Housing Systems: Combating poverty and sustaining tenancies.
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Welfare Benefit Update


WHO IS THIS FOR:
This training is designed for all frontline advisers who need to be aware of the latest changes. A good understanding of benefits particularly Universal Credit is required.
 
AIMS:
This training reviews the key 2021 Welfare Benefit changes where claimants could be missing out before looking at those coming up in 2022 to ensure the learners are up to date. It investigates the implications for claimants and housing providers.

 
OBJECTIVES:
  • A quick review of the Transitional SDP Element concentrating on ensuring claimants aren't missing out.
  • Learn about some key Regulation changes and new Case Law to ensure the DWP are applying the rules correctly
  • Investigated some of the changes that will impact on claimants - managed migration, closure of PO accounts, move to UC campaign and more
 
LEVEL:
Advanced
 
HOW IS THE COURSE DELIVERED:
This course will be delivered either online or face to face. It is a practical course delivered using a combination of trainer presentation, exercises and cases studies, group discussion, and quizzes.

HOW MUCH:

We advise that this course be delivered over a minimum of 6 hours either as:

  • Online - two 3 hour online workshops, or
  • Face-to-face - one full days training.

Click here for more information on pricing.

 
AFTER THE COURSE:
Learners will receive a copy of the PowerPoint slides, a certificate, and any additional resources such as relevant flowcharts and summary sheets. They will also be asked to complete an evaluation form.
 
IF BOOKING TO BE DELIVERED ONLINE:
We will be in touch to discuss and finalise the arrangements. Learners will need a good wifi connection and a suitable computer/laptop to access both the training session and a second internet-enabled device such as a tablet or smartphone for joining in any quizzes. In the week of the course, learners will receive an email with a link to the course, as well as a reminder just before the course is due to start.
 
IF BOOKING FACE TO FACE:
We will be in touch to discuss and finalise the arrangements. We will require a delegate list a week before delivery. It is assumed that you will source and provide a suitable venue taking account of any Covid restrictions in place at the time of delivery.


 







 

 

 




 

Relevant
"I always find your update training so relevant - so glad I booked on.”
 
Informative
“Can't wait to attend this training - your courses are always so informative."