Housing Systems: Combating poverty and sustaining tenancies.
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Older People
Choose from one of our Courses below - just click to see the outline.

We tailor every course we deliver - so the outlines shown are just samples and a starting point for designing the course you need.

Contact us for more details: training@housingsystems.co.uk

Great resource
"What a great resource to ensure front line staff have the knowledge they need today  to help customers.”
 
Introductory
Introduction to Housing Benefit

This course gives an overview of how Housing Benefit works, who can claim, how it's worked out and investigates some key problem areas.

Perfect for anyone working with tenants to gain a better understanding of Housing Benefit so that they can provide accurate and informative advice and know when to sign post a customer for more advice.



More information - click here

 

Benefits for Older People

This training takes learners through the main benefits available to state pension age applicants.

Learners will gain the information they need to spot mistakes, maximise awards and provide effective advice to pension age claimants.

This course will give learners an understanding of the key rules of the key benefits for pensioners and help them identify those entitled / those who could be entitled to more. An ideal overview or refresher for those working with pension age claimants. 

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Attendance Allowance

This training offers the learners an overview of the Pension Age disability benefit Attendance Allowance.

Taking a look at the eligibility criteria and the claiming process, learners will then move on to learn about how AA is assessed, and tips for filling in the claim form to support making successful claims.

This training is ideal for anybody working with Pension Age claimants.

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Pension Credit Overview

This training looks at the means-tested top-up benefit for state pension age claimants, Pension Credit.

The learners will look at the eligibility criteria, claiming process, how it is calculated, common myths and what other support someone entitled to Pension Credit may then be able to access. 

As this is one of the most underclaimed benefits, this is an essential course for anyone working with Pension Age claimants to ensure they are not missing out.

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Intermediate
Mixed Age Couples


This training looks at the challenges and opportunities for mixed age couples: many could be considerably worse off without the right advice!

This course will investigate the rules for mixed age couples using case studies - examining what options a mixed age couple has to maximise income and avoid preventable loss of income.


 

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Housing Benefit for Older People


This training considers the Housing Benefit rules that are particularly relevant for state pension age claimants so that accurate advice can be given.

This course will take learners through key topics such as:
- the savings/capital rules - what if someone has a house to sell,
- how absences from home affect an award and
- when a pensioner can claim HB even though they have over £16,000 in savings.

Ideal for anyone working with state pension age claimants. 

 

More information - click here

 

Advanced
Advanced Mixed Age Couples

This training will look at the challenges and opportunities for mixed aged couples.

Many mixed age couples could be considerably worse off without the right advice. This course is designed for experienced advisers and will investigate these complex rules using case studies, examining what options a mixed age couple has to maximise income and avoid preventable loss of income.


 

More information - click here