Universal Credit is more complex than anyone expected and those complexities are causing huge problems for claimants.
Many are not aware why the problem has arisen or how to deal with it.
Some don't even know that they are missing out on money they are entitled to.
This course aims to give delegates the knowledge and confidence to tackle these issues.
Devised especially for those staff who have a basic knowledge of Universal Credit and are now ready to delve into the complexities of the system that they need to know for their job.
This course aids learning by using case studies and discussion and is different to most other UC training.
You will not be disappointed if you book this course.
Book this course in-house for just £985+vat (for up to 16 delegates).