Due to the Coronavirus some people are stuck abroad and struggling to get back to the UK.
There has been no change to the HB regulations, however, we have heard that there is some internal guidance to Housing Benefit staff, advising that they can continue to pay HB where the claimant is stuck abroad and is unable to return due to the Coronavirus travel restrictions.
In other words, HB can continue in payment when it would normally stop once the claimant has been abroad longer than the period allowed under the temporary absence rules (normally 4 weeks). This is understood to be an extra-statutory payment – ie the HB regulations have not been changed, but the payments are allowed in these circumstances.
Anyone who had their HB stopped in this situation should ask for their HB to be reinstated by requesting a mandatory reconsideration.
However, if they are not already on HB, we do not think that they will be able to make a new claim for it, even if they are someone who can normally make a new claim ie pension age and have no income for the period they are abroad. When they do return, they could claim and try for a backdate (no guarantees with the backdate but no harm in asking!)
It is also worth checking to see if there is anyone else living in the property who may already be getting UC or could make a new claim for UC or HB. They may be able to get help with the rent if the DWP considers it reasonable to treat them as liable for the rent in the tenant's absence.
See here for information on Universal Credit for those stuck abroad due to the Coronavirus travel restrictions.