Housing Systems: Combating poverty and sustaining tenancies.


Pension age benefits - engagement and entitlement

Delivered February

Guest Speaker: Sally, Age Concern.

Pensioner benefits remain the most underclaimed of all benefits.

This webinar examined how can you help pensioners claim what they are entitled to.

It investigated which benefits a pensioner could access and how to target communications and advice.

This Webinar gave an overview of the rules for pension age benefits, considered how to engage with potential claimants and provided a forum to share ideas and best practice. 

Sally West from Age UK joined us to share lessons learnt from years of experience in engaging with older claimants and provided an update on the Pension Credit Working Group.


The Webinar lasted 2 hours including the Q and A session.

If you would like to watch a recording of this Webinar - just £35+vat - click here.