Housing Systems: Combating poverty and sustaining tenancies.
News Headlines
2nd October 2020: Warm Home Discount scheme goes live with helpline -0800 731 0214 - open from 12 October. The scheme obliges most electricity suppliers to discount bills by £140 for pensioners in receipt of Guarantee Pension Credit (who will be written to) and certain other low income households. More on help with fuel bills here.

2nd October 2020: Video Relay Service (VRS) is now available for people claiming Pension Credit and for those seeking support from the Social Fund. 
This service allows customers to make an inbound call to DWP via a British Sign Language interpreter using a video connection. There is no need for anyone to be in the same location and customers do not have to book the service in advance.

2nd October 2020:  A new report funded by the Economic and Social Research Council reveals that since March, the number of benefit claimants in the UK has increased by 116.8% rising from 1.2 million to 2.7 million in just five months. The majority of new claims have been for Universal Credit.
The report highlights a number of differences between the demographic  profile of existing and new benefit claimants, including a rise in the percentage of claimants who are male, BAME, not disabled, owner -occupiers, and University educated. Reprt here.

27th September 2020: New guidance issued to Work Coaches to remind them that the Flexible Support Fund can be used to pay for upfront childcare costs. Parliamentary answer by Will Quince here. More on Childcare costs here; Flexible Support Fund here. Our page on New Claim Interviews here.

27th September 2020: Government confirms that the DWP us trialing video appointments in five Job Centres. Parliamentary answer here.

25th September 2021: The Self Employment Income Support Scheme is being extended until 30 April 2021.
This will be paid in two tranches: a taxable lump sum to cover 3 months' worth of profits from November to 31 January 2021 and a second for February to 30 Aril 2021. The first will be a lump sum worth 20% of average monthly profits up to a maximum of £1,875,; the second has not yet been determined. This is part of the Chancellor's 'Winter Economy Plan'.

25th September 2020: New Job Support Scheme starts on 1st November 2020 and runs for 6 months.
 The grant is to pay (in part) wages for hours not worked where the employee can only go back to work on shorter time. Employees must be working at least 33% of their usual hours. They wiill be paid by their employer as normal for hours worked, but for hours not worked the government and the employer will each pay a third of their equivalent wage. Employers will continue to pay the wages of staff for the hours they work - but for the hours not worked, the government and the employer will each pay one third of their equivalent salary, up to a maximum of £67.92 a month.This is part of the Chancellor's 'Winter Economy Plan'.

23rd September 2020: The High Court, in Caine, R (On the Application Of) v Department For Work And Pensions [2020] EWHC 2482 (Admin) ruled that the so-called '53 week rent year' was not unjust for UC claimants who pay rent weekly. The Judge concluded that 'any difference in treatment is not manifestly disproportionate to the legitimate aims pursued by the formulae'... and  that 'universal credit was not intended to provide full reimbursement for tenants, and discretionary housing payments exist for those who may get into difficulty'.

21st September 2020: A survey of EU citizens in Cambridgeshire by the Social Market Foundation think tank concludes that “the EU Settlement Scheme is still unknown to many migrants, and poorly understood by users”.
The findings come from interviews in early 2020 with 90 migrant workers in the Cambridgeshire fens. Most were Lithuanian, Romanian or Bulgarian. Almost all worked in jobs considered “lower-skilled”. Only a little over half of the interviewees to the Survey indicated that they were aware of the EU Settlement Scheme. Report here. Mpre on the EUSS in this section of the webiste.

18th September 2020: From 8th October Severe Disability Premium Transitional Payments  will be made through the UC system as an element, rather than manually as an additional payment. SDP transitional payments are additional financial support for former SDP recipients who had moved to Universal Credit on account of a change of circumstances. Transitional protection will be subject to the same rules. Transitional protection rules will stay the same. Announcement here. More on SDP Transitional payments here.

11th September 2020: government announces additional support for renters during winter 2020/2021:
Eviction notice periods to 6 months until at least the end of March 2021
Evictions will not be enforced in local lockdown areas and there will be a "truce on enforcement" over Christmas
£180 million of government funding for Discretionary Housing Payments available for local authorities to support vulnerable renters this year.
More details in the announcement here.

11th September 2020. DWP is hiring "thousands" of Work Coaches. They say they are doubling the numbers. Details from gov.uk here.

11th September 2020: Gov.uk guidance on SSP now includes that SSP can be paid for the 3 day period in which an employee is self-isolating because they’ve been advised to do so by a doctor or healthcare professional before going into hospital for surgery. 
Guidance on SSP here.

11th September 2020: Homes for England launches £11.5 billion 'Affordable Homes Programme'. This will be delivered over 5 years starting in 2021, and includes a new model of shared ownership, and more supported housing. Government announcement here.

1st September 2020: New self-isolation payment for workers (employed or self-employed) getting UC or WTC who have tested positive for Covid -19 or been asked to self-isolate, and who are unable to work from home. £130 for those who have to self-isolate for 10 days; £182 for those who have to self-isolate for 14 days due to a member of their household developing symptoms; £13 a day (up to max 14 days) for non-household members asked to self-isolate due to being in contact with someone with symptoms. 
They must have agreed to comply with the notification from NHS Test and Trace and provided contact details to their local authority. Starts as a trial in Blackburn with Darwen, Pendle and Oldham. Not counted as income for means-tested benefits. Government announcement here.

27th August 2020: Hope for an improvement in the process for claiming IR-ESA when entitled to a SDP in HB.
LA Welfare Direct Lite Bulletin 08/2020 announces a new template for ESA depts to send to LAs to confirm SDP in HB award. States it should remove the need for phone calls to LAs from the DWP legacy team and requests made to the claimant to provide this information direct. More on SDP Gateway in this section.

22nd August 2020: Low income families can apply for the Scottish Child Payment (£10 pw for each child under 6) from November 2020.
This is delayed 2 months due to Covid-19.Payments will begin at the end of February 2021.

21st August 2020: evictions ban extended 4 weeks.
Also new 6 month notice periods to be in place until at least 31 March 2021; and once eviction hearings restart, the judiciary will prioritise the most serious cases including those involving anti-social behaviour and domestic abuse. Government announcement here.

21st August 2020: Payments from the NHS & Social Care Life Assurance scheme for families of NHS and care workers who dies from Covid-19 are treated as capital for Universal Credit and are not disregarded.
The payments are £60,000. Article from the Guardian here.

20th August 2020: 
ADM 18/20 states that:
A claim for UC made in GB is effective in NI and vice versa; and so do  the residence and presence conditions; and so does time spent in either country; and a decision made in GB can be revised, superseded or heard on appeal in NI or vice versa.

17th August 2020:
Second (final) tranche of Self Employed Income Support Scheme opened for applications. HMRC said that by midnight 296,580 claims had been made to the value of£768.9 million. More on the SEISS here.

10th August 2020: To be entitled to UC as a disabled student, the claimant must have been accepted as having a Limited Capability for Work (LCW) or Limited Capability for Work and Work Related Activities (LCWRA) before claiming UC, or if already on UC, before starting the course.
 Regs here. Guidance here.
More on disabled students on the website here.

10th August 2020:  B&Bs / hotels under the 'Everyone In' scheme count as hostels for the purposes of exemption from the Shared Accommodation rate of LHA in private tenancies - clarified in LA Welfare Direct Bulletin 08/2020.

31st July 2020: redundancy payments for people who've been furloughed under the Job Retention scheme will have their redundancy payments based on their normal earnings. More from gov.uk here.

31st July 2020: DWP confirms it will amend the regulations on Bereavement Support Payment and Widowed Parent's Allowance to include entitlement for cohabiting couples with children. This follows the case R (Jackson and Simpson) v Secretary of State for Work and Pensions [2020] EWHC 183 (Admin)  Parliamentary answer by Mims Davies here. More on Bereavement Benefits here.

28th July 2020: Scottish government announces that those previously advised to 'shield' will not have to do so from August 1st. And they will no longer be eligible for SSP on the basis of shielding. More from Scot.gov here. This aligns with the ceasing of SSP for shielders in England.

28th July 2020: Therese Coffey responds to requests for benefit improvements from the Social Security Advisory Committee.
In summary Therese Coffey's response was:
DWP has no plans to increase Employment and Support Allowance, Jobseeker’s Allowance or Income Support. 
There are no plans to suspend the Shared Accommodation Rate. 
There are no plans to change the Benefit Cap.
The Department’s communications team has reviewed existing signposting and developed additional communications to ensure people understood that making a claim to Universal Credit stops existing legacy benefits. On 3rd June we introduced a new check-through box to our online system to remind claimants to check their eligibility for Universal Credit before initiating a claim. 

Letter from SSAC and response here.

24th July 2020: High Court rules that ESA claimants who continue to provide fit notes while waiting for the outcome of a Mandatory Reconsideration having been found fit, should continue to receive ESA in the same way that those awaiting the outcome of an appeal do. (2020) EWHC 1999 (Admin) here.

24th July 2020: In evidence to the Social Security Select Committee, DWP Permanent  Secretary Peter Schofield announced safeguarding measures in the light of the reports of claimants dying because their benefits had been cut.  He said that where a claimant failed to take part in a mandatory intervention such as a work capability assessment, in the past attempts would be made to contact them - including two home visits - but then the benefit would probably be terminated. But now after the 2 home visits there would be a case conference involving other organisations such as the housing provider and/or social services etc. 

22nd July 2020: Introduction of 2 week run-on for IS, IB -JSA, and IR -ESA ends when someone claims UC. Guidance in ADM 15/2020 here.

20th July 2020: CPAG help a mother of 3 who is a UC claimant win an appeal against being Benefit Capped. She worked 16 hours pw at min wage which should have exempted her from the Benefit Cap, but as she's paid 4 weekly, for 11 monthly assessment periods out of 12 she's treated by UC as earning a 13th of her annual wage rather than a 12th, This means she is artificially 'earning' less than the Benefit Cap threshold. The Judge stated " the disadvantages of allowing the lunar month problem to persist are manifest and serious...... I cannot see how any reasonable Secretary of State could have struck the balance in the way the SSWP has done in this case.". Judgement here.

17th July 2020: Government statistics show 5.26 million UC claimants in May 2020, of which 2.33 million were jobseekers. Stats here.

14th July 2020: "No DSS" requirement by landlords unlawful. Judgement details from case brought by Shelter here.

14th July 2020: DWP confirms they are testing a 30 minute telephone claimant commitment  interview. In a parliamentary answer Mims  Davis stated "As we re-introduce claimant commitments we are initially conducting these interviews by phone and testing a 30-minute commitment appointment. We will evaluate this testing and as with all policies we will keep this continually under review. Jobcentre Plus offices continue to remain open to help vulnerable claimants who may not be able to access support through the phone or their journal. "

13th July 2020: New DWP complaints procedure has fewer stages and involves a triage system to prioritise the most serious complaints/ most vulnerable complainants. Complaints procedure on gov.uk here.Our page on what to do about Maladministration here.

9th July 2020: Letter from Neil Couling to landlords confirms APA MPTLs will begin to be paid via the landlord portal, in line with assessment periods, from some time in August. Landlords will be sent guidance 2 weeks before. Letter here. FAQs here. More on APA managed payments to landlord here.

3rd July 2020: Statement from DWP on their Touchbase magazine - "We don’t want to sanction anyone. These are difficult, uncertain times for many people and we want to do everything we can to help them find work or increase hours, where that is possible for them. No sanction will be used until the claimant has an up-to-date Claimant Commitment in place. After that, a sanction will only be used where a claimant has not provided good reason for meeting the agreed requirements in the Claimant Commitment. Claimants who are shielding, have childcare responsibilities because of COVID restrictions, etc. will have their Claimant Commitment tailored to reflect their circumstances and will not be asked to do anything unreasonable."

2nd July 2020: From 1st August 2020 'shielders' will not be eligible for SSP on the basis of their clinical vulnerability. Parliamentary statement here.

2nd July 2020: From 1st July 2020 restrictions on conditionality begin to be lifted. Mims Davies has confirmed that Claimant commitments must be reasonable and acknowledge the reality of the claimant's local jobs market and personal circumstances. And claimants will be able to make an appointment with their work coach if they can’t get the help they want online or over the phone. Mims' Davies' written answer here. More on conditionality in this section.

2nd July 2020: In a parliamentary answer to a question about the new UC scams involving identity theft, Will Quince stated "Where a claim to universal credit was prompted by fraudulent activity, and a claimant is a victim whose details have been used to make a claim, the Department will consider the reinstatement of legacy benefits if there is clear evidence that the claimant had no involvement in the fraud, and where the claimant wishes us to do so." More on fraudulent UC claims here. Parliamentary answer here.

1st July 2020: Applications now open for the Scottish £250 School Age Payment. It is part of the Best Start Grant, a package of three payments for low income families during the early years of a child’s life and is to help with the costs of a child starting school. The money can be used for anything from school uniform and shoes to a school bag, books or days out.To apply - link here.

29th June 2020: New research (here) finds 1.4 million people living legally in the UK have "No Recourse to Public Funds". This means they cannot claim nearly all benefits - and if they try, they may be seen to be in breach of their immigration status.

22nd June 2020: From 9th July 2020 the Social Security (Claims and Payments) Regulations 1987
allow electronic claims for maternity allowance, sure start maternity grants and funeral expenses payments, and allow claimants of these benefits to communicate electronically; and allow any outstanding payments of state pension or of pension credit - following the claimant's death - to be made to qualifying relatives/others without a written application.
 The Social Fund and Social Security (Claims and Payments) (Amendment) Regulations 2020 (SI.No.600/2020).

22nd June 2020: DWP sanctions statistics add 100,000 undercounted UC sanctions to data for the 3 years to June 2020. The count increased from 290,758 to 399,758. Statistics here.

12th June 2020: Government allocates an additional £63 million to LAs for welfare support as a result of the pandemic. This could be for food vouchers, cash payments or alternative support. Press release here.

10th June 2020: Benefit claimants needed for research into how the benefits system nationally has responded to Covid 19. The “Welfare at a Social Distance project” is being run by Salford University working with University of Leeds, LSE and the University of Kent. Participants will receive a £20 voucher per 1 hour interview. Leaflet to pass on to any benefit claimants who may be interested in participating.

10th June 2020: Extra £38 million government funding for debt advice for people affected by coronavirus in England; plus £5.9 million for Scotland, Wales and Northern Ireland combined.
More information here.

2nd June 2020: New Home Office guidance confirms that someone with No Recourse to Public Funds (NRPF) can claim benefits if they risk imminent destitution. Pages 87-93).
The guidance states " It is mandatory not to impose, or to lift if already imposed, the condition of no recourse to public funds if an applicant is destitute or at imminent risk of destitution without recourse to public funds." The onus is on the applicant to provide evidence.

30th May 2020: The government has announced that the Self-Employment Income Support Scheme has been extended for a second and final time.
This extension is paid at 70% rather than 80% and will be paid in August covering 3 months- up to £6,570 in total.

29th May 2020: DWP publishes its response to Social Security Advisory Committee's concerns about the effect of the Surplus Earnings rule on those in receipt of Self Employed Income Scheme payments. 
DWP letter - here - states that not requiring a reclaim was an appropriate measure.

28th May 2020: All EU Settlement Scheme support services and application routes have now all fully reopened.
Notification from Home Office here.

27th May 2020: From 28 May 2020,  A person who has been notified that they have had contact with a person with coronavirus, and who is self-isolating for 14 days from the latest date on which that contact occurred, or a date specified in the latest notification, will be deemed to be incapable of work for the purposes of Statutory Sick Pay.
Amending Regs here.

27th May 2020: Government confirms that free school meal vouchers will continue during the forthcoming half term.
Letter from Vicky Ford MP, Parliamentary Under-Secretary of State for Children and Families, here. Times Educational Supplement article here.

27th May 2020: : The Scottish Government will provide enhanced statutory sick pay for social care workers who are diagnosed with Covid-19.
It will include a payment of £60,000 to a named survivor when a care worker dies without contractual death in service cover. More here.

26th May 2020 Beware new scam purporting to be from gov.uk about Council Tax Reduction Scheme.
Info from "Which" magazine here.

22nd May 2020: The Scottish government will make an additional Carers Allowance payment of £230.10 in respect of the period from April to September 2020. More here.

20th May 2020: Upper Tier Tribunal rules that a UC claimant can exercise their appeal rights even if they have submitted no Mandatory Reconsideration Notice with their SSCS1 form to HMCTS, where the DWP have failed to notify the claimant that they must do so. Decision here.

19th May 2020: Additions to section 6 of the European Union (Withdrawal) Act 2018 allow Ministers to regulate  the circumstances in which lower courts and tribunals could depart from the rulings of the Court of Justice of the European Union after the Brexit implementation period.
SI 2020 No. 518

18th May 2020: DWP confirms 'shielders' with Post office Card Accounts are being visited by a DWP visiting officer where concerns over getting payments couldn't be resolved over the phone.
Written parliamentary answer here. More about alternative payment methods here.

