Universal Credit is more complex than anyone expected and those complexities are causing huge problems for claimants.
Many are not receiving the UC they are entitled to, but don't even know that they are missing out.
This course takes learners through the calculation highlighting where things are going wrong or where claimants may be missing out.
It aims to give learners the knowledge and confidence to help their tenants / clients.
Devised especially for those staff who have a basic knowledge of Universal Credit and are now ready to delve into the complexities of the system that they need to know for their job.
This course aids learning by using case studies and discussion.
You will not be disappointed if you book this course.
Book this course for just £100+vat per delegate (for up to 9 delegates), or £995+vat for 10 -18 delegates.