Housing Systems: Combating poverty and sustaining tenancies.
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Blended Learning


Perfect for small numbers and those working from home, our Blended Learning Packages offer the same content as our traditional face-to-face training by combining a mix of online learning, tasks and face-to-face group work. 

This learning experience involves personal time with a tutor - either as a one-to-one or as part of a small group - so each learner can discuss and reinforce their new found knowledge with an expert.

Learners move through one or more modules at a time and pace that suits them and their workload, with a Workshop (or two) to discuss their learning and use their new found knowledge to look at case studies.

These courses can be purchased for one learner or a large number of learners and - as with our face-to-face training - we can develop a course that suites your needs.

If you book more than one learner onto the same course then you can view their progress through the modules and how well they are doing.

Our Blended Learning Programmes vary in cost from £59+vat per leaner for are shorter packages to £145+vat per delegate for our packages that are the equivalent of at least two days face-to-face training. If you would like to book a whole team onto a course then why not contact us for a price.


Please contact us for any more information: training@housingsystems.co.uk


Click here for our Guide.


 

 

 








 

Great resource
"What a great resource to ensure front line staff have the knowledge they need today  to help customers.”
 
Our Blended learning Packages include:
Universal Credit: the Essentials
Many claimants are missing out due to the complexities of Universal Credit. 

This programme examines the details of how Universal Credit works highlighting key issues/differences/problem areas. It gives delegates the information and tools they need to ensure claimants receive the correct advice, and to help prevent rent arrears.

Practical exercises and case studies are used throughout the programme and delegates are encouraged to ask questions and to discuss issues and concerns with their tutor during the programme and will have group sessions to review and reinforce learning.


Introduction to Welfare Benefits
This Blended Learning programme provides learners with an overview of the welfare benefits system as well as some useful tips to ensure their customers are getting their full benefit entitlement.

The course is designed to give a basic insight into the most common welfare benefits, the important role they play and when and where to signpost someone for advice.

Practical exercises and case studies are used throughout the programme and delegates are encouraged to ask questions and to discuss issues and concerns with their tutor during the programme and will have group sessions to review and reinforce learning.
Maximising Universal Credit
This Blended Learning course builds on delegates’ existing knowledge of Universal Credit. It focuses on how Universal Credit is calculated and highlights the area where claimants could be missing out.

By the end of the course delegates will be able to ensure that the claimants they support are getting paid the correct amount of UC, give accurate advice on maximising entitlement, and understand how changes in circumstances / fluctuating earnings affect the amount awarded.

Practical exercises and case studies are used throughout the programme and delegates are encouraged to ask questions and to discuss issues and concerns with their tutor during the programme and will have group sessions to review and reinforce learning.
Mixed Age Couples and UC
This Blended Learning course will give an overview of the rules for mixed age couples and highlights the areas where they could be at risk if they don't get the right advice at the right time.

At the end of the course learners will have a much better understanding of the importance of accurate advice, the implications of the rules and which mixed age couples have options - and so need to be signposted for further advice.

Practical exercises and case studies are used throughout the programme and delegates are encouraged to ask questions and to discuss issues and concerns with their tutor during the programme and will have group sessions to review and reinforce learning.
EEA Nationals and UC
This Blended Learning course is designed for those housing workers who would like a practical understanding of which EEA Nationals can claim Universal Credit.

Learners will investigate the problems EEA Nationals will run into when claiming UC - including the issue of providing evidence.

They will discuss how to help EEA Nationals challenge DWP decisions that they are not Habitually Resident.And consider the implications of Brexit and which EEA Nationals will be able to continue claiming UC into 2021.

The aim is provide learners with the confidence they need to ask the right questions and to advise claimants appropriately..