14th May 2020: From yesterday, landlords who have no access to the landlord portal can apply for APA managed payments (MPTL) through the online Direct Rent Payments Service.
This is available to both social landlords and private landlords. More on how to apply for APA MPTLs on this page.

13th May 2020: Job Retention scheme (furlough payments) extended to end October.
Guardian article with more details here. Effect of payments on benefits, and related issues, on our Covid-19 pages

11th May 2020: Domestic abuse charities can access additional government funding.
They will need to bid for a share of the £10 million recently announced by the government. More info here.

11th May 2020:
The High Court has ruled that the Home Office policy on no recourse to public funds (NRPF) is in breach of Article 3 of the European Convention on Human Rights. A detailed judgment and order will follow, which will set out the steps the Home Office needs to take, but the judges said they were not ordering any immediate change to Home Office policy.  The Home Office will still be able to impose NRPF “in the normal run of cases” but will in future have to lift the condition, not just when the person is currently destitute but also when they “but will imminently become so without access to public funds”. More details from Project17.

7th May 2020: If a claimant can't get their benefit from a Paypoint outlet because it's run out of cash they can use the Paypoint storefinder to identify nearby alternative Paypoint outlets. Call i-movo on 0207 960 2570. The claimant should leave a message that provides contact details and they will receive a call back. Please note that the i-movo telephone number is for use only when outlets report that they can’t or won’t provide cash.

7th May 2020: Vulnerable and isolated people including new parents, the homeless, unpaid carers, young people and cancer patients, could soon benefit from a range of innovative digital solutions. Gov.uk announcement here.

6th May 2020: HMRC has announced that people working reduced hours due to coronavirus, or being furloughed, will not have their tax credits payments affected if they are still employed or self-employed as they will be treated as working their normal hours until the Job Retention Scheme and Self-Employment Income Support Scheme close, even if they are not using either scheme. They do not need to contact HMRC about this change. Announcement here. 

5th May 2020:  DWP will stop any new benefit and pension claimants from using the Post Office Card Account (POCA) from 11 May. Announced in this statement from Therese Coffey.
Note current claimants with a POCA can still use the POCA until DWP's contract with Post Office ends in November 2021. More on payments of UC for claimants without bank accounts on this page.

4th May 2020: Upper Tribunal confirms date of claim for UC is when claimant hits "submit" - not any time before this. GDC v SSWP(UC) 2020(UKUT) 108 (AAC)

4th May 2020: DWP calls to claimants will no longer show up as ‘Withheld Number’ . Instead, the DWP number 0800 232 635 will be shown.

29th April 2020: DWP finally state they are suspending Third Party Deductions from Universal Credit (up to now the information has not been 'official' and information to partnership managers / housing providers has been sporadic, and claimants were left in the dark). 
From DWP External Affairs dept:
" For information
An unprecedented number of Universal Credit applications have been made since March. The Department has rightly prioritised the processing of these claims to ensure people get the support they need during the coronavirus outbreak.
This means prioritising our resources and as a result of this we’ve made a decision to pause deductions from existing UC claimants, on behalf of third parties. This includes deductions taken on behalf of landlords relating to rent arrears and service charge arrears. This activity has been paused for one month only, while we work through the huge number of new claims. All deductions will resume on 10 May as normal.
The Government has also announced measures to protect tenants and landlords affected by coronavirus, including extending the three-month mortgage holiday for Buy to Let mortgages. Further guidance can be found on Gov.uk.
During this temporary pause, we would kindly ask you to show understanding and not take further action

28th April 2020: Some students - those who would be entitled to UC were it not for their studies being incompatible with work-related requirements- can claim during the Covid-19 situation.
Will Quince in a parliamentary answer said "Students who do not ordinarily have entitlement to Universal Credit (UC) and who receive a maintenance loan or grant through the student finance system, will continue to be able to draw upon this financial support until the end of this academic year.

Those who do not receive student finance and who would ordinarily not have entitlement to UC, such as those undertaking a part-time course which would otherwise not be considered as compatible with the requirements for them to look for and be available for work, will have entitlement to UC. We have disapplied UC and both legacy and new style JSA work preparation, work search and availability requirements and related sanctions. This will initially be for a three-month period. After three months, consideration will be given as to whether a further extension is required." Info on students and UC in this section of the website.

23rd April 2020: New government info on benefits & pensions help for people who have difficulty using phone, letters, internet etc because of health or disability conditions. Info from gov.uk here. Our page on 'reasonable adjustments' here.

23rd April 2020: Post Office & DWP set up posted benefits for 'shielding' UC claimants. These are people told to stay home by NHS for 12 weeks because they're high risk due to their medical condition. Initially this is only available to claimants who are paid through Post Office Card Accounts. When notified by DWP of claimants who require a cash delivery, the Post Office will ensure cash is sent to their home using Royal Mail Special Delivery and that it arrives by 9pm the following day. Details here. More about shielding here.

23rd April 2020: Scottish government set up "Newly Self-Employed Hardship Fund" including grants of £2000 for those individuals ineligible for SEISS (Self-Employed Income Support Scheme) because they were not in business by tax year 2019/20.  Payments should be made by early May. Announcement here.

22nd April 2020: "Right to Rent checks" declared not against Human Rights by Court of Appeal. Gov.uk info on these checks including who has to do them here.

20th April 2020: New style ESA (ie contributory ESA) can now be claimed online. More info on ESA on these pages of the website. 

20th April 2020: Job Retention scheme open to employers to apply from today. The scheme has been extended to end of June 2020, and is no available to employees who were on the PAYE system by 19th March 2020 (previously 28th February). More on the scheme on this page.

20th April 2020: Deaf UC claimants who use British Sign language can now contact DWP via a video relay service. DWP staff  will receive a phone call from an interpreter who will translate into BSL. There is no need to book the service in advance and the conversation can take place in real time.  Press release here.

17th April 2020: Government publishes Q&As on Council Tax hardship fund. Letter here. 

17th April 2020: Devolved benefits in Scotland have relaxed deadlines if the claimant can explain that their claim was delayed due to Covid-19.
More from scot.gov here.

17th April 2020: Updated DHP funding allocation. Check the funding amount for your local authorities here. More on DHPs here.

16th April 2020: SSP legislation changed to allow those who are 'shielding' as well as those who are 'self-isolating' to be entitled to SSP. Someone is shielding where they've been told by the NHS to stay at home for 12 weeks because they are in a high risk group due to their health condition. Legislation here.

16th April 2020: UC claimants who've accessed their Government Gateway account in the last 12 months (eg to notify changes in Tax Credits) can now use the Government Gateway to verify their ID. Press release here.

15th April 2020: HMRC says that the Furlough scheme portal opens for claims on 20 April with first payments being made 10 days later
Future claims will be paid within four to six days
Applicants will access the system using their current government gateway login
Further guidance will be issued by HMRC week commencing 13 April explaining how to use the system 
Following the initial backdated claims, claims can be made no more than 14 days before payrolls are run but will be accepted for the different pay periods 

12th April 2020: DWP says "Don't call us - we'll call you".
UC claimants will be phoned by DWP staff if info is needed, and  staff will be working over the Easter holiday. They are proactively making calls to people who've not been able to get through. Press release here.

9th April 2020: Citizens Advice and Citizens Advice Scotland can continue to provide the "Help to Claim" service for UC claimants during 2020/21.
The government is providing a further £39 million funding.

9th April 2020: During Covid-19 outbreak parents of newborns can claim Child Benefit without registering the child's birth first.
More from gov.uk here. First time parents can claim Child benefit on form CH2 online; those already on Child Benefit can notify HMRC of the new baby online or ring 0300 200 3100.

9th April 2020: Work and Pensions Committee are seeking evidence from both organisations and individuals on how  Covid-19 is affecting benefit claimants.
More info and how to respond here. Deadline to respond 16th April.

9th April 2020: £750 million package of support for charities announced by Chancellor. 
More from gov.uk here.

8th April 2020: During the Covid-19 outbreak prisoners on temporary release are eligible for Housing Benefit,Universal Credit, Income Support. JSA, ESA and Pension Credit. Under normal rules people on temporary release still count as being in prison. legislation here.

7th April 2020: Social security timescales in Scotland have been extended where a delay is as a result of the COVID-19 outbreak. More from gov.scot here.

1st April 2020: DWP is suspending the recovery of debt until further notice, according to Information received from a Partnership Manager.  This includes all benefit-related overpayments, Social Fund loans and Tax Credit debts.The recovery of Advances by deduction from Universal Credit payments will continue, and the list below does not mentiondeductions for fines, rent arrears etc.
The DWP have stated:
"What this means- 
Do not refer new overpayments from Universal Credit and Legacy benefits.
Do not refer benefit arrears to Debt Management to offset against overpayments. Customers will be able to request that arrears are paid to them.
Deductions from Universal Credit and Legacy for benefit overpayments, Social Fund loans and Tax Credit debts managed by Debt Management will be suspended.
Local Authorities will suspend referral of Housing Benefit overpayments.
The transfer of Tax Credit debt from HMRC has already been suspended.Recovery from estates will temporarily cease.
Press release on paused recovery of benefit overpayments here.

1st April 2020: Scottish Government increases council tax reduction earnings disregard by £20 to £37.10 to take account of the temporary (12 mth) increase in working tax credit basic element due to Covid-19 measures.
Legislation here.

1st April 2020: Scottish government will delay the introduction of the devolved disability benefits- the Child Disability Payment and the Scottish Personal Independence Payment for an indefinite period in response to the coronavirus (COVID-19) outbreak.
However they will prioritise delivery of Carers Allowance Supplement and Scottish Child Payment. statement from scot.gov here.

31st March 2020: Scottish Welfare Fund will not be restricted to 3 payments in a 12 month period during the Covid-19 outbreak. 
Parliamentary answer here.

31st March 2020: Migration pilot in Harrogate suspended during Covid-19 outbreak.
 DWP letter to stakeholders here. Our pages on managed migration here.

31st March 2020: Yet another Covid-19 scam to make your tenants and customers aware of.
This was kindly forwarded to us by Stockport Homes. link here.

31st March 2020: Home office guidelines on applications the the EU Settlement Scheme during Covid-19.
Note the EU Settlement Resolution Centre (for queries and certain forms of application) is not taking phone calls but people can email via this contact form. Home Office message here. More on the EU Settlement Scheme on these pages.

30th March 2020: Some you may work or volunteer for a small charity.
We've been sent this link to Charities Aid Foundation who can provide a "rapid response fund" to small charities to help communities affected by Covid-19. You might find it useful.

30th March 2020: Home secretary says domestic abuse victims can still leave home despite Covid 19 measures:
"anyone who is at risk of, or experiencing, domestic abuse, is still able to leave and seek refuge. Refuges remain open, and the police will provide support to all individuals who are being abused - whether physically, emotionally, or otherwise ". BBC article here. Safety tips from the Charity Refuge here.

30th March 2020: Guidance on tribunal procedure during the Covid-19 outbreak from the Courts and Tribunal Judiciary

29th March 2020: The Social Security Coronavirus (further measures) Regulations 2020 published - here
See our Covid-19 pages for details of benefit changes.

28th March 2020: 

DWP have issued this warning this week about a fraudulent website on Facebook. You may wish to warn your tenants / clients.
There is a new Fraudulent website that is going round on Facebook saying:
"For your free £258 award from the Government to assist you during the Coronavirus outbreak, just enter your bank details".
The pages look authentic as a real Government website,which may encourage people to input their personal information/bank details.
Please remind your tenants and clients not to share their bank account details on any ‘possible’ Government offers on Social Media as that is not how Government Departments deliver their business. DWP Fraud teams & Police are aware of these scam websites and in the process of investigating and closing them down.
Key Messages:

  • DWP, along with many other government departments, are sometimes targeted with fraudulent activity. Please be vigilant and report any suspicious activity.
  • Do not share your personal information with anyone else, as this may be used for fraudulent activity.
  • Protecting your personal information can help reduce your risk of identity theft.
  • If you are contacted by someone claiming to be from the DWP and doubt their legitimacy - please do not share your personal information. Report any suspicious contact immediately.
  • Criminal gangs are targeting people to obtain their personal information. If in doubt, please do not share your personal information. Report any suspicious contact immediately.
  • If someone approaches you claiming to be from DWP, always ask for ID.
  • Report any suspicious contact immediately on www.actionfraud.police.uk or phone 0300 123 2040.
And note this warning from HMRC, in relation to the self employed income support scheme: "If someone texts, calls or emails claiming to be from HMRC, saying that you can claim financial help or are owed a tax refund, and asks you to click on a link or to give information such as your name, credit card or bank details, it is a scam."

27th March 2020: Chancellor announces help for self-employed - from June.
he stated "The government will pay self-employed people, who have been adversely affected by the Coronavirus, a taxable grant worth 80% of their average monthly profits over the last three years, up to £2,500 a month. This scheme will be open for at least three months – and I will extend it for longer if necessary. You’ll be able to claim these grants and continue to do business. " Details on this page

25th March 2020: Corona Virus Bill passed by parliament -
Corona Virus Act here. For our summary of the Act;s changes to benefits see our briefing 03/2020.

25th March 2020: Government encourages local authorities to give an extra £150 (annual) to people on Council Tax Support.
From Covid-19 Hardship Measures guidance: "The Government’s strong expectation is that billing authorities will provide all recipients of working age local council tax support  during the financial year 2020-21 with a further reduction in their annual council tax bill of £150, using their discretionary powers to reduce the liability of council tax payers outside of their formal LCTS scheme design.
There should be no need for any recipient of LCTS to make a separate claim for a reduction under this scheme. The billing authority should assess who is eligible for support from the hardship fund and automatically rebill those council taxpayers."

March 2020: Families eligible for free school meals can (from today) be given meals, or vouchers for local shops, while self-isolating or while the school has been closed.
Schools can order vouchers from the shops, to be emailed or printed and posted to the families. This is being funded by the Department of Education. More from gov.uk here.

19th March 2020: benefits uprating legislation issued yesterday.
Statutory instrument here. Note that the uprating of carers allowance does not apply to carers resident in Scotland as the Scottish government are legislating separately on this. Your new benefits rates leaflets will be ready soon - off to the printer's today!

19th March 2020. From today people with prepayment meters who are unable to top-up their meters will be able to speak to their energy suppliers about options to keep them supplied.
Options include having a 3rd party topping up, being sent a pre-loaded top-up card, a discretionary fund.  Government announcement here.

19th March 2020: The government will shortly legislate to prevent evictions.
Social and private landlord will not be able to evict tenants for at least a 3 month period. Guidance will also be issued to landlords asking them to show compassion to tenants. Government announcement here.

18th March 2020: Emergency Coronavirus Bill presented to House of Commons. Government announcement here.

16th March 2020: Face to face medical assessments suspended for 3 months for all sickness and disability benefits with effect from tomorrow (17th March).
This affects current and new claimants of PIP, ESA, Industrial Injuries Benefits and those on UC with (or seeking) LCW or LCWRA. those with scheduled appointments will be contacted and offered either telephone or paper based assessments. Gov.uk announcement here.  More on LCW and LCWRA elements here.

16th March 2020. "Genuine chance of being engaged in employment" test for retaining worker status past 6 months found to be unlawful. Caselaw here. Retaining worker status - more info here.

12th March 2020: Rights Advice Scotland submits proposals to Social Security Committee to tackle low benefit take-up .
This follows DWP's report in November 2017 showing that up to £20 billion in means-tested benefits were unclaimed across the UK in 2016-17. Submission here.

11th March 2020: Budget includes announcements of benefit changes.
Some are temporary measures for the duration of th Covid 19 outbreak, Brief summary here. The ESA and UC (Coronavirus Disease) Regs 2020 here.

9th March 2020: Government announces rule changes to prevent pension age claimants having a gap in entitlement when moving from UC to Pension Credit, where they haven't made an advance claim for PC.
Therese Coffey parliamentary statement of 5th March here. Note the regs will change later in the year but she stated that it is "already in place on an extra statutory basis" . Our briefing 02/2020 on a number of problems for Pension Age claimants on this page.

9th March 2020: Government issues advice to Universal Credit claimants about the Corona virus.
Job Centres are expected to take self-isolation into account, but claimants must notify the work coach if they cannot attend an appointment or keep to work related requirements or visit  Job Centre for any reason. Guidance here.

9th March 2020: Statutory Sick Pay to be paid from day one for self-isolating Corona virus victims. Announcement here

9th March 2020: Job Centre Easter closures. Job Centres will be closed (including phone lines) on Good Friday (10th April) and Easter Monday (13th April). Any claimants whose benefit is due on these dates will receive their payment on Thursday 9th April.

