vat

Click here for more information
UC and Turning Pension Age - online Workshop

This Workshop will look at the options for claimants when they turn pension age - including where a working age couple become a 'mixed age' couple.

The rules are very confusing, but there is little published information. The Workshop investigates the issues so that claimants make the right claim/s at the right time.

Cost: £59+vat per delegates
Duration: 3 hours
Level: Intermediate / Advanced

Book in-house for £595+vat

Click here for more information
EEA Nationals and UC: Impact of Brexit - online Blended Learning

This Blended Learning combines an E-Learning course with an online Workshop and concentrates on what happens to those EEA Nationals in the UK who are not eligible for full Settled Status in terms of the benefits they can receive following Brexit - during the 'grace period' and beyond.

Can they secure their financial situation and sustain their tenancies?


Cost: £79+vat per delegates       
Duration: E-Learning 2 hours / Workshop 3 hours       
Level: Intermediate / Advanced

Book in-house for £795+vat

Click here for more information
UC The Essentials - online Blended Learning Programme

This blending learning programme - equivalent to three days face-to-face training, spread over 6 weeks - combines E-learning, videos, quizzes and online workshops to give housing staff a thorough understanding of Universal Credit and the issues surrounding it.

It will give delegates the essential UC information they need to support their customers.

Cost: £179+vat per delegate
Duration: Combination of E-Learning and 3 x Workshops
Level: Introduction / Intermediate

Book in-house for £1795+vat

Click here for more information
Lost Job? Benefits during COVID-19 - online Blended Learning

An increasing number of workers are being made redundant. But what benefits can they claim? Many have been told to claim Universal Credit - but this may not be their only option.

This workshop considers the different benefit options that people finishing work may have - and the factors to take into account when working out what is best for them.
It also looks at the different types of payments someone may receive on finishing work and how these are treated.  

Cost: £79+vat per delegates
Duration: 3 hours
Level: Intermediate

Book in-house for £795+vat

Click here for more information
UC Housing Costs: Problem Areas - online Workshop

This workshop looks at the key problem areas UC claimants experience with the Housing Costs Element. Many claimants do not receive the correct amount but find it difficult to work out why.

This workshop will give participants the information they need to investigate what's gone wrong. Topics covered will include: Untidy tenancies, Bedroom Tax issues, Non-dependant Deductions, Being away from home. 

 
Cost: £59+vat per delegates
Duration: 3 hours
Level: Intermediate

Book in-house for £595+vat


Click here for more information
Welfare Reform Update - online Workshop

This Workshop looks at the latest Welfare Benefit changes/issues in 2021:

Case Law Update
The end to the SDP Gateway
EEA Nationals, UC and Brexit
Current UC problem areas 

 

Cost: £59+vat per delegates
Duration: 3 hours
Level: Intermediate / Advanced

Book in-house for £595+vat


Click here for more information
What do the different levels mean
Introductory
These courses are aimed at learners who are new to Universal Credit.
These courses give a useful overview of the topic.

Intermediate
For learners who would like to build on or refresh current knowledge. 
These courses cover the essential UC topics and provide useful examples of how to use the knowledge gained.

Advanced
For those learners who are ready to tackle the more complicated areas of Universal Credit. 
These courses provide an in-depth look at some of the more problematic areas of the UC regulations.