Housing Systems: Combating poverty and sustaining tenancies.

Query Service
In the rare event that you can’t find the answer to a particular question on the website ...

....or perhaps you have a more complex case...

....or you aren't happy with the response you’ve received from the DWP or Local Authority...

...then you can email your query to us.

We will respond as quickly as we can - when busy this could take up to one working day.

If you are a member and would like to send us a query - just email it to:




Time Saving
"It's so good knowing I can email you and get such a speedy response. you always give such great advice. makes my job a lot easier.”
Accord Housing Group
Fab Service
“I really appreciate how prompt and detailed your responses are when I email a query." 
London Strategic Housing