5th March 2020: Planned Surplus Earnings threshold change from £2500 to £300 will be delayed until 1st April 2021. Parlamentary written statement here. Our info on the Surplus Earnings rule here.

5th March 2020: Immigration Bill presented to parliament.
Bill and explanatory notes on gov.uk here. Information on EU Settlement scheme on these pages.

2nd March 2020. From 2nd March 2020, the DWP will put back onto legacy benefits any UC claimants who should not have been able to claim because they were entitled to a SDP at the time or within the month before claiming.
HB Circular A3/2020 describes the process and has a link to an example referral form (from DWP to LA) - here.  More on the SDP Gateway condition in this section.

2nd March 2020. CPAG's "Early Warning System" are asking anyone helping claimants with Mandatory Reconsiderations to complete a short survey on how smoothly (or otherwise) the MR process has been going for them. Link to survey here

27th February 2020. As many as 70,000 underpaid  ESA claimants may never receive what they are due, unless they contact DWP themselves.
DWP have said they will write 4 times and ring wqice before abandoning efforts- but these might be old contact details. If you think someone has missed out from not having additional premiums included in their IR-ESA when transferred from Incapacity Benefit they need to contact ESA asap. More on IR-ESA in this section. DWP report on the issue here.

20th February 2020: Council Tax relief (up to 3 months) and cash help (in certain circumstances) for people affected by recent flooding.
Info from gov.uk here.

20th February 2020: New guide from Money Advice Trust
to help creditors support people with mental health problems. Here.

18th February 2020: "In Work Progression Pilot" extended a further 12 mths to 19/02/21.
The pilot applies to UC claimants who are not earning to their full potential. More on the pilot on this page.

14th February 2020: Materials to help publicise Pension Credit now published on gov.uk here.
Our info page on Pension Credit here. Don't forget UC claimants reaching Pension Age need to make an Advance claim for Pension Credit to avoid a gap in income - more here.

12th February 2020: DWP confirms they WILL put claimants back on IS/HB/IR-ESA/IB-JSA where they were allowed to claim UC when they shouldn't have, because they failed the SDP Gateway.
There was some concern that the availability of SDP transitional payments (which pay less than what was lost) would mean they would stop doing this. . Freedom of Information Response stating this hereMore on SDP Gateway here

11th February 2020: StepChange charity launches new online advice & info service for people in persistent debt with credit cards.
More here.

10th February 2020: A High Court judge has ruled that it was contrary to Human Rights  to prevent an unmarried bereaved parent from getting the higher rate bereavement support payment. Judgment: Jackson & Ors v SSWP [2020] EWHC 183 here.The government will need to change the regulations; note they have not yet 18 months after a similar ruling) amended the Widowed Parents Allowance, which many families still receive. More on Bereavement Support Payment here.

7th February 2020: Benefits uprating for 2020/21 published in DWP circular for LAs: A1/2020: here.

3rd February 2020: National Audit Office wants claimants and those involved in supporting them to provide evidence of claimants' first experiences of claiming UC

In particular, it wants to know- 
- the main difficulties in making a claim and getting to the first payment, and whether the DWP has made progress in addressing these issues;
- why some claimants delay making a claim for universal credit;
- whether advances and the 2 week transition to UC  housing [ayments help claimants over the 5-week wait;
- how effective is government support for claimants going through the initial claim process.
Deadline to respond 19th February. Online survey here.

3rd February 2020: Government's latest estimate for full roll-out of UC to be by the end of 2024.

30th January 2020: Court of Appeal upholds High Court judgments that different treatment of severely disabled UC claimants who migrate to UC naturally rather than manage migrated, and for those who have to claim UC because of moving home to a different LA  as opposed to those who move within an LA and so stay on legacy benefits, is discriminatory under Human Rights and therefore unlawful. Judgment here. Managed Migration here. Transitional Protection for those manage migrated to UC here. SDP Transitional Protection here.

29th January 2020: Members of the European Parliament have  backed the terms of the UK's departure from the EU by 621 votes to 49. Guardian article here. Post Brexit issues for benefit claimants on our website here.

23rd January 2020: The EU Withdrawal Agreement Bill has been passed without the 5 proposed amendments by the House of Lords, including the right of child refugess to be reunited with their parents in the UK. The Bill will receive Royal Assent in a couple of days. More on "Post Brexit" on this page.

23rd January 2020: Annual Rent increases. DWP have said that landlords will not be able to send  a schedule of rent increases in bulk to DWP in April 2020, so landlords will need to send rent increase letters to claimants as they will need to do it themselves. More information on this page. More on claimant notification of change in circumstance on this page. 

23rd January 2020: The Post Office Card Account (POca) will no longer be an option for UC claimants from Nov 2021. There are currently around 1 million customers still paid by POca who will need to be converted to mainstream bank accounts or migrated to a replacement service. There will be no new POca customers from 1st Feb 2020 so they will need to either have a bank account or Credit Union Accounts or use the Payment Exception Service: more on this page. DWP information slides on end of POca here. Parliamentary ststement on end of contract here.

20th January 2020: The Guardian reports a rise in people turning to benevolent funds and charities for assistance. Report here.  If you have a tenant/customer who's struggling because their benefits don't cover their needs, it's worth taking a look at this useful list of benevolent funds and charities from the Association of Charitable Organisations here. And take a look at the "Money Matters" section of our website here.

17th January 2020: Advance claims being accepted for new Scottish Child Payment (£10 per week). The payment, for low income families with a child under six,  will not start until later in 2020. More from .scot.gov here. Claimants will be able to apply for the Best Start Grant and Best Start Foods at the same time.

15th January 2020: House of Lords Constitution Committee wants the EU Withdrawal Bill to have a clause removed that raises "severe constitutional concerns". The clause allows courts to reinterpret CJEU caselaw's interpretation on EU law that will be retained in UK law after Brexit. More here. More on Post Brexi here.

14th January 2020: From April 2020, LHA rates to be increased by 1.7% (in line with CPI) up to a max of the 30th percentile.
LHA caps also to be increased by 1.7%.
Plus an extra £40 million in DHPS "to help affordability in the private rented sector ".  Parliamentary statement here; Statutory Instrument here.Info on LHA on our website here (UC) and here (HB).

13th January 2020: £3 million fund to help the homeless access benefits, find work, secure accommodation and additional support.
Job Centre staff will work with other agencies and charities, speaking to people sleeping rough. More from gov.uk here.

10th January 2020: In HB Urgent Bulletin U1/2020 the DWP advises HB offices on how to deal with disabled claimants who'd appealed that they were discriminated by the bedroom tax before the rules were changed due to the Carmichaels' and Rutherfords' appeals.
It confirms that because of the recent judgement (RR v SSWP) people who had appealed and had their appeals "stayed" awaiting the judgement can now be paid the HB owing to them, and that if they'd received a DHP while waiting, this cannot be offset against the HB to be paid out. Bulletin here. More on Human Rights and the Bedroom Tax on the website here. Bedroom tax caselaw here.

10th January 2020: The Local Government & Social Care Ombudsman has published a Housing Benefit Focus Report looking at particular errors and bad practice by HB Offices in 2018-19.
It details specific concerns, particularly around revision requests/ appeals, and overpayments. Report here. More on challenging HB decisions on this section of the website.

10th January 2020: The EU Withdrawal Agreement Bill was passed by a majority of 99 of the House of Commons on 9th January 2020.
However it still has to go to the House of Lords before receiving Royal Assent. There is therefore still the possibility of amendments to the Bill.

8th January 2020: House of Commons votes against proposed clause in EU Withdrawal Agreement that would have allowed EEA natonals & family members a right of appeal to HMCTS against refused settled status. Instead they will need to have recourse to the new Independent Monitoring Authority (IMA). They also voted against 2 other clauses - automatic permanent residence status for those who've resided in the UK 5 years, and  reduced or waived British citizenship fees for those EEA nationals & family members who could not afford them. Hansard report here. More on the EU Settlement scheme here.

7th January 2020: A reminder that Housing Benefit Offices are continuing to make mistakes. Haringey Council's HB department have been criticised by the Ombudsman for a catalogue of errors that left a family with a disabled child homeless. Two child limit incorrectly applied; underlying entitlement not given in calculating £8000 overpayment; case not referred to appeal tribunal. Article here. Read our HB overpayment section here. Read about the 2 child limit here.

23rd December 2019: DWP office and phone line opening hours for Christmas and New Year - click here.

23rd December 2019: New "Housing Queries Routeway" giving appropriate online pages and phone numbers for landlord's housing questions, now available on the "What landlords need to do" section of "UC and landlords" gov.uk guidance.

18th December 2019: DWP have made improvements to the online UC account. Housing Costs Element is broken down to show non-dep deductions, bedroom tax, LHA rate where applicable; Advance Payments breakdown given; payment date/amount of any "more frequent than monthly" payments; new blank statement of award shows from start of claim so claimants can check if correct Elements awarded; new "preparation journey" for ID verification; breakdown of debts & deductions (but not amounts - only agents can see this - DWP working on it).

17th December 2019: DWP have started a small scale trial of APA managed payments to RSLs in line with the Monthly Assessment Period. Landlords will  receive the housing cost element atthe same time as the tenant gets their payment. Landlords will receive a daily payment schedule through the UC portal.
If the trial is successful it will be launched nationwide in early 2020. More on managed payments on this page.

13th December 2019: Some IR-ESA claimants whose HB has ended are being sent letters saying their ESA will end because they are required to claim UC. If ESA ends before UC begins the claimant won't get the equivalent LCW or LCWRA element in their UC. Please email us if you come across any of these letters. More on moving from ESA to UC here.

9th December 2019: Those of you involved in rent arrears, court action, or debt advice might want to pass on this warning to customers about fraudsters posing as bailiffs and court enforcement officers. People are being told they owe money and are asked to transfer funds into a bank accountGov.uk warning here. 

6th December 2019: LA Welfare Direct Bulletin 12 /2019 requests LAs to act promptly in response to contact from DWP re claimants in receipt of SDP.
Bulletin on this page. More on SDP Gateway here.

2nd December 2019: proposed benefit rates for 2020/21 published - here.

2nd December 2019: HMRC issue a Bulletin to Employers reminding them that where they pay early (eg over Christmas), they should report  the normal payday to HMRC for RTI purposes. Info on UC problems with 2 wages paid in the same monthly assessment period on this page and on wages paid early on this page.

1st December 2019ADM 21/19: Confirms a self-employed EEA national, who has to cease trading due to later stages of maternity/ early months after giving birth, is as entitled to be treated as retaining workere status as someone in the same position who was employed. Maximum period 52 weeks- from 11 weeks before birth to 41 weeks after, ADM Memos on this page. More on these rights on this page.

18th November 2019: Lancashire County Council's Provision of Household Essentials Service provides essential furniture and electrical items to those individuals/families who are experiencing a major upheaval or adverse event and who do not have access to sufficient income or funds to meet their immediate needs.
Lancs CC wants providers and potential providers in Lancashire to provide their views on the provision of this service before deciding if and how to recommission the service so it's really important to respond to their questionnaire if you have used it or might need it for your clients in the future. Deadline 3rd Dec 2019. Link here: https://lccsecure.lancashire.gov.uk/corporate/questionnaires/runQuestionnaire.asp?qid=801336

15th November 2019: Supreme Court Judgment rules that secondary legislation can be "disapplied" (ie ignored) where it conflicts with the Human Rights Act.
The case was to do with whether someone who couldn't share a bedroom because of disabilities should be affected by the bedroom tax (Carmichael case) but the implications go much further. (NB Reg B13 of the HB regs 2006 was amended in 2017 to allow a bedroom used for this reason to be counted as a bedroom, but the amendment wasn't retrospective to decisions before the change.) Judgment here.

12th November 2019: The CPAG "Early Warning System" need any notably good or bad experience you've had of UC mandatory reconsiderations, in preparation for a meeting with DWP senior staff next week.They’re particularly interested in:
Difficulties getting an MR accepted
Delays in deciding MRs
Examples of the DWP refusing to acknowledge or action request for MR
Examples of MR decisions not being enacted
Difficulties finding out about the right to challenge a DWP decision though MR
Email: ews@cpag.org.uk

11th November 2019: The Social Security (Amendment) (EU Exit) Regulations (Northern Ireland) 2019)
will be in force from Brexit day to ensure that  the rights to Attendance Allowance, PIP, DLA, severe disablement allowance, carer’s benefits and social fund payments.of third country nationals, lawfully living and working in Northern Ireland under Trade Partnership Agreements, are protected.

6th November 2019: The Advertising Standards Authority (ASA) has upheld a number of formal complaints made about the DWP's Universal Credit adverts in the Metro, Metro Online and Mail Online. ASA ruling here.

4th November 2019: Social Security upratings for 2020/2021 confirmed by Therese Coffey in a written statement - here. Universal Credit, IB-JSA, IR-ESA, Income Support, Housing Benefit, Guarantee Pension Credit and disability related benefits to rise by 1.7%; basic and new state pensions to rise by 3.9%. Full uprating details to be published in due course.

4th November 2019: Tax Credits, Child Benefit and Guardian's Allowance upratings to 2020/21 announced by Rishi Sunak in a written statement to the Commons- here. Child Benefit and Guardian's Allowance, and some parts of Tax Credits to rise by 1.7% but there is to be no change to the maximum rate of the childcare element, the family element, the withdrawal rate and the income disregards.

1st November 2019: The cold weather payment period runs from 1st November to 31st March. Details including who's entitled here.

1st November 2019: The Social Security, Child Benefit and Child Tax Credit (Amendment) (EU Exit) Regulations 2019 will be in force from Brexit day to ensure that  the rights to Child Benefit, Child Tax Credit, Attendance Allowance, PIP, DLA, severe disablement allowance, carer’s benefits and winter fuel payments.of third country nationals, lawfully living and working in the UK under Trade Partnership Agreements, are protected.

1st November 2019: European Court of Human Rights overturns Bedroom tax decision by Supreme Court. In a 5:2 split, J.D & A v the UK ruled that a woman with an adapted safe room in a Sanctuary Scheme was not to have that counted as a "spare bedroom". 

22nd October 2019: From 27th November 2019 n
ew Regulations will change the  Universal Credit maximum sanction period - for a third or subsequent high level offence - from 1095 days (3 years) to 182 days (6 months). More on this page.

21st October 2019: Applications open for Scottish Young Carers Grant. The grant is for carers aged 16,17, and 17 who spend at least 16 hours a week caring for a disabled person. More info and how to apply here.

16th October 2019: DWP guidance (but not legislation) changes upper UC deduction limit from 40% of standard allowance to 30% of standard allowance. Note this only applies to certain deductions, and as the regs haven't been changed, it leaves open the question of what would happen if someone currently having deductions at the higher rate requests a reduction to 30%. More on deductions on this page. Amended DWP guidance here.

15th October 2019: An Upper Tier Tribunal decision  means some PIP claimants may be more likely to be awarded Daily Living Component. ADM 19/2019 explains who this applies to and from when. Summary and link on this page. The DWP have said they will carry out re-assessments for those PIP claimants likely to receive more support as a result.

14th October 2019: Public Law Project need examples of the DWP are calling claimants apparently putting pressure to accept ‘offers’ that are lower than statutory entitlement.  
If you have come across this please email Sara directly: s.lomri@publiclawproject.org.uk. (About  Public Law Project: here.) We'd like to know too: info@housingsystems.co/uk.

13th October 2019: From 31 October 2019, arrears of / compensation payments for non-payment of Maternity Allowance and of Armed Forces Independence Payment are disregarded as capital for IS. IB-JSA, IR-ESA and UC.

13th October 2019: From 26 November 2019, there will be changes to the Council Tax Reduction (Scotland) Regs:
The 2 child limit won't affect the applicable amount, 
(SDP) transitional payments, the Windrush Compensation Scheme and the Young Carer Grant Payments will be disregarded as income & capital,  
Reimbursements of missing maternity allowance payments (04/15-07/17) will not be counted as capital.
Amendment regs here.

1st October 2019: In DWP's Touchbase magazine, DWP state they have "made improvements to communications to Universal Credit claimants. This will ensure that when claimants are asked to attend interviews the reason for the interview and the consequences of failing to attend are clear.
The outcome of every appointment is now recorded in the claimant’s journal. Where appointments are booked to verify evidence, the purpose of the appointment and details of the specific evidence required will be will also be made clear.

1st October 2019: Warm Home Discount scheme (£140 discount on energy bills) for 2019/20 goes live. Those on Guarantee Pension Credit will receive a letter by mid December saying whether they must contact the Warm Home Discount Team (by end Feb 2020) or if their energy supplier will discount their bills automatically. Others on low income only eligible if their supplier is listed here.

