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Our E-Learning Courses

Our E-Learning courses range from Introductory to Advanced and help every learner understand the issues and problems that many UC claimants face.

We’re always working on updating existing ones to ensure each course stays fully up-to-date with trends and legislation as well as developing new ones.

Open Access: Managed Migration - Timing of the Claim
The DWP are currently sending out around 80,000 Migration Notices a month to claimants in receipt of Income-Related ESA or Income-Related ESA and Housing Benefit.

The Managed Migration process gives claimants a 'window' of at least three months in which to claim UC. This gives the claimant some control over when they make their claim for UC. 

Timing of the claim within that 'window' can be important - it can help them make a smoother move onto UC as well as maximise their entitlement.

This E-Learning course looks at:

  • a quick review of  Managed Migration
  • timing to maximise the Transitional Element
  • timing to avoid erosion
  • timing to help make a smooth move onto UC.

Aimed at: front line staff who are supporting IR-ESA claimants move onto UC through the managed migration process.


It will take you approx. 60 mins to complete the course, once started you can move around the course.

NOTE: If you get logged out of the website, the course may not re-resume where you left it - but you can go straight to where you were by using the menu in the top left hand corner.

If the course doesn't start automatically - please click on the 'restart' button.