Many claimants are being told they have to claim Universal Credit when this is not the case - leaving some financially worse off and struggling with a system that is letting them down.
The rules around who has to claim are complex - so we are devising a mapping tool to help you work out whether, due to a change in circumstances, a claimant has to now make a claim for Universal Credit.
The first draft is available below - if you have any ideas on how we can improve it - or spot any errors please let us know.
As it is still in development we cannot (yet) guarantee that it is giving 100% accurate results.....
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