26th September 2019: RNIB providing training to Job Centre staff across the UK to help them understand the difficulties faced by people with impaired sight.  More here.

18th September 2019: To help prevent advance payment scams, DWP will only issue New Claim Advances once ID has been verified. UC Guidance now states:
If you apply for an advance by speaking to your work coach or calling the universal credit helpline, you (and your partner if you have one) will need to:
explain why you need an advance
provide bank account details where the advance should be paid
have had your identity checked at a jobcentre'.

6th September 2019: Delay in system for landlords to bulk notify of rent changes to UC. Testing has only just begun into this process which was supposed to start in time for April 2019 rent changes. Landlord Engagement Newsletter August 2019. More on rent changes on this page.

5th September 2019: Amendment to previous announcement about UC claimants' ability to report childcare costs within 30 days of end of MAP in which they were paid. In the DWP's 'Touchbase' magazine: "If a claimant reports childcare costs later than the assessment period in which they are paid, they can be considered for reimbursement when, with good reason, they are not able to report those costs within their assessment period." 

5th September 2019: £106 million package 'Plan for DWP excellence' announced:  This includes: 
£40 million DHPs for the private rented sector in England and Wales
£36 million DHPs to improve application processes and decision making, and for a new independent Serious Case Panel
£7 million to extend eligibility for Access to Work to internships for disabled people and to increase Job Centre advisor support for young people with special education needs in schools for young people with special educational needs
£23 million for support for vulnerable claimants and people with complex needs migrating to UC, outreach work for the homeless, support for ex arned forces to enter work through 'Armed Forces champions'. 
HM Treasury report here.

3rd September 2019: DWP statistics reveal that by 29.08.19 £16, 358, 370 has been paid in lump sums an ongoing awards to UC claimants who would have failed the SDP Gateway but who claimed UC before the Gateway was brought in. 6315 claims paid at an average of £2160. Gov.uk report here. More on SDP Gateway here.

28th August 2019: Letter dated 27th August 2019 from Neil Couling (Director General, Universal Credit) to Stakeholders about the Move to UC pilot.
Includes template Migration Notice which follows discussion with claimant at the Job Centre. More about Managed Migration  and the pilot on these pages.

27th August 2019: BBC Report Alex Homer would like to speak to a claimant who has appealed in person at a First Tier Tribunal, to discuss their experiences. If you know anyone who would like to do this, email alex.homer@bbc.co.uk.  More on Appeals on this page (HB) and this page (UC) and this section (ESA) and this page (PIP).

18th August 2019: Home Office report one million EU nationals living in the UK have been granted either settled status or presettled status.
That still leaves many not yet applied - deadline 30.06.2021 or 31.12.2020 if it's a No Deal Brexit.  Settled status  enables an EU national (or a family member) to claim benefits; presettled status does not. More here.

7th August 2019: DWP have tweeted a video warning people about the Advance Payment scam. It includes a short video advising them to ring Action Fraud on 03001232040. However it might be advisable to go straight to the police as well. Twitter feed here. More on the scam here.

7th August 2019: Jobseekers whose disability caused communication difficulties can apply for Access to Work money to pay for a communication support worker to accompany them to a job interview. Information from gov.uk here.

2nd August 2019: Guidance (
ADM 14/19) confirms that the Supreme Court Judgement SSWP v Gubeladze [2019] UKSC31 (that the extension of the Worker Registration scheme -for A8 nationals - from-1.05.09 to 30.04.11 was unlawful) means that EEA workers should not be refused a right to reside on grounds that they weren't registered for work in this period. This is retrospective for decisions which have been stayed or appeals which have been stockpiled, but only as far back as the Judgement date 30.01.15.

31st July 2019: Child Poverty Action Group (CPAG) are collating information on UC claimant conditionality- they are concerned that people are subject to the wrong conditionality, not being aware that the claimant commitments should be tailored to take account of personal circumstances.
There are 3 questionnaires- one is for parents, one for carers and one is for people with disabilities (see links below, together with a document explaining to the claimant what CPAG will do with their information, and their rights in respect of that information -.you must  ask claimants to read this before sending their questionnaire. If any of your tenants/ customers would be willing to complete these, please send them to LDalton@cpag.org.uk. If they are willing to supply a copy of their claimant commitment that's even better. Parent questionnaire. Carer questionnaire. Disability questionnaire. Mandatory explanatory document.

28th July 2019: National Audit Office looking into under and overpayments of UC, Carers Allowance & Pension Credit. NAWRA  is collecting your case studies for the NAO. Do you have any cases that might help with answering the following issues: what is going wrong and why;  is it something the DWP should have spotted eg something that was within the Department’s knowledge such as cessation of a disability benefit?;  any other action the DWP could be taking to minimise overpayments/underpayments; is something going wrong with an interdepartmental system such as RTI? Please send to Daphne@nawra.org.uk.

23rd July 2019: Regulations laid to deal with: transitional protection for those on UC who'd had a Severe Disability Premium before claiming UC; Managed migration pilot; transitional payments / DHPs for those managed migrated who are worse off; changes to who's affected by the Minimum Income Floor; 2 week run-on for IS, IB JSA, IR ESA claimants moving onto UC.
More detail on this page. 
The Universal Credit (Managed Migration Pilot and Miscellaneous Amendments) Regulations 2019 here.

23rd July 2019: National Audit office reports "material levels of fraud and error" in Tax Credits over year 2018/19. Report here.

23rd July 2019: Average time for PIP decisions over last 12 months is 14 weeks.
Hansard report here.

23rd July 2019: new Children's Funeral Fund for England begins today.
More info on this page.

22nd July 2019: Amber Rudd announces regulations for the managed migration pilot (in Harrogate) will be laid today.
The regulations will also deal with transitional payments for those who have lost out through loss of the Severe Disability Premium when they claimed UC. Back payments will be made for those already on; plus transitional protection payments going forward are to be paid at up to £405 per month (previously proposed £360 a month maximum).
From 2021 (no month given) the SDP Gateway will be removed and recipients of the SDP will move onto UC if they have a change in circumstances that would mean they need to claim UC.
Hansard record of her speech and responses) here.
More on SDP Gateway here. More on managed migration pilot here.

18th July 2019: Home Office reports 900,000 EU nationals living in UK have applied for settled status. Report here.But that still leaves about 2.8 million who haven't! Time is running out. More info on these pages.

17th July 2019: Scottish government to introduce an advocacy service to help disabled people claim benefits. More here.

17th July 2019: The Commission on Social Security UK is looking for ideas about what would make a better benefits system. If you would like to help complete this online form Call for Solutions by 31st July.Any questions please contact Dr Michael Orton at Warwick University.

 13th July 2019: More than half of English/Welsh LAs underspent their DHP budget in 2018/19. (Underspend total £5.5 million). Read our DHP section on the website- here.

13th July 2019: UC Advance payments scam. There have been 42,000 fraud referrals from staff relating to potentially fraudulent advance claims; there are currently around 1,400 live prosecution cases underway. BBC reports that DWP plan to recover Advances received by scam victims, but not the amount of the Advance pocketed by the scammer. Justin Tomlinson (DWP Minister) also said they would consider reverting the victim to legacy benefits where they are worse off on UC. Info on Advance payments on this page.

13th July 2019: Report published  by Heidi Allen MP & Frank Field MP "The 'other Britain' and the Failure of the Welfare State'  The report follows visits to foodbanks and community organisations and covers:  the benefits freeze; UC - 5 week wait, advances, high deductions, sanctions, wcas; PIP - medical assessments; NRPF; Job Centre culture; Working poor / gig economy; Problem debt; Balance between state and voluntary sector. It makes a number of suggestions for change.

13th July 2019: Interest rate charged on "SMI loan" (government loan to help with mortgage interest etc) has dropped to 1.3%. More on help for homeowners under UC here; help for those on other qualifying benefits here.

10th July 2019: Do you have some good ideas for the future of the social security system?The Commission on Social Security UK is looking for ideas about what would make a better benefits system.
If you would like to help complete this online Call for Solutions by 31st July.
Any questions please contact Dr Michael Orton at Warwick University. UC online account now shows a ‘Payments' section on the ‘Home’ page,available as soon as the claim is made
It shows:the date that the first statement should be available; the date they should receive their first payment; a version of the statement to show how their payment will be made up based on what they’ve declared. Report from DWP magazine Touchbase.

10th July 2019: Pensioners in receipt of PIP will not be required to attend face to face assessments unless their needs have changed. More from gov.uk here.

9th July 2019: Work and Pensions Committee send questions to DWP Permanent Secretary Peter Schofield about the widespread UC Advance scam whereby claimants are offered money not knowing they have claimed UC- meaning they have to repay the whole Advance (of which they had only received part) and are often worse off. Letter here. Report here.

5th July 2019: Government Response to Work & Pensions Committee Report on DWP plans for managed migration (to UC) pilot.
Summary and link to Response here. More on managed migration on this page.

5th July 2019: A new survey asking claimants for their ideas on how the benefit system - written in plain English, with illustrations, and a sign language video Included - has been published by The Commission on Social Security UK. an independent  campaigning body. If you would like to give it to your tenants - click here.

 June 2019: Government announces plans for 60 day "breathing space" for people with problem debts- but it won't start until 2021. Under the scheme so long as they engage with professional debts advisers* they will be protected from enforcement action from creditors and their interest will be frozen. Debts include council tax arrears and benefit overpayments. *But people receiving NHS treatment for a mental health crisis are exempt from the requirements to engage with debt advice. More here.

21st June 2019: Government loans for mortgage interest can now be transferred to a new home when the claimant moves.
And there are 2 new government videos on "SMI loans"- one general; one on how to apply.how to apply Government announcement here including links to the videos. More on loans for mortgage interest- for legacy benefits and Pension Credit in this section; for Universal Credit in this section.

20th June 2019: The 2 year extension to the Worker Registration scheme for A8 nationals from April 2009-2011 found  by Supreme Court to be unlawful (because disproportionate).
A8s cannot be refused a 'right to reside' on the basis of not having been registered in this period. And for right to reside following retirement an EEA national does not have to have met the work requirement through the 3 years prior to retiring, just have met the worker requirement during this period and been present in UK for the 3 years. Judgement here. More on right to reside here, retirement rule here, and A8 nationals here.

20th June 2019: Motability is planning to release some of its reserves to support disabled customers and their families.
No details yet but something to watch out for. Parliamentary news statement here.

19th June 2019: Date claimant contacts Citizens Advice for help with UC claim is NOT same as date of claim.
DWP confirms as it is a contractual arrangement between DWP and Citizens Advice, it  does not fall within the scope of Reg 10(1)(b) of the UC(etc) Claims & payments Regs - "a person providing service to the Secretary of State ... for the purpose of enabling that person to make a claim". More on date of claim for UC here.

17th June 2019: Government confirms it will seek reciprocal agreement with EEA countries in the event of a "no deal" Brexit.
Reciprocal arrangements means claimants can pass the residence and presence tests for certain benefits (mainly those based on NI contributions), but not all. Alok Sharma stated "The United Kingdom is seeking to protect the social security coordination and reciprocal healthcare rights of UK nationals in the EU by reaching reciprocal arrangements with the EU or Member States to maintain existing rights for a transitional period until 31 December 2020 in a no deal scenario.’ "

14th June 2019: Supreme Court rules that a single parent who was unable to meet rental shortfall due to the LHA rates was not "intentionally homeless". 
It was found that she did not deliberately fail to pay all her rent, and it was unlawful for the Local Authority to expect her to use "non-housing benefit" benefits, intended for food and other essentials, to pay her rent..  Case details here. CPAG and Shelter assisted in the case.Report in Independent here

5th June 2019:
Latest Welfare Direct LA Bulletin 06/19 advises HB Offices on procedures when a working age couple become a mixed age couple and they transition to UC. More on the complex rules on Mixed Age couples here.

5th June 2019: CPAG need organisations with a varied client base to help with a pilot survey on claimant commitment issues.
They are particularly interested in whether commitments are being tailored to claimants' particular circumstances. If you can help contact Lynsey Dalton at: LDalton@cpag.org.uk.

1st June 2019: For private tenancies, the Tenant Fees Act 2019 comes into force.
Private Landlords will not be able to charge admin fees for references, credit or immigration status checks, contract renewal or leaving at the end of a contract (thought they can make a "reasonable" charge for ending a tenancy early, late rents, and other costs).There will be a cap of one week's rent for a holding deposit; 6 weeks' rent for security deposits. Failure to comply can incur fines of up to £5000 (first offence) or up to £30,000 (subsequent offences.) Tenant Fees Act guidance here.

29th May 2019: With effect from 31.05.19, all new PIP claimants who would have been due a review after pension age will receive an ongoing award instead, with a "light touch review" after 10 years.
More here.

29th May 2019: Scottish Best Start Grant Pregnancy and Baby Payment is not to be classified as a "public fund" for under 18 year old asylum seekers.
The grant provides £600 for the first child and £300 for each subsequent child. More info here.

29th May 2019: DWP's Universal Credit landlords engagement newsletter - here - links to updated  guide "UC housing costs and disclosure guide to landlords " - here  -
which confirms that explicit consent is not required  for DWP to provide information on housing costs to landlords.
The newsletter also reminds landlords about email alerts they can receive, gives details of the migration pilot, changes to sanctions, 3rd party payments, the removal of ".gsi" from gov.uk email addresses, corporate appointees, and a reminder that sending a secure UC47 from a non-secure email address won't work. Information on all these issues on our website.

28th May 2019: Citizens Advice Scotland launch "For Your Benefit" campaign. 
It will encourage benefit take-up and help low income families take control of their finances. More info here.

19th May 2019: CPAG asking for evidence of claimants not getting UC claim taken as date they asked for help from Citizens Advice "Help to Claim" service.
Form to report cases to CPAG here.

19th May 2019: Video Relay Service for British Sign Language users being tested for accessing Universal Credit helpline.
DWP plans to implement in  one area in June. Parliamentary answer here.

19th May 2015: Alok Sharma confirms 10% of UC payments are being deducted (up from 7% last year).
This may be due to more people taking Advances at start of claim - 2.9 million advance payments have been made between May 2013 and end of April 2019. Parliamentary answer here. More on deductions from UC on this page.

15th May 2019: Supreme Court dismisses appeal against Benefit Cap by lone parents of children under age two.
The majority decision (5:2) decided that the better outcomes for children in working families outweighed the other considerations. Judgment here.

15th May 2019: Mixed age couples now unable to choose between claiming Pension Credit & HB, or Universal Credit, as treated as working age. 
But there are some protections and exceptions. And those who were a mixed age couple on 14th May have 3 months to request a backdate of PC & HB. Details in this section.

15th May 2019: Plans for UC payment statements to be easier to read and contain details of repayments announced by Alok Sharma. No date given. Announcement here.

9th May 2019: NAWRA (National Association of Welfare Rights Advisers) have written to Amber Rudd about the date of claim for UC where claimant was supported by Citizens Advice.
The concern is that the first date of contact with the Help to Claim Service is not being treated as an intention to claim and thereby the first date of claim. Letter here.

8th May 2019: Parents under 25 on Universal Credit. CPAG are considering a campaign to get the Standard Allowance increased to the 25+ rate - use this form if you wish to supply cases to CPAG.

7th May 2019: 5 claimants have been compensated for incorrect advice by DWP staff about claiming Universal Credit. For example, one had been told they didn't need to claim Child Benefit; another was told contributory ESA no longer existed. Some were given one off compensation payments, others ongoing. See from Q212 on this oral evidence to the Work and Pensions Committee (all of which makes interesting reading).

7th May 2019: 53 week rent year. Frank Field welcomes Secretary of State's decision to look into the issue, but says he can't escape the conclusion that the DWP can't count how many days are in a year. Commons Select Committee report here.

5th May 2019: High Court rules that planned transitional payments to those previous Severe Disability Premium recipients who went onto UC before 16th January 2019 are unlawful. This is because the proposed regulations will pay a flat rate that will be less than the amount retained by not having to go onto UC, for those protected by the "SDP Gateway" from 16th January. More on SDP Gateway here. More on transitional protection here.  High Court Judgement here.

2nd May 2019: CPAG (Child Poverty Action Group)'s "Early Warning System  finds Universal Credit information to claimants to be inadequate and in some respects unlawful.
For example payment information doesn't clearly explain how housing costs and childcare costs have been calculated, meaning claimants do not have sufficient information to challenge decisions. And the information should set out appeal rights - but doesn't. Report here.Want to report Universal Credit issues to the Early Warning System? Click here.

25th April 2019: Updated guidance on "Right to Rent" checks for EEA Nationals and "Windrush" generation - here.

24th April 2019: Only 21% of benefit claimants who'd been getting help with mortgage interest through their benefits have taken up the offer of the government loan that replaces SMI.
Statistics here.

