Housing Systems: Combating poverty and sustaining tenancies.
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Our E-Learning Courses

Our E-Learning courses range from Introductory to Advanced and help every learner understand the issues and problems that many UC claimants face.

We’re always working on updating existing ones to ensure each course stays fully up-to-date with trends and legislation as well as developing new ones.

Open Access: Winter Fuel Payments
Winter Fuel Payments were introduced in 1997 to help everyone of State Pension age with their heating bills. 

However, in July 2024 the Chancellor announced that for the first time it would be means-tested.

This E-Learning course looks at:

  • entitlement to the Winter Fuel Payments for 2024
  • the important dates and deadlines
  • hints and tips about Pension Credit (one of the qualifying benefits for the WFP).

Aimed at: front line staff working with older people and anyone who wants to know
more about entitlement to the Winter Fuel Payment.

With a quick final quiz at the end so you can test yourself on what you have learned.


It will take you approx. 45 mins to complete the course, once started you can move around the course.

NOTE: If you get logged out of the website, the course won't re-resume where you left it - but you can go straight to where you were by using the menu in the top left hand corner.

If the course doesn't start automatically - please click on the 'restart' button.