I’m currently on UC as a jobseeker, but need to provide care for my Mum who has come down with Coronavirus. I’m worried that my UC will be sanctioned as I’m having to stay with Mum temporarily. And she’s no access to the internet.
Let your Work Coach know what is going on - if you can’t access the internet to get on your journal call the Helpline 0800 328 5644.
If you are having to self-isolate due to government guidelines you should be treated as having a limited capability for work. This means that your Work Coach should review your claimant commitment - so make sure you agree to your new claimant commitment within 7 days - or your claim could be closed.
Even after your mum recovers and you are no longer self-isolating, your work search requirements should be suspended for the moment anyway - due to the coronavirus outbreak. This is a temporary measure for all claimants, initially up to the end of June 2020, so watch out for messages from your work coach when this changes.