18th April 2019:
We have heard that DWP's plan to allow bulk reporting of rent changes this April (for UC) will not be ready until May. More on this page.

18th April 2019: Court of Appeal rules that the 2 child limit does not contravene Article 8, 12 or 14 of the European Convention on Human Rights. Judgement here. CPAG plan to appeal.

17th April 2019: STOP PRESS! DWP regs changed so that presettled status under the EU Settlement scheme  does NOT entitle the claimant to Universal Credit, Housing Benefit, Income Support, income based JSA, income related ESA or Pension Credit. But note settled status DOES. And note that if the claimant has another Right to Reside this will mean they are not disentitled. More on settled status and pre-settled status here.

15th April 2019: DWP issued a reminder that the "gsi" part  of DWP emails has disappeared with effect from 28/03/19 - but a re-direct will continue in place for a limited period. Email addresses are now just name@dwp.gov.uk. Details here.

15th April 2019: DWP have announced that payments to claimants who have corporate appointees will now have their national Insurance numbers on them, to make it easier fto distinguish payments.

15th April 2019: Opening times for Jobcentres, and benefit payment dates, over Easter. Jobcentres closed and phonelines closed from Fri 19th April (Good Friday) to Easter Monday(22nd), re-open 23rd April. Claimants whose normal benefit payment would fall on Fri 19th or Mon 22nd will receive their benefit early, on Thursday 18th April.

15th April: New Habitual Residence Test "tool for work coaches to speed up HRT decisions for some UC claimants. Announced in DWP's Touchbase magazine with no details. We're keeping an eye open for a response to a FOI request on this. More on Habitual Residence Test here.

9th April 2019: LA welfare direct bulletin 04/2019 reminds local authorities to re-direct claimants back to Universal Credit if they believe the claimant does not qualify for HB because they are not living in specified accommodation. Bulletin here. More on specified accommodation here.

8th April 2019: DWP want to interview advisers about how they contact DWP with queries.
More info here.

1st April 2019: Sajid David letter about  launch of EU Settlement Scheme here.
More about settled status for EU nationals here.

1st April 2019: New regulations issued to "protect citizen's rights in the event of a No Deal Brexit". These include assistance with providing evidence for claiming UK benefits and pensions, where UK nationals who've worked in the EU / EU nationals who live in the UK, are struggling to get evidence from the relevant EU state.http://www.legislation.gov.uk/uksi/2019/722/made.

1st April 2019: Citizens Advice, & Citizens Advice Scotland, launch "Help to Claim Universal Credit" Service. Details here.  Note this government funded help only covers until first payment is made.Claimants can still go to Citizens Advice for other UC matters but this will be as part of Citizens Advice's normal work rather than under this scheme. More on claiming UC on our pages here.

28th March 2019: DMG Memo 03/2019 confirms benefit uprating for 2018/19. Link here.

27th March 2019: Parliament Human Rights Committee expresses concerns that evidence of being given settled status under the EU Settlement Scheme is only online, not in physical form. Also expresses concerns over lack of rights of EU nationals not given settled or presettled status after Brexit. More on settled status here. Commtttee's report here.

18th March 2019: Homes (Fitness for Human Habitation) Act 2018 comes into force 20th March 2019. "Nearly Legal" have published a thumbnail guide here.

15th March 2019: Social landlords with access to the landlord portal WILL now be able to send details of rent changes to the DWP in respect of Universal Credit claimants. Letter to landlords from DWP here. Landlord FAQs here.

12th March 2019: National Housing Federation require evidence on impact of Universal Credit on housing associations. NHF Survey here.

6th March 2019: Job Centres wrongly advising people to claim Universal Credit
In a letter to Work and Pensions Secretary Amber Rudd, Frank Field - Work and Pensions Committee chair states that they have see 'about extremely worrying evidence that some jobcentres have been moving claimants to universal credit even when their circumstances have not changed. This seems to be happening without consideration of whether the move will leave claimants worse off over all.' And has asked Amber Rudd to confirm whether jobcentres have been encouraged or instructed to move claimants, either individually or in groups, from legacy benefits to universal credit and, if not, provide an explanation of why this is happening. Click here for the letter. And click here for the groups of claimants who can be worse off on UC.

5th March 2019: DLA, PIP and AA to be replaced in Scotland.
Scottish Government launches consultation on it's proposed replacement to DLA, PIP and AA. Click here

5th March 2019: Disability assessment services to be integrated.
Work and Pensions Secretary Amber Rudd announces PIP assessments and work capability assessments for ESA and universal credit to be integrated into unified service by 2021. She said: 'I have established the Health Transformation Programme to undertake the significant task of transitioning the currently separate work capability assessment for ESA and universal credit, and the PIP assessment services into one unified, integrated service from 2021. To support this, we are developing a single digital platform. An integrated approach will allow for a more joined-up claimant experience across these benefits, which takes account of the multiple interactions an individual may have with DWP'. More in the written statement to Parliament here.

5th March 2019: No PIP reviews for those claimants of State Pension age.
Work and Pensions Secretary Amber Rudd announces that the DWP 'will improve and simplify the customer experience by no longer undertaking regular reviews of Personal Independence Payment (PIP) awards for claimants at or above State Pension age unless they tell us their needs have changed' - although no date was announced for when this would start*. More in the written statement to Parliament here. * NI Department of Communities has confirmed that PIP claimants in Northern Ireland who reach state pension age will also no longer be subject to regular reviews; it will implement the change from Spring 2019 - click here.

5th March 2019: Improvement to MR process planned
The DWP have announced that they will also be exploring whether we can enhance the mandatory reconsideration process linked to health and disability decisions to gather more evidence from claimants at that stage to make more accurate decisions sooner. More in the written statement to Parliament here.

5th March 2019: 38% success rate for UC claimants attempting to verify their ID online 
According to a report from the National Audit Office (NAO), only 38 per cent of universal credit claimants who attempted to use GOV.UK Verify were able to do so successfully - click here for the report.

5th March 2019: UC conditionality for those awaiting WCA In response to the Work and Pensions Select Committee report on benefits sanctions, the DWP have agreed 'to carry out a small test where work coaches start from a point of no conditionality and scale up where appropriate, focusing on what claimants can do. This contrasts with the current approach, which starts at full conditionality and then tailors down accordingly.'  Click here for the response.

5th March 2019: The DWP have confirmed that Contributory ESA claimants will not be part of the UC manage migration pilot until the process of assessing IR-ESA underpayments has been complete ie end 2019. Click here.

1st March 2019: High Court decision on UC
High Court rules that failure to provide transitional protection for claimants who transferred to universal credit following incorrect legacy benefit decision was not unlawful. Click here for the decision. And click here for more information.

28th February 2019: UC claimant commitment
A DWP report finds that only 10 per cent of UC claimants (interviewed between May - Jane 2018) were aware of the impact on their award of not meeting the requirements in their claimant commitment and of their right to appeal. Click here for the survey. And click here for more information on the claimant commitment.

28th February 2019: UC claimant commitment
A DWP survey has revealed that in 2017/18 nearly a quarter of UC claimants say that the DWP did not take their personal circumstances into account when setting up their claimant commitment. Click here for the survey. And click here for more information on the claimant commitment.

28th February 2019: Changes in Mixed Age Couple rules to save £1billion
Changes to mixed-age couple benefit rules being introduced from May 2019 expected to save more than £1 billion over the next 5 years. Click here for the announcement. And click here for more information on the changes.

26th February 2019: Flexible Support Fund and childcare costs for UC claimants starting work
DWP confirm that Jobcentres have been directed to use Flexible Support Fund to cover upfront childcare costs where needed for claimants to start work. Click here for the announcement. And click here for more information on child care costs and UC.


26th February 2019: late reporting of childcare costs and UC
DWP confirm that they are piloting a more flexible approach when UC claimants have a good reason for the late reporting of their childcare costs that will enable parents to be reimbursed at a later point. Click here for the announcement. And click here for more information on child care costs and UC.

20th February 2019: Child poverty on target to 'hit a record high'
A new report from the Resolution Foundation predicts that child poverty is on course to 'hit a record high'. Click here for the report.

20th February 2019: Claimants worse off on UC!
Joseph Rowntree Foundation forecast that 3 million people will see income reduced under Universal Credit and calls for further improvements to the system. Click here for the report. And click here for a list of claimants potentially worse off on UC.

20th February 2019: Guidance on the abolition of Tax Credit
ADM Memo 3/19 provides guidance on the rules abolishing Tax Credits. Click here for the guidance. And Click here for more information about the abolition of Tax Credits.

20th February 2019: Guidance on the changes for Mixed Age Couples for Pension Service
DMG Memo 1/19 provides further guidance on the rules that will apply for mixed age couples from 15th May 2019 from a Pension Credit perspective. Click here for the guidance. And click here for more detailed information on the changes and what they mean for mixed age couples.

20th February 2019: Guidance on using civil status certificates issued by other EU Member States
DWP has issued guidance that from 16 February 2019 decision makers should accept civil status certificates issued by other EU Member States as evidence of a relevant event (unless there is doubt about authenticity) and should not require a translation of the document. ADM Memo 2/19 and ADM Memo 4/19. Click here for more information on EEA Nationals and UC.

19th February 2019: UC sanctions statistics
A higher percentage of UC claimants are sanctioned compared to JSA and ESA claimants according to the DWP's 'Benefit Sanctions Statistics to October 2018'. Click here for the announcement. And click here for more information on UC sanctions.

19th February 2019: New LGA report
LGA publish their latest report 'Reshaping Financial Support' that looked at how 10 councils have been reviewing their approaches so that they can better target their resources on those in greatest need. Click here for the report.

18th February 2019: UC Housing Costs errors!
More than 50% of UC claimants get one or more of their rent details wrong when completing their claim, leading to further enquiries and potential delays in payment.
DWP publish UC Landlord Engagement Newsletter. Click here

18th February 2019: UC frequent payments pilot
Minister for Employment Alok Sharma confirmed that DWP is to run a series of pilots to 'actively explain and promote' more frequent payments at the start of a person's Universal Credit claim. The pilot will last for 4 weeks and will take place in Spring 2019. Click here for the announcement. And click here to find out more about when a UC claimant can get paid more frequently than monthly.

15th February 2019: In-work pilot extended
DWP extend in-work pilot for those already enrolled on it for a further year until Feb 2020. Click here for the announcement. And click here for more information on the pilot which is closed to new participants.

14th February 2019: 20% of UC claims fail due to non-compliance
DWP stats confirm that as at August 2018, 1 in 5 Universal Credit claims are still being closed due to non-compliance with the process, for example failure to sign a claimant commitment and failing to provide evidence to support their claim. Click here for the answer to a Parliamentary question. And click here for ideas that could help.

13th February 2019: UC Deductions
As at Sept 2018, 7% (60,000 claims) of Universal Credit claims had deductions at 40% of the Standard Allowance (this does not include those who have been sanctioned or are paying a fraud penalty. Click here for the answer to a Parliamentary question.

13th February 2019: 53 week rent year and UC
Government considering whether rules relating to calculation of monthly rents in Universal Credit need amending. Click here for the announcement. And click here for our 'take' on the 53 week rent year issue.

12th February 2019: Post Office Card Account here until Nov 2021
DWP has confirm that its contract with the Post Office for the provision of Post Office Card Accounts will end in November 2021.  Click here. Note UC claimants can chose to have their UC paid into a PO card account - click here for more details.

11th February 2019: DHP Funding for 2019/20
HB Circular S1/2019 issued that provides details of the government contribution and overall expenditure limit for DHPs for 2019/2020 for English and Welsh local authorities.  Click here for the circular. And click here for more information on DHPs.

8th February 2019: SDP Transtional Payment update
DWP aims to make Severe Disability Premium Transitional Payments within six months of managed migration regulations being laid - but there is no date set for these yet.  Click here for the announcement. And click here for more information on the payment.

8th February 2019: Free School Meals in Wales.
New Regulation introduce a Universal Credit earnings threshold for entitlement to free school meals in Wales from 1st April 2019 which mirrors the rules for England.  Click here for the Regulations. And click here for more information on free school meals.

8th February 2019: Council Tax Reduction in Scotland.
Amending Regulations make changes to Scotland’s council tax reduction scheme from April 2019. Click here for the Regulations.

5th February 2019: UC Surplus Earnings.
DWP announce that the 'relevant threshold' for purposes of calculating surplus earnings under Universal Credit will stay at £2,500 until 31 March 2020. Click here for the announcement. And click here for more information on surplus earnings.

5th February 2019: Better system for claiming New-Style ESA
DWP announce improvements to the system of claiming New-Style ESA for those claimants who do not wish to claim Universal Credit. Click here for the announcement. And click here for more information on how to claim.

4th February 2019: Digital service for requesting medical info
The DWP has commenced work to develop a new digital service for requesting medical information from the NHS. Click here for the announcement.

1st February 2019: Abolition of Tax Credit system starts.
Statutory Instrument commences to put into place the abolition of Child Tax Credit and Working Tax Credit - new claims only allowed in limited circumstances. Click here for the Regulations. And click here for more information.

1st February 2019: 53 week rent year and UC
In a written answer to parliament DWP says that neither tenants or landlords lose out in 53-week rent payment years under Universal Credit! Click here for the response. And click here for our 'take' on the 53 week year issue.

31st January 2019: UC satisfaction survey
DWP claimant survey conducted between Aug 2017 and May 2018 shows that Universal Credit customer satisfaction levels were lower than those for all other benefits.  Click here for the survey.

29th January 2019: Explicit consent and UC
DWP announce that they are to 'explore options' for improving the process of explicit consent in relation to Universal Credit.  Click here for the announcement. And click here for more information on explicit consent.

22nd January 2019: DWP Guidance on the Two Child Limit and UC
ADM Memo 2/19 provides guidance on the Two Child Limit rules under Universal Credit. It confirms that from 1st February 2019 a Child Element will be payable for all children born before 6 April 2017; and a Child Element will not be payable for third or subsequent children born on or after 6 April 2017 unless they qualify for any of the exceptions.  Click here for the memo. And click here for more information on the Two Child Limit.

22nd January 2019: PIP in Northern Ireland
The Northern Ireland Public Services Ombudsman has proposed an investigation into Personal Independence Payment (PIP) administration on ‘suspicion of systemic maladministration’ by the Department for Communities.  Click here for the announcement.

22nd January 2019: DWP Guidance on new UC SDP Gateway rules
ADM Memo 1/19 provides guidance on the new Severe Disability Premium gateway condition introduced on 16th Jan 2019. It confirms that a claim for Universal Credit may not be made on or after 16 January 2019 by a single claimant who, or joint claimants either of whom is, or within the past month has been, entitled to an award of an existing benefit which includes the severe disability premium; and continues to satisfy the severe disability premium conditions under their new circumstances.   Click here for the memo. And click here for more information on the SDP Gateway rules. 

22nd January 2019: Domestic abuse specialist to be introduced into Jobcentres in summer 2019  
Alongside the publication of the draft Domestic Abuse Bill - the government sets out the measures to be undertaken by the DWP, who will introduce domestic abuse specialists in each jobcentre in summer 2019. These specialists will receive training on how to support claimants who are victims of domestic abuse and will have the opportunity to upskill their colleagues and promote awareness of domestic abuse in their jobcentres. Click here for the announcement.

25th January 2019: Online appeals service for ESA claimants
Online appeals service for ESA claimants now available across England and Wales.  Click here
And click here for more information about challenging ESA decisions.

18th January 2019: New Funeral Payment system in Scotland due later this year
Scottish Government publishes draft Funeral Expenses Assistance (Scotland) Regulations - the new payment is expected to be available later this year and will lead to around 40 per cent more people qualifying compared to current DWP funeral payment. Click here for the announcement. 

16th January 2019: UC and EEA Nationals
The Work and Pensions Committee have asked NAWRA (National Association of Welfare Rights Advisers) to collate case studies of EEA nationals who've had difficulty claiming UC, either because of DWP mistakes or because they're not entitled under UC regs. Send case studies to daphne@nawra.org.uk. If possible include all the following:

- claimant's situation ie nationality, household composition, brief history etc
- what happened when they claimed and since
- any delays, how long things took
- effect on claimant & family eg destitution, hardship, homelessness etc
More info on UC and EEA Nationals here

16th January 2019: New UC Severe Disability Premium Gateway starts today.
From today no new claims for Universal Credit from claimants who have had a severe disability premium in their HB, or IB JSA, or IR ESA, or Income Support, at any time in the month before their claim for UC and who have an on-going entitlement. The UC (Transitional Provisions) Regs 2014 have been amended to include this new "gateway". Claimants will be able to claim legacy benefits instead, and will not need to go onto UC until "managed migration". More here.

