Housing Systems: Combating poverty and sustaining tenancies.

Universal Credit & EEA Nationals

Looking for training aimed specifically at housing workers?

"Fantastic course that clarified lots of issues. I now know what questions I should be asking....."
This full-day session is packed full of useful hints, tips and information to ensure EEA Nationals receive the Universal Credit they are entitled to.
This course is designed for those housing workers who would like a practical understanding of which EEA Nationals can claim Universal Credit. Delegates will investigate the problems EEA Nationals will run into when claiming UC - including the issue of providing evidence. And will discuss how to help EEA Nationals challenge DWP decisions that they are not Habitually Resident. Delegates will gain the confidence they need to ask the right questions and to advise claimants appropriately.

Outline of the day:

9.30am                Introductions & Expectations.
                            Who is an EEA national?
                            Case Studies

9.50am                Which EEA Nationals can claim UC
                            The right to reside test
                            The actual habitual residence test

10.00pm              Settled Status
                            What is it? Who gets it? and how


10.15am              Working EEA nationals
                            Genuine and effective work – what is this?
                            Off work sick / on maternity leave

11.00am              What happens when work ends?
                            Retaining worker status
                            Genuine Prospect of Work Test
                            Exercise / Case Studies  

12.45pm             Lunch

1.30pm               Permanent Residence
                           Who qualifies? How do you get it?
                           What evidence is required - problems providing?
                           How long does it last?
                           Case Studies

                         Family members of EEA Nationals
                           Which family members can claim
                           What happens on separation/divorce 
                           Card Game / Case Studies

2.00pm                Derivative Rights
                            Rights of children and parents of children in education
                           What evidence is required - problems providing?
                            Exercise / Case Studies

2.30pm                ‘None of the above’ EEA nationals
                             Can they ever claim UC?

2.45pm                 Break

3.00pm                Claiming UC
                            What evidence is required - problems providing?
                            Help Pack

                           Wrongly refused UC?
                           Challenging decisions

                            Implications of Brexit

4.00pm                Action Plan

4.30pm                Close

What delegates have said about this course:

"What could have been a dry subject was brought to life with excellent exercises."

"Great trainer who was easy to follow and explained everything in simple terms."

"Some great ideas for helping claimants provide the evidence the DWP need to make the right decision."

To book this course in-house for just £985+vat for up to 16 delegates please....

Call us now on: 01756 796394 or email: training@housingsystems.co.uk
"I have worked in housing for over 30 years and this is the best benefits training I have ever had."

Shoreline Housing
Find out more about our in-house training...........click here
If you would like to learn more about our services just ask for an information pack - email us at: info@housingsystems.co.uk
In-house course
Universal Credit is more complex than anyone expected and those complexities are causing huge problems for claimants.

Many are not aware why the problem has arisen or how to deal with it.

Some don't even know that they are missing out on money they are entitled to.

This course aims to give delegates the knowledge and confidence to tackle these issues. 

Devised especially for those staff who have a basic knowledge of Universal Credit and are now ready to delve into the complexities of the system that they need to know for their job.

This course aids learning by using case studies and discussion and is different to most other UC training.

You will not be disappointed if you book this course.

Book this course in-house for just £985+vat (for up to 16 delegates).