15th January 2019: Mixed Age Couples - rules to change from 15th May 2019! 
Government announced that from 15th May 2019 mixed age couples (one state pension age, one working age) will be unable to make a new claim for Pension Credit and/or HB (unless they are already on PC and/or HB) - they will need to claim UC instead. This is much earlier than originally anticipated. More here.

12th January 2019: High Court decision on UC and Earnings. 
High Court ruled that, in the cases brought by 4 appellants, the DWP had wrongly interpreted Regulation 54 of the UC Regulations 2013. The DWP had failed to take advantage of an interpretation of the regulations which allows adjustments to the UC calculation of earned income. Click here for more information. 

6th January 2019: UC Managed Migration. 
Approval of UC managed migration Regulations delayed until after testing - meaning 'full on' migration unlikely to start until Nov 2020 - click here for more info on managed migration.

31st December 2018: example cases needed for CPAG's test case (to go to High Court) on claimants made worse off by being put on UC unnecessarily. Click here for more detail and how to respond.

13th December 2018:  the latest edition of the DWP's newsletter "Touchbase" states that UC award will now include a breakdown of any Third Party Deductions.

10th December 2018: in Scotland the Pregnancy and Baby Payment replaces the Sure Start Maternity Grant. More here.

4th December 2018 - UC bulletin UC3/2018 confirms representatives can (after explicit consent has been given) talk to a UC Case Manager through integrated telephony service IF they have claimant's: postcode, first line of address, date of birth, AND phone number claimant registered with UC.

30th November 2018: Proposed benefit upratings 2019-20 published -  here.

27th November Leigh Day solicitors take Judicial review against "irrational" payment system under UC - details - here.

17th November 2018: Your views required by 14.12.2018: Work & Pensions Committee launches enquiry into how effectively the welfare "safety net" works to protect against hardship and chronic deprivation. Details here.

31st October 2018: Disability benefits Consortium needs your views on disabled peoples' experiences of Universal Credit. Survey here.

29th October 2018: Budget -
work allowance increase meaning £52.50 per month better off for working claimants from April 2019- but only those with a Limited Capability for Work or with children;
- overall deductions not to exceed £ = 30% of standard allowance (rather than 40%) from October 2019;
- from October 2021 repayment of Advances can be extended to 16 months;
- 2 week run-on for  IB JSA, IR ESA and Income Support (expected to work in a similar way to 2 week HB run-on);
- from July 2020; 12 month "grace period" from start of UC delays minimum income floor for self-employed  from July 2019;
- from April 2020 surplus earnings threshold reduces from £2500 to £300;
- managed migration delayed to completion by March 2023. 
More details in our current "Hot Topics" section here.

8th October 2018: Esther Mc Vey admitted "Ministers becoming increasingly alarmed" about Universal Credit in terms of: cashflow problems due to monthly payment in arrears; benefit dept repayment levels; and the income drop for many working families - half lone parents and two third couples with children likely to lose around £200 a month.

21st September 2018: Revised Circular A7/2018 clarifies when a person must claim UC; and confirms that there is no legal reason preventing a UC claimant who has an APA Managed Payment in place from accessing a Discretionary Housing Payment. More on Who Must Claim UC (and who doesn't need to) on this page; more on DHPs for UC claimants on this page.

18th September 2018:  CPAG (Child Poverty Action Group) needs evidence of problems with UC non-dependent deductions (UC call then "housing cost contributions"). They're wanting  both specific cases (names not needed) and general matters.  Contact them on their easy to use case reporting form or email ews@cpag.org.uk or call Dan Norris on 020 7812 5226. More on UC non-dep deductions on this page.

30th August 2018: Prior to the introduction of the Scottish Carers Allowance (to be paid at the same rate as JSA for singles aged 25+) a Carers Allowance Supplement will be paid twice yearly from 03/09/118. This will not be taken into account in calculating means tested benefits. DMG 09/18. More here.

30th August 2018: Supreme Court rules that denial of widowed parent's allowance to unmarried widows/widowers is unlawful discrimination. Guardian article. However we do not know when/if the regulations will be changed.

30th August 2018: CPAG is collating data on under 25 year old parents on UC (because they have a lower standard allowance than the personal allowance under legacy benefits). If you have any cases of parents under 25 on UC please send to testcases@cpag.org.uk

20th August: Government publishes sanctions statistics.
71% of UC sanctions relate to failing to attend oor participate in a work-focused interview; 13.1% to being available for work; 9.8% to attendance at employment programme; 5.45% to reasons for leaving their job. Between August 2015 and April 2018, 70% of mandatory reconsiderations against sanction decisions were unsuccessful. The DWP say that data on Appeals were omitted from the statistics because of "possible under-recording of adverse decisions". Stats here

9th August 2018:
Government announces that all supported housing will remain under Housing Benefit. However the government say they "will work with providers, local authorities, membership bodies and resident representatives over the coming months to develop a robust oversight regime. This work will ensure quality and value for money across the whole supported housing sector" and "a further review of housing related support will be undertaken to better understand how housing and support currently "fit together". https://www.gov.uk/government/news/all-supported-housing-funding-to-be-retained-in-welfare-system

26th July 2018:
Government consultation on migration from legacy benefits to UC. Responses required by 13th August, details here.

19th July 2018:
Esther McVey announces that ESA claimants who were underpaid when they transferred from Incapacity benefit will be compensated, back to 2011 where appropriate. Previously DWP had only agreed to pay back to 2014. Passported benefits (such as free school meals, free prescriptons) that were missed will not be compensated for however. More on this issue on this page.

14th June 2018: The High Court rules that 2 severely disabled UC claimants suffered unjustifiable discrimination when they lost  income as a result of moving onto Universal Credit. This was because of there being no severe disability premium in UC, and although there will be some transitional protection for such claimants migrating oto UC when migration begins, there is no such protection for those who have to make a claim for UC for example because of moving to a different LA. Decision here. More on when people are worse off on UC here.  See related news from 7th June below.

7th June 2018: Esther McVey has announced changes as part of the Universal Credit Managed Migration and Transitional Protection Regulations due in the autumn.
Claimants who receive the Severe Disability Premium in legacy benefits won't be moved onto UC until they qualify for transitional protection under "migration".
There will be an on-going payment to those already on UC which will be backpaid to when they went onto UC.
Any childcare costs element won't erode any transitional protection.
Where transitional protection has ceased due to earnings increasing, the transitional protection can be re-awarded if they make a new claim to UC within 3 months of the MAP in which it increased.
Tax Credit claimants with over £16,000 capital when they move onto UC will have any excess disregarded for 12 months. The process of migrating claimants on legacy benefits will begin in July 2019 as previously announced but the exact timetable will be kept under review.

7th June 2018: Free School meals - Welsh government launch consultation on introducing an income threshold for UC claimants - click here.

31st May 2018:
The DWP has accepted that its approach to assessing personal independence payment (PIP) activity 3, ‘managing therapy or monitoring a health condition’, was wrong prior to 2017 - click here for more information.

31st May 2018:
HM Courts and Tribunal Service has launched an online appeals service for PIP.  HM Courts and Tribunals Service (HMCTS) has launched as a pilot for claimants in Beds, Berks, Bucks, Cambs, Essex, E Sussex, Herts, Kent, Midlands, Norfolk, Oxfordshire, Suffolk, Once the appeal is submitted it is sent to DWP the same day.

25th May 2018: Email address for ADVISERS ONLY where it appears someone who has transferred from Incapacity Benefit to Contributory ESA should have been given an Income Related EA top-up: The email address which is for adviser use only and must not be made public is dawn.barlow@dwp.gsi.gov.uk

23rd May 2018: The DWP has issued new guidance to local authorities in relation to the transition to universal credit housing payments - G5/2018.

23rd May 2018: 
R(DA and Ors) v SSWP [2018] will be heard by the Supreme Court in July 2018. Originally the High Court had found that the benefit cap unlawfully discriminated against lone parents with children under two, but this was overturned by the Court of Appeal.  More on this page.

23rd May 2018: Government list of forthcoming Jobcentre closures here.

11th May 2018:
A new Partner Organisation Escalation Routeway is being rolled out from some point in May. This allows partner organisations (housing associations, councils, ALMOs, advice agencies etc) to raise specific problems their tenants/customers are having with UC, and get them resolved. They will still need the claimant's explicit consent however. If you have not yet done so, do contact your Local Partnership Manage to ensure your organisation is recognised as a partner for these purposes.

May 4th 2018: (Happy Star Wars day).

The Home Office has "urged Local Authorities to "apply extreme caution" to any HB claimants unable to supply immigration status documentation if they say they are "Windrush generation"; they should refer them to the Home Office dedicated taskforce team  to allow them to undertake necessary action.

The Home Office recommends LAs wait at least 2 weeks to allow the referral to be reviewed and any necessary paperwork provided, before taking any further steps to process, restrict or stop HB claims. 

External customers or representatives can contact the free phone number on 0800 678 1925 or email commonwealthtaskforce@homeoffice.gsi.gov.uk.

Further information on home office website here. More on benefits for people from Commonwealth countries here.

1st May 2018: Sees the start of the first judicial review regarding UC, which has been taken on behalf of two severely disabled men, who have both seen their benefits dramatically reduced due to the loss of the severe disability premium. The hearing starts on Tuesday 1 May and is scheduled to last four days, with the outcome potentially affecting thousands of severely disabled people across the country.


30th April 2018: DWP announced Universal Jobmatch to be replaced by "Find a Job" on 14th May 2018. From the youtube video it looks as if it will work very much like Digital UC. 

23rd April 2018: DWP launches mandatory reconsideration form and guidance. Here. More on challenging UC decisions on our website here; also see the Welfare Reform section for challenging ESA, PIP and Sanction decisions.

23rd April 2018: DWP announce new Easy Read ESA notes sheet for people with learning difficulties. Here.

20th April 2018
: CPAG given permission to appeal part of the High Court Judgement that the 2 child limit is lawful. The only part given permission however was the way the kinship care exception works. More on the 2 child limit here. 

11th April 2018: Support with Mortgage Interest for those on: UC, IS, IB-JSA, IR-ESA and PC is abolished and replaced by a loan for those who accepted the offer. 

11th April 2018: Various UC changes take affect: UC Transitional Housing Payment, surplus earnings, surplus losses, backdating: first assessment period, HB for temporary accommodation, time limit for providing supporting evidence of a beneficial change in circumstances, suspending conditionality for some claimants. Click here to find out more.

11th April 2018: Plans to abolish the Bedroom Tax in UC in Scotland delayed until May 2020 at the earliest - click here.

10th April 2018: Free school meals eligibility under Universal Credit - the earnings limit of £7,400 pa means slightly more children eligible under UC than under legacy benefits according to Institute for Fiscal Studies report here.

10th April 2018: A First Tier Tribunal (which doesn't have any influence over future tribunals) rules a woman could have a derivative right to reside through being primary carer of a child (of an EEA worker) in education despite also counting as a "jobseeker" - normally an exempt category that precludes having a derivative right. More here.

6th April 2018: New benefit rates take effect - click here

3rd April 2018: Change to the Funeral Expenses Payment Scheme from 2nd April 2018 - see ADM 07/2018

29th March: Reminder that gov.uk has information on how to report rent changes- Live service - landlords can report on template schedule; Full service - tenants must report - but note where landlord has Landlord Portal they will be asked to verify rents for any tenants who have reported changes. Gov.uk info here

March 2018: Updated DHP Guidance manual published - click here

29th March: Government announce change in UC Regulations to allow all 18-21 year olds to get a Housing Costs Element to help pay their rent regardless of their circumstances - click here.

29th March: Simple payment cards ends, replaced by "payment exception service" for exceptional cases where claimants cannot access a bank account- info from gov.uk here.

22nd March:
Roll out of Universal Credit changes again for some - click here.

20th March:
Court of Appeal Decision - First Tier and Upper Tier Tribunals do not have the power to disapply HB Regulations even where they contravene Human Rightsclick here

16th March: Rent increase / decreases - every notification will need verifying by those landlords who are on the Landlord Portal - click here . DWP letter to NHF here.

15th March: Court of Appeal find Benefit Cap does not discriminate against lone parents with a child under two - claimants have been given permission to take appeal to the Supreme Court - click here

15th March: HB Circular A2/2018 confirms more working details of changes to UC /HB for those living in temporary accommodation and the HB two week run on. Circular here

12th March: Only 11 per cent of claimants who receive support for mortgage interest have taken up offer for replacement loan payments - click here

9th March: 6 per cent of full service universal credit awards had a 40 per cent deduction rate applied in January 2018 - click here

8th March: Median clearance time from initial ESA claim to DWP work-capability assessment decision is 19 weeks: click here

8th March: Increase in Carer's Allowance earnings limit from 9th April 2018 from £116 to £120 a week: click here

8th March: Benefit rates for 2018/19 laid in Parliament - regs here.

8th March: Amending Regulations to the changes to help with Mortgage Interest coming in from April: click here

28th February: New Case Law, CUC/533/2017 - Where a child 'normally lives' in more than one household, the 'main responsibility' test then applies to see which household they are living in for the purposes of UC. 21st February: 4 out of 5 UC sanction appeals are successful: click here

19th February: Government confirms that work placements under the Youth Obligation will be voluntary: click here

15th February: Watch our latest video! On Monthly Assessment Periods: here

15th February 2018: Pilot scheme testing universal credit in-work conditionality to be extended for further 12 months - ADM Memo 6/18

13th February 2018: "Simple Payment" benefit payment card to be replaced, from 20.03.18, by HM Government Payment Service - same principles, still withdraw from Paypoint Outlets but max single withdrawal £100 (though can make multiples withdrawals on same day). DWP wrote to stakeholder partners - here.

8th February 2018: DWP's letter to NHF outlines how landlords can notify of UC claimants' rent changes  in Live areas (with template schedule & email address); but reiterates it's the tenant's responsibility (via online account) in Full service. More here

30th January 2018:  ADM1/2018 found here - Guidance on the prevention of claims for Universal Credit in non-Digital / Live Gateway areas.

30th January 2018:  Neil Couling, UC's Director General, confirms that the level of Minimum Income Floor can be adjusted to take into account caring responsibilities for those with part-time caring responsibilities.  Couling stated:

'If you are required to work 16 hours a week and you have a child who is over the age of three, the minimum income floor will be a multiple of 16 hours times the national minimum wage over 52 weeks, divided by 12. Similarly, if you have care responsibilities, it might be set at 25 hours times the national minimum wage.'

His oral statement can be found here.

24th January 2018:  Multiple changes to Universal Credit and other benefits announced - some from February 2018, some in April 2018. More here.

19th January 2018: From 31st January 2018 existing Full service UC claimants (as well as new claimants) in Scotland will be able to take advantage of the Scottish Universal Credit Choices ie: choosing to be paid Universal Credit twice a month rather than monthly; and

having their Universal Credit housing element being paid directly to their landlords. More from the Scottish social security website (with a link to a customer leaflet)  here.

8th January 2018:  The fourth DWP Secretary of State in less than two years is announced.  Esther McVey has been appointed with immediate effect with David Gauke moving to the Ministry of Justice.

6th January 2018:  New regulations in Scotland providing for the extension of "flexible payment" arrangements for UC claimants.  Regs found here.  More on our website here.

4th January 2018:  UC case law in the form of CUC/1808/2017 states that consideration must be given as to whether the 35 hour work search requirement should be reduced or lifted.  A claimant successfully overturned a sanction at Upper Tribunal by successfully arguing that she couldn't achieve 35 hours of work search one week due to a family crisis.  More here with link to standard letter.

21st December 2017: The government have published the Housing Benefit uprates (subject to parliamentary approval) in HB Circular A10/2017.

21st December 2017: Some Local Housing Allowance Broad Market Rental areas to receive a 3% increase from April 2018. Legislation here (HB England) and here (HB Scotland) and here (Universal Credit).

21st December 2017: Various amendments to Council Tax Reduction Scheme regulations published.

20th December 2017: DWP confirms that UC payments due on 23, 24, 25 & 26 December will be paid no later than 22 December; and payments due on 30, 31 December & 1 January will receive payment no later than 29 December.

15th December 2017:  DWP confirm that they are contacting in the region of 75,000 ESA claimants who may have been underpaid ESA after being transferred / converted over to ESA from Incapacity Benefit.  Many claimants were moved on to contribution based ESA only and therefore missed out on any premiums that might have been payable within Income Related ESA.  David Gauke's statement is here

15th December 2017:  The Scottish government confirm that all UC claimants in Scotland will qualify for flexible payments from 31st January 2018 i.e. twice monthly payments to claimant and direct payments to landlord, little or no questions asked.  Click here for the regs.

15th December 2017:  Urgent bulletin HB U4/2017 circulated today advising LA's HB departments that new claimants of Live Service / Gateway UC from 1st of January will be re-directed to legacy benefits i.e. Housing Benefit, Income Support, Jobseeker's Allowance.  Claimants can terminate their UC and will be able to claim HB 'straight away' (unless they come under the '6 month rule'.  We await the regulations on this.  

29th November 2017:  All Universal Credit main telephone numbers free of charge as from today. 

The main UC freephone numbers include 0800 328 9344 (live service) and 0800 328 5644 (full service) - anyone ringing the old numbers will hear a message informing them of the new number to call.  More information here.  David Gauke, Secretary of State for the DWP has promised that freephone numbers for other DWP benefits and services are set to follow, with all numbers switched over by the end of 2017

22nd November 2017: Philip Hammond announces changes to Universal Credit - to remove the seven day waiting period applied at the beginning of a benefit claim so that entitlement to Universal Credit will start on the day of the claim - with effect from February 2018; to make it possible to apply for an advance online- and receive it within 5 days, with a repayment period of up to 12 months;
and for an amount of up to 100% of the anticipated UC award (instead of 50%) - with effect from January 2018. (Those who received 50% in December will be entitled to request he additional 50% from January 2018); and for new Universal Credit claimant in receipt of Housing Benefit, to allow a "run-on" of Housing Benefit for 2 weeks - with effect from April 2018.
The UC full service roll-out will be slowed down between Feb and April 2018 so that full roll out will not be achieved until December 2018.
More - with updates - on this page.

18th November 2017: NAWRA (National Association of Welfare Rights Advisers) are seeking Universal Credit cases that could be taken to Judicial Review:
1. Claimants who are naturally migrating from ESA - failure to pay the LCW/LCWRA element straight away
2. The application of waiting days when shouldn't be applied as claimant was on legacy benefits before migrating
3. Submission of a DS1500 by a third party - refusal to accept without explicit consent
4. Working disabled people moving from WTC to UC and losing money due to loss of disabled worker element
5. Self-employed people losing out because of irregular income meaning they get less UC than an employed person earning a similar amount, or other self-employed people losing out under UC.

If you have a client who is affected and would consider taking part in a legal challenge please email daphne@nawra.org.uk

17th November 2017:
House of Commons agree a backbench motion to reduce the 6 week wait for a first universal credit payment to one month. This isn't binding on the government though. Hansard debate.

17th November 2017: Free School Meals consultation document plans that eligibility will next year be for children from households with an income of up to £7,400 a year, excluding benefits, which is the equivalent to £18,000 to £24,000 a year including benefits More here

13th November 2017:  First 50 tranche of Trusted Partner / Landlord Portal landlords - more here.

9th November:  UC roll out in Northern Ireland:  Click here for when UC will be rolled out in your area; postcodes/towns affected are, 15 November, Ballymoney and 13 December 2017 Magherafelt and Coleraine.

3rd November 2017:  The Government announce changes to Funeral Payments.  Changes include allowing recipients of a Funeral Payment to receive contributions from relatives, friends or charities without it being deducted from the payment, extending the claim period from 3 to 6 months from the date of the funeral and allowing applicants to submit evidence electronically to speed up the processing of claims and get decisions to claimants sooner introducing a shorter application form for children’s funerals.  More on the Social Fund, here, on our website and the consultation response can be found here.

31st October 2017: Published today - "Funding Supported Housing - Policy Statement and Consultation" - 3 main groups of funding -
1) A ‘Sheltered Rent’ – for those in sheltered and extra care housing (including working age)from 2020, funded through welfare system, but with the social housing regulator of the Homes and Communities Agency using existing powers to regulate gross eligible rent. (Consultation seeking reviews on the appropriate rent level).
2.) Local Grant Fund – from 2020, for short-term and transitional supported housing (including homeless with support needs, fleeing domestic abuse, drug and alcohol misuse, offenders, young people at risk. Commissioned locally using a new "local planning and oversight regime" and funded by Local Authorities through a ring fenced grant. Removes short term support costs from the welfare system.
3.) Welfare System (Housing Benefit/Universal Credit) – for long-term supported housing – including learning disabilities, mental ill health, physical disabilities, and "highly specialised supported housing". 100% of housing costs (rent inclusive of eligible service charges) will continue to be funded through the welfare system & subject to existing rules.

"The Government will work with the sector to develop and deliver improvements to cost control, quality and outcomes."

27th October 2017:  An update on the reforms of the Courts and Tribunals service announced today, with an emphasis on 'online routes to justice'.  The update advises that "In tribunals, people appealing social security and child benefit decisions will be able to make their application fully online, track the progress of their case by text, email or online, and, if judged appropriate, take part either in a virtual hearing, or in an online hearing with the judge able to ask questions through rapid messaging, allowing much faster decision-making in a system where delays can bring real hardship".  More detail to follow in the months ahead.

26th October 2017:  The Prime Minister also announces, in a major policy change, that the LHA cap will not be applied to supported housing or the social rented sector as a whole.  More detail is to follow but Mrs May stated yesterday that "I can say today that . . .we will not be applying the local housing allowance cap to supported housing; indeed, we will not be implementing it in the wider social rented sector. The full details will be made available when we publish our response to the consultation.'

26th October 2017:  The Prime Minister announces that the government will publish its future model to support and sustain supported housing on Tuesday the 31st of October.  A statement on gov.uk can be found here and we will publish more on our website when we have it.  Prime Minister May announced yesterday that "we need to ensure that the funding model is right so that all providers of supported housing can access funding effectively. We need to look at issues such as the recent significant increases in service charges, making sure that we are looking at cost control in the sector."

25th October 2017:  The Rent to own provider, BrightHouse has been told to pay back £14.8 million pounds to nearly 250,000 customers for lending that was not affordable and for payments that should have been refunded.  Customers are advised that they do not need to take action as BrightHouse will write to all affected customers to explain the refund or balance adjustment they will receive.  More here.

25th October 2017:  DMG Memo 21/17 issued - on ESA and Qualifying Young Persons participating in Relevant Training Schemes.  It is a condition of entitlement to ESA(IR) that a claimant is not receiving education. A claimant who is participating in approved training will be treated as in education - and therefore not entitled to ESA(IR). These Regs insert a new definition of what a Traineeship is and ensure that participating in such a scheme does not prevent a claim to ESA(IR) by virtue of the rules relating to receiving education.

18th October 2017: The government announce that Universal Credit customer telephone lines will be the first to become Freephone in November, with remaining DWP customer phone lines becoming free by the end of the year.  More details will emerge on our website once we get the detail.

9th October 2017: Letter from Neil Couling to Local Authorities, on the impact of Full service UC on arrears, following recent concerns.

5th October 2017:  The Scottish government announce 'Delivery of UC choices for people living in Scotland' - new guidance announced on "Scottish Flexibilities" of payment i.e. a claimant will be able to chose to receive payments twice monthly and housing costs straight to the landlord.  Details can be found here.

4th October 2017:  David Gauke announces a planned overhaul of the Universal Credit advance payment system, promising that "anyone who needs an advance payment will be offered it up-front. Claimants who want an advance payment will not have to wait six weeks. They will receive this advance within 5 working days."  More here.  We await the guidance.

And more on advance payments of Universal Credit here.

3rd October 2017:  David Gauke announces at the Conservative party conference that the digital roll out of Universal Credit will continue as planned, dispelling rumours that there could be a pause.  He announced that "Universal Credit is working. So I can confirm that the rollout will continue, and to the planned timetable. We’re not going to rush things."  Full extract of his conference speech can be found here.

2nd October 2017: Government consultation on draft regulations for proposed "Help to Save" scheme whereby UC and WTC claimants can save into a NS&I account and receive a 50% savings top-up (after 2 years'saving) on up to £50 a month savings. Consultation responses welcomed from anyone working with UC or WTC claimants and money advisers, amongst others, deadline October 27th 2017. More info here; technical consultation here

29th September 2017:  The DWP announce that from September 29th 2017, Employment and Support Allowance claimants who have limited capability for work related activity (in the support group) and who have a severe, life long disability, illness or health condition and are unlikely ever to be able to move into work should not have to face reassessment on passing their Work Capability Assessment.  The DWP policy paper can be found here.

29th September 2017:  The DWP announce extended vulnerability criteria for immediate access to hardship payments in DMG Memo 18/17.  Those with long term mental health problems or any disorder or disability of the mind or a learning disability or cognitive impairment and those who are homeless - with no accommodation available for their legal occupation should be able to access as soon as their sanction is imposed.

20th September 2017:  The Work and Pensions Select Committee are asking for written submissions from stakeholders on the DWP's readiness and preparedness for the scheduled acceleration of digital Universal Credit from this Autumn.  The deadline for submissions is 13th October 2017 and more details on the scope of the inquiry can be found here.

20th September 2017:  The Scottish government announce a £300m fund to help young carers.  The measures include a Young Carer Grant, awarded to 16 to 18 year olds who provide 16 or more hours of care per week to a disabled person but who do not qualify for Carer's Allowance.  More here on gov.scot.

19th September - 2017(UKUT) 347 (AAC) - DWP withdraw appeal, conceding where earnings reported by HMRC or employer in "wrong" monthly assessment period, DWP can & should allocate them to the MAP in which the claimant was paid them. More here.

15th September 2017: Expansion of Trusted Partner Pilot and Landlord Portal announced - here.

1st September 2017:  Replacement for Support for Mortgage Interest with a new loans scheme to be introduced in Northern Ireland - click here for the regs.  The NI government has also provided for the removal of the limited capability for work component in Universal Credit for new claims and changes for single parent UC claims - in line with the rest of the UK.

25th August 2017: A recent FOI response (3176) confirmed that for explicit consent, if a specific individual representative cannot be named then the team name or job role within the organisation can be given instead. More here.

9th August 2017:  Two test cases SG v Secretary of State for Work and Pensions (Appeal CE/766/2016) and R (CJ) v Secretary of State for Work and Pensions (JR/3861/2016) against the DWP were successful this week.  In both cases it was determined that each claimant had their right to appeal to an independent tribunal taken away due to being refused late mandatory reconsideration (no MR = no appeal).  More on our website to follow . .

9th August 2017:  The Scottish Government announce a 10 point plan to combat funeral poverty with policies to help those who struggle to afford a funeral for their loved ones - announcements include a new Funeral Expense Assistance benefit, by summer 2019.  More here.

25th July 2017:  The LGA report that the cost of temporary accommodation for homeless families has tripled in recent years.  Over 120,000 children are currently living in temporary accommodation, a 10% rise on the previous year.  More here.

21st July 2017:  Joseph Rowntree report states that on average 100 families per week are being evicted from their homes.  Rowntree go on to report that 4 out of 5 evictions using section 21 are in London, and that two thirds of evictions overall are occurring in the capital.  Their report can be accessed here.

19th July 2017:  The state pension age has been increased to 68 from 2037.  This will affect those born between 6th April 1970 and the 5th April 1978.  Check your state pension age on Gov.uk, here!

18th July 2017: The government have announced immediate help will be available for Jobseekers who have a mental health problem, or who are homeless, and whose benefits have been sanctioned.  Regulations, which come into effect in October 2017, provide for a safety net and immediate access to hardship payments for such claimants.  More on gov.uk here (including a statement from Damian Hinds).

17th July 2017:  HB Bulletin G7/2017 released today, aiming to provide clarity as to which families can claim UC in a digital UC area.  There has clearly been some confusion on this issue and the DWP state ‘Some claimants are being misdirected to claim the wrong benefit depending upon their personal circumstances. This misdirection results in claimants being sent from universal credit to tax credits and housing benefit and, often, back again; resulting in financial difficulties.’  The government hope that G7/2017 provides some clarity.

11th July 2017:  New regulations providing for the removal of automatic housing costs for 18-21 year olds in Northern Ireland found here.  Much more on this policy can be found on our website, here.

10th July 2017: Changes to Support for Mortgage Interest Scheme confirmed in new regulations.  From 6th April 2018, SMI will be replaced by new Loan Scheme, as per Loans for Mortgage Interest Regulations 2017.  An explanatory memorandum to the regulations can be found here and there's more on our Help for Homeowners pages here.

7th July 2017:  CPIP/387/2017 - New PIP case law on whether the precautionary use of incontinence pads can satisfy regulation 7 and the '50% of days' test.  More on our website here!

6th July 2017:  DWP analysis shows that 73% of local authorities underspent their DHP allocation in 2016/2017 and that 20% of the funding available to local authorities to spend on mitigating the effects of the benefit cap was spent elsewhere.

30th June 2017: New gov.uk youtube video on Full Service (Digital) Universal Credit.

30th June 2017:  The Scottish Government have announced that, for new claims made on or after the 4th October 2017, Universal Credit claimants will be able to have flexible/twice monthly payments and direct payment of the Housing Costs Element straight to their landlord if they make a request for them. The DWP will only be able to refuse if they consider the request unreasonable.  This affects claimants in digital areas only.  The relevant amendments to the The Universal Credit (Claims and Payments) (Scotland) Regulations 2017 can be found here.

29th June 2017:  The Government announce, as part of their deal with the DUP, that the Pensions 'Triple Lock' is to stay, as are universal payments of the Winter Fuel Payment.  Government statement on this can be found here.

27th June 2017: The government has set out its proposals on post-Brexit rights for EU citizens living within the United Kingdom.  Proposals include - EU citizens with settled status continuing to have access to UK benefits on the same basis as a comparable UK national under domestic law; and EU citizens arriving before a specified date (no earlier than 29 March 2017 and no later than the date of the UK's withdrawal from the EU) who do not have five years’ residence at the time of the UK’s exit but who remain legally in the UK on a pathway to settled status will continue to be able to access the same benefits that they can access now (broadly, equal access for workers/the self-employed and limited access for those not working).   Official proposals can be found here.

23 June 2017:  HB bulletin U3/2017 - with regard the former residents of Grenfell Tower.  U3/2017 confirms that following the Grenfell Tower fire on 13 June 2017, in the Royal Borough of Kensington and Chelsea area, applications may be received from former residents for assistance towards rent in advance, deposits and other lump sums associated with a housing need such as removal costs or, indeed, the cost of temporary accommodation.   However, the benefit cap will continue to apply and former tenants will need to apply for a DHP where appropriate.

22 June 2017:  In response to the High Court ruling, the DWP have released guidance U2/2017, in which they hint that they will appeal the decision, and advise that, as the legislation has not changed, Housing Benefit departments should continue to apply the cap to lone parents of children aged under 2. 

21 June 2017:  The High Court has found that applying the Benefit Cap reduction to lone parents with children aged under 2 to be unlawful.  In his decision made today, Mr Justice Collins found the application of the Benefit Cap to cases such as these as causing 'real misery to no good purpose'.  A statement by Doughty Street Chambers can be found here.

21st June 2017:  The Social Security (Scotland) Bill has been introduced, devolving much more power to the Scottish Government over matters of Social Security.  The Bill sets out an over-arching legislative framework for the administration of social security in Scotland, making provision for operational functions such as overpayments, fraud, error, re-determinations and appeals.  Holyrood now has power over 11 of the Social Security benefits including PIP, DLA and Carer's Allowance.

20th June 2017:  Further roll out of Universal Credit confirmed in ADM memo 18/17 - digital/full UC service being rolled out to more parts of the country including areas of South Yorkshire, the Scottish Highlands and the West Midlands.

19th June 2017:  G6/2017 published on gov.uk - HB Bulletin, providing more detail on Real Time Information systems, and Employment and Support Allowance regulations (due into force on 23rd June 2017, which provide an additional earnings disregard where the claimant, or their partner, is in remunerative work of at least 16 hours per week and the person who is working meets the conditions to be awarded either a disability premium, the support component of ESA or the work related activity group).

14th June 2017: 34,000 claims for Universal Credit registered in the month to 11th of May 2017, the lowest number of claims recorded in a month since June 2016.  Full report from the DWP can be found here.  The total number of UC claims now stands at 530,000.

13th June 2017:  Following the General Election last week, the government have announced a new Secretary of State for Work and Pensions, David Gauke, who was previously Chief Secretary to the Treasury.   

13th June 2017:  And following David Gauke's appointment, the government have announced a new Housing and Planning Minister (the 6th in 7 years) - Alok Sharma, formerly of the foreign office.

11th June 2017:  86% of ESA decisions at mandatory reconsideration stage are unsuccessful (in the period December 2016 to April 2017).  New DWP statistics show that 7% of mandatory reconsideration requests were in the claimant's favour and that, at tribunal stage, 62% of decisions on an ESA claim were favourable to the claimant.  More information found here in gov.uk.

9th June 2017:  The Scottish government announces interim extension of Scottish Welfare Fund to help those 18-21 year olds affected by the cuts to Universal Credit Housing Costs Element from April 2017.  Letter from Scottish Social Security Minister Jeane Freeman outlining the issues found here.

6th June 2017:  The Scottish government have introduced a Universal Credit earnings threshold for free school lunches (and provision for early learning and Childcare in Scotland).  From 1st August 2017, a claimant who earns over £610 a month in the monthly assessment period immediately prior to the month of claim will not be eligible.  The legislation can be found here.

31st May 2017: Scottish government announces it will implement a higher level of Carers Allowance (to be paid at the same rate as Jobseekers Allowance)from summer 2017, plus a Best Start Grant (replacement to Sure Start Maternity Grant) and a Funeral Expense Payment. Article from Scottish Housing News here.

25th May 2017: Scottish Ombudsman decides HB Offices should be notifying claimants in writing when they make a decision to suspend their benefit - click here for the decision.

19th May 2017:  The interest rate used in calculating Support for Mortgage Interest is to reduce from 18th June 2017 from 3.12% to 2.61% - reflecting the reduction in the Bank of England's measure of household mortgage rates.  More on this here on gov.uk.

17th May 2017:  DWP confirm that, for the first time, there are now over 500,000 UC claimants nationwide - DWP report on Universal Credit stats from April 2016 to April 2017 found here.

16th May 2017:  DMG 13/17 and ADM 16/17 released by the DWP to give guidance on ESA and "further evidence of Limited Capability for Work".  The DWP have released this guidance in light of an Upper Tribunal Judicial Review decision about whether the current WCA process discriminates against ESA claimants with a mental health condition.  The DWP have advised that there should now be an additional requirement for Health Care Professionals to consider requesting further evidence 'when it would be helpful to the assessing HCP or the Decision Maker'.

15th May 2017:  Latest areas to be affected by the roll out of digital UC - May to July 2017 - announced and confirmed by the DWP in guidance ADM memo 15/17.

 5th May 2017:  Latest Benefit Cap figures show that the number of families affected has risen by 230% since 7 November 2016.  The statistics, found here in the gov.uk website, show the majority of households affected are single parent households which include a child under the age of 5.

2nd May 2017:  DWP issue urgent bulletin U1/2017 which gives Housing Benefit departments guidance on recent developments in the Carmichael bedroom tax case.  The DWP advise that 'no action is taken at present' and that they 'will issue further guidance in due course'.  More details will follow on our website when they are available.

27th April 2017:  Upper Tier tribunal decision determines that initial three months (and as a Jobseeker) counts towards the subsequent acquisition of a permanent right of residence under domestic UK law.  Decision found here.

26th April 2017:  The DWP annouce further roll-out of full service Universal Credit here.  The new Statutory Instrument gives detail on the expansion of UC from 3rd May 2017 to 28th June 2017 with Halifax and Milton Keynes being amongst the towns affected.

21st April 2017:  Letter from Damian Green gives detail on transference of power from Westminster to the Scottish Government.  By May 2017, the Scottish parliament will be able to legislate on matters from carer's benefits to industrial injuries, plus funeral costs, maternity and disability benefits.

20th April 2017:  Housing Benefit circular G4/2017 released today with guidance on the Tax-Free Childcare Scheme which 'allows parents to create and account where they can put aside money to pay for childcare provision', which HMRC will 'top up these payments on an 80/20 basis' up to a certain limit.  The 80% parental contribution should be classed as capital for HB purposes.

20th April 2017:  Penny Mordaunt, Minister for Disabled People, Health and Work announces today support for claimants who lose their motability car on migration to PIP.  In a written statement she advises that 'scheme customers can retain their car for up to 8 weeks after their DLA ends, a significant increase from the 3 weeks they are allowed today'......'In addition, customers who are eligible for a transitional support payment will be able to retain their car for up to 6 months, including the processes of reconsideration and appeal.  For those that take advantage of this option, the level of transitional support payment will be reduced'.  Her full written statement can be found here.

20th April 2017:  Further statements on PIP from Ms Mordaunt on rapid re-claims for claimants who have been abroad for more than 13 weeks returned within 12 months of the date they left.  Ms Mordaunt expects that this new process will be implemented within the next two months and that eligible claimants will be able to access benefits within two weeks of making the claim.

7th April 2017:  DWP release further guidance, this time on ESA/Permitted Work and ESA hardship payments.  The guidance, which can be found here, provides further detail on the removal of the 52 week Permitted Work limit and the increased amount of hardship payment (from 60% to 80% of a claimant's prescribed allowance) if the claimant is not in the Work Related Activity Group and is seriously ill or pregnant.

6th April 2017:  DWP release guidance for stakeholders around the 'two child limit' on Universal Credit and Tax Credits, found here.  The DWP have also released forms for those who require 'Support for a child conceived without your consent', which can be found here and 'support for a child who is informally living with you', found here.

6th April 2017:  In line with new guidance on the two child limit for UC/Tax credits - see above - the DWP have also today released new guidance on the two child limit and its impact on Housing Benefit (A5/2017).  For the guidance, click here, and for more detailed information on our website please click here.

5th April 2017:  ADM 7/2017 gives further guidance on the government's removal of the ESA work related activity component (WRAC) in relation to the changes introduced from 3 April 2017.  More on our website can be found here.

5th April 2017:  DWP make amendments to HB circular A3/2017 regarding the Bedroom Tax/size criteria to clarify the confusion around physical disability and couples unable to share a bedroom. 

30th March 2017:  More PIP News - An interpretation of new PIP caselaw whereby an Upper Tribunal found against the DWP's '50% rule' can be found here, on our website.

29th March 2017:  House of Lords report on Financial Exclusion, and proposals to tackle the problems, found here.  HoL recommend a designated 'Minister for Financial Inclusion' plus the abolition of the 7 day waiting period for UC amongst other measures.  We wait for the governments response.

28th March 2017:  Damian Hinds, Minister for Employment, responds to the Social Security Select Committee's concerns over the two child policy.  His response, in full, can be found here.

27th March 2017: New DWP guidance planned to allow Full Service UC claimants in temporary accommodation to receive HB for housing costs. Guardian article here.

21st March 2017:  Damian Hinds, Minister for Employment, verbally confirms that UC claimants in digital areas will be able to upload documentation onto their UC accounts 'by the end of the year'.  He is quoted on Hansard as saying "we have made changes to the design of the universal credit digital service so that, before the end of this year, claimants will be able to upload certain evidence to the online system."  Full debate on this can be found here.

21st March 2017:  HB bulletin G3/2017 outlining DWP's 'Roll out of Real Time Information Service' to Housing Benefit administrators enabling HB staff to "view earnings and pensions data on your desktop to use as evidence when assessing entitlement to housing benefit. Legal gateways are in place that will allow you to access the data in the following circumstances"

17th March 2017:  Government announce/confirm changes to the amount a carer can earn before their Carer's Allowance is affected and they are treated as gainfully employed.  Up from £110 a week to £116 a week as from 10th April 2017.  Regulations found here.

15th March 2017:  DWP confirm that MPs can use implicit consent in full UC digital service areas - statement from DWP's Damian Green found here

15th March 2017:  Nearly Legal report on a Judicial Review of Hammersmith and Fulham's refusal to pay a relatively high award of DHP over a long period of time - effectively ignoring their own guidance and DWP guidance.  A tenant was refused DHP on the grounds the amount (of £150 a week) was very high but the court held that payments could be made as DWP guidance states 'DHPs can be paid for an indefinite period where an individual requires further assistance with rent and their circumstances were unlikely to change'.  Full story on Nearly Legal here.


15th March 2017:  DWP confirm in the Child Tax Credit (Amendment Regulations) 2017 the 'two child' policy.  Regulations found here and more on our website found here.  More on explicit/implicit consent found here.

14th March 2017: DWP confirm the UC taper rate on earnings received by UC claimants reduced from 65% to 63% - in force from the 10th April - meaning that claimants keep more of their earnings.  Regulations confirming this found here.


6th March 2017:  Benefit rates for 2017/2018 now announced by government in Social Security Benefits Up-rating Order 2017.  Link to table of contents found, here.

3rd March 2017:  Regulations published excluding some young people (aged 18-21) from the Housing Cost Element of Universal Credit in Full Service Areas from 1st April 2017. Regulations here. Detail on the website, including who will not be affected, here.

2nd March 2017: Amending Regulations in respect of the size criteria changes for Bedroom Tax/LHA changes from 1st April 2017 published - click here for more information re Bedroom Tax changes.

1st March 2017:  HB Circular A3/2017 in relation to the Supreme Court decisions of 9 November 2016.  In summary from 1st April 2017:
An extra bedroom should be considered where; a disabled child or other person requires and receives overnight care on a regular basis from a non-household carer and the child/person is in receipt of middle/high rate DLA, PIP daily living, Armed Forces Independence Payment (AFIP), or AA (Rutherford).  
Also, where a couple are unable to share a bedroom due to a disability (Carmichael), the disabled adult must be in receipt of middle or high rate DLA, PIP daily living, AFIP or high rate AA.
click here for more information re Bedroom Tax changes.


21 February 2017:  House of Commons Select Committee announce re-launch of Universal Credit roll-out inquiry. 

The Committee invites written submissions addressing one or more of the following points: 1. How long are people waiting for their Universal Credit claim to be processed, and what impact is this having on them? 2. How are claimants managing with being paid Universal Credit monthly in arrears?  The list goes on - if, as an organisation, you want to have your say click here for more information.

21st February 2017:  HB Bulletin G2/2017 confirms government policy that families with three or more children will not be able to  submit new claims for Universal Credit after 6/4/17.  They will be re-directed to tax credits/housing benefit instead.

17th February 2017:  DWP confirm that, as of 12 February 2017, there were 450,000 UC claimants - more detailed analysis on UC can be found here.

30th January 2017: Confirmation from DWP Minister Lord Henley that the DWP "does not see any reason why Discretionary Housing Payments cannot be paid to Universal Credit claimants who have Managed Payments to their Landlord in place".  Brief ministerial statement can be found here.

27th January 2017: National Trading Standards illegal money lending team have a new national website for reporting loan sharks, and educating the public. www.stoploansharks.co.uk.

25th January 2017: The DWP is planning a new communication tool for social landlords - a landlord portal. At the NHF Welfare Reform Conference Neil Couling's presentation said "We are developing a Landlord Portal. Features may include the ability • to share information securely with landlords • for Landlords to send info to DWP (e.g. rent verification) • for automated processing of rent verification and direct payments to landlords We are also exploring data share from other partners to identify claimants with complex needs, e.g. care leavers, people in supported housing or people with health conditions. This will mean our Work Coaches can tailor and target support for claimants. "  And Caroline Nokes MP encouraged landlords to "‘… use our Strategic Landlord Forum and partner

DWP outbound calls will no longer show up as ‘Withheld Number’ when customers receive a call. Instead, the DWP number 0800 232 635 will be shown.
DWP outbound calls will no longer show up as ‘Withheld Number’ when customers receive a call. Instead, the DWP number 0800 232 635 will be shown.

Hot Topics

Changes to the Transitional SDP Payment scheme

for UC assessments made on or after 8th October 2020, for anyone entitled to a Transitional SDP Payment it will be treated as a ‘Transitional Element’ when their Maximum UC award is assessed and can therefore be eroded over time

More than 15,000 UC claimants currently receive a Transitional SDP Payment on top of their Universal Credit award. 

The Transitional SDP Payment was introduced in January 2019 to compensate those UC claimants who were in receipt of the Severe Disability Premium (SDP) as part of their ‘legacy benefit’ award but lost this on moving to Universal Credit (UC).
More details here.

It followed a challenge by a UC claimant to the High Court where the Judges decided that it was unfair that those claimants who will eventually be ‘managed migrated’ onto UC who lost the SDP would receive compensation by way of a Transitional Element being included in their UC award, whereas those who move onto UC ‘naturally’ ie due to a change in circumstances wouldn’t.

These payments – £405 for couples who had two SDPs, £285 for single claimants / couples who lost one SDP or £120 where the claimant’s UC award includes the LCWRA Element - are currently paid separately, on top of a claimant’s UC award every month and therefore are not affected by any change to that award.

This was only ever going to be a temporary measure. The Regulations introducing these payments said that on a ‘conversion day’ they would convert to being a ‘Transitional Element’ included in the actual UC assessment itself. No date was set for this ‘conversion day’ in the Regulations that introduced it (Universal Credit (Managed Migration Pilot and Miscellaneous Amendments) Regulations 2019) – but it was to be announced at the discretion of the DWP.

However, on 22nd September the DWP announced that the ‘conversion day’ is to be 8th October 2020.

This means that, for UC assessments made on or after 8th October 2020, for anyone entitled to a Transitional SDP Payment it will be treated as a ‘Transitional Element’ when their Maximum UC award is assessed. It will be added to their Standard Allowance and any other Elements they are entitled to (rather than a separate payment made in addition to their UC award).

But this ‘Transitional Element’ can be eroded over time.

The amount of the ‘Transitional Element’ will be set for the first Monthly Assessment Period it is included in the claimant’s award. But it can then decrease if the claimant’s circumstances change giving them an increase in an existing UC Element* or adding a new UC Element*, meaning they may see no increase in their UC award.

More on eroding of Transitional Elements here.

*with the exception of the Childcare Costs Element.
~ The most UC a claimant could receive – worked out by adding together their Standard Allowance and the Elements they are entitled to on the date their UC is assessed ie on the last day of their Monthly Assessment Period.

Perhaps the best way to explain this is through examples:

Example 1
Let’s take Jai; he moved onto Universal Credit back in November 2018 when he moved LA area. He had been getting the SDP in his IR-ESA and so was worse off on UC. Since January 2019 he has been getting an extra £120.00 – a Transitional SDP Payment - paid on top of his £1251.81 UC award (Standard Allowance, LCWRA Element and Housing Costs Element). 
On 19th October, when his UC is next assessed,  the £120.00 will be included as a Transitional Element in his UC award. This gives him a Max UC figure of £1371.81 - and this is what he receives (as he has no earnings, other assessable income, or deductions).
In December 2020 he moves home – into an adapted bungalow - and his rent increases by £20 a week. This in turn increases his Housing Costs Element by £86.67 but this ‘eats into’ the Transitional Element reducing it from £120 to £33.33 and does not alter his Max UC figure – so he continues to receive £1371.81 in UC.

Example 2
Freya made a claim for UC in October 2019. She wasn’t protected by the SDP Gateway at that time because, although she was on IR-ESA and had previously been getting the SDP, her PIP had been stopped on review. She appealed the PIP decision and in March 2020 her PIP was reinstated and so was the SDP in her IR-ESA award for a period before she moved onto UC. She then requested and was paid a Transitional SDP Payment of £285.00 a month.
On 10th October, when her UC is next assessed, the £285.00 will be included as a Transitional Element in her UC award, increasing her Max UC figure from £1138.14 to £1423.14 – meaning she gets the same award but in one payment.
(She gets Standard Allowance, LCW Element and Housing Costs Element).
In November her health deteriorates, and she requests a review of her limited capability for work – she thinks she should be in the Limited Capability for Work Related Activities group. In January 2021 the DWP agree, but the addition of the LCWRA Element - ie £341.92 instead of LCW Element of £128.25 - erodes the Transitional Element down to £66.33 and so her Max UC figure, and therefore her award, stays the same ie £1423.14

Example 3
Stewart made a claim for UC in December 2018 when his youngest child turned 5. He had been getting the SDP in his Income Support and so was worse off on UC. Since January 2019 he has been getting an extra £285 – a Transitional SDP Payment - paid on top of his £1755.22 UC award.
(He gets Standard Allowance, 2 x Child Elements, Disabled Child Element and Housing Costs Element).
In May 2020 his PIP was stopped, and he decided not to challenge the decision, but he continues to receive the £285.00 Transitional SDP Payment**.
In October the Transitional SDP Payments are treated as a ‘Transitional Element’ and will be included in his UC award. He receives the same amount of UC overall ie £2040.22 but now in one payment instead of two.
One of his children gets DLA mid rate care, and in January 2021 he finally asks for the Carer Element to be included in his UC award (he was not previously aware that you could get this for looking after children).
But the addition of the Carer Element (worth £162.92) does not increase his Max UC figure – but reduces the ‘Transitional Element’ to £122.08 – so he continues to receive £2040.22 in UC.

NOTE: If Stewart had requested the addition of the Carer Element earlier ie in a Monthly Assessment Period ending before 8th October 2020, then it would have formed part of his pre Transitional Element Max UC figure.

**The Transitional SDP Payment only stops if: the UC award ends, a single UC claimant takes on a partner, or a couple on UC separate.

What will happen when the SDP Gateway rules no longer exist ie from 27th January 2021?
Those moving onto Universal Credit who would previously have been prevented from claiming UC due to the SDP Gateway rules will be entitled to the Transitional SDP Payment – this will automatically be treated as a Transitional Element when their UC is assessed and the rules outlined above will